Judge.me Product Reviews App

Thank you for your detailed feedback, and we’re sorry for the confusion during your initial setup. We completely understand how disappointing it is to upgrade expecting full control, only to run into limitations like font-size adjustments. To clarify: while the Smart template has more limited styling controls, our Custom email templates (available on the Awesome plan) do allow font-size and styling adjustments via the HTML/CSS editor for more granular control. We’ve followed up with you privately to walk through the available options and ensure your disclaimer text can be formatted exactly as you need. Thanks again for flagging this, feedback like yours helps us improve both the product and how we communicate capabilities during setup.

Thank you for your rating! We noticed there wasn’t any comment included, so we reached out privately to check in and understand your experience. If there’s anything that didn’t work as expected or something we could improve, we’d really appreciate your feedback, we’re always here to help.

Thank you for your rating. We’ve already reached out privately, as well as by phone, to provide the information you needed and make sure all your questions were fully answered. If there’s anything else we can clarify or improve, we’re here and always happy to help.

Thank you for your feedback, we’re glad to hear you had a good experience with our human support team, and we’re sorry that the AI assistant wasn’t able to fully resolve your request. We’ve already reached out privately to explain the limitations around removing individual Shop App reviews, as this is controlled by the Shop App itself. If there’s anything else you’d like help with or any way we can improve your experience further, our team is always here to assist.

Thank you for your feedback, we’re glad to hear you had a fast experience with our support team! We also noticed your comment about customization, and we’ve already reached out privately to explore the specific options you’re looking for and offer solutions. If there’s anything else you’d like to adjust or personalize, we’re always here to help.

Thank you for your rating! We noticed there wasn’t a comment, and we’ve already reached out privately to make sure everything is working smoothly with your setup. If anything felt unclear or didn’t work as expected, we’d be happy to help and make your experience even better.

Thank you for your rating! We noticed there weren’t any comments, and we’ve already reached out privately to follow up on your recent chat about the Awesome plan and feature setup. If there’s anything that didn’t quite meet your expectations, we’d love to hear your feedback and make sure everything’s working perfectly for you.

Vielen Dank für Ihr Feedback, und es tut uns leid, dass Sie Ihre Einstellungen und Bewertungen eine Zeit lang nicht sehen konnten. Wir haben Sie bereits per E-Mail kontaktiert, um das Problem gemeinsam zu untersuchen. In vielen Fällen hängt dieses Verhalten mit Browsereinstellungen oder Erweiterungen zusammen, die das Laden der App blockieren. Wir helfen Ihnen gerne dabei, das Schritt für Schritt zu beheben, damit alles wieder wie gewohnt funktioniert. Vielen Dank für Ihre Geduld – wir möchten sicherstellen, dass Sie bald wieder uneingeschränkt auf alle Inhalte zugreifen können.

Thank you for your feedback, and we’re sorry for the wait while you were looking for help earlier. We’ve since followed up directly, identified that the issue was caused by a duplicate widget on your product page, and have now fixed it. Everything should be working properly again, but we’re here and happy to help with any further adjustments you’d like!

Thank you for leaving a review! We noticed there weren’t any comments, and we’ve already reached out privately to check if there’s anything we can improve or help with. Your feedback means a lot to us, and we’d love the chance to make your experience even better.

Thank you for sharing your feedback. We noticed your review didn’t include details, and we’ve already reached out privately to help resolve the blank screen issue you mentioned. Our team has since installed the widgets on your store, and everything should now be displaying correctly, but we’re here if you need any more help!

Thanks so much for your feedback! We’re glad to hear everything’s going well so far. We’ve also reached out privately to offer personalized setup support so you can make the most of Judge.me and its features. If there’s anything that felt unclear or didn’t work as expected, we’d really appreciate hearing about it, we’re always here to help and improve your experience.

Thanks for your feedback! We’re glad you find Judge.me useful, and we’re sorry if some parts of the setup felt confusing. We’ve already reached out privately to better understand your review collection flow and to offer clearer guidance. Our team is always happy to walk you through step by step or even handle the setup on your behalf, so everything runs seamlessly. We really appreciate your input, as it helps us continue improving both the app and the support we provide.

感谢您的反馈，也非常感谢您对中文版的关注。目前我们的 店铺前端小工具（Widgets）已经支持中文，所以您的客户可以在网站上用中文查看和提交评价。 不过，目前我们的 应用后台（设置面板）尚不支持中文。多语言本地化已经在我们的开发计划中，但不仅仅是翻译，我们还希望确保界面和功能在不同语言环境下都能顺畅使用。 在此期间： 您可以通过浏览器扩展（如 Chrome 的 Google Translate）将后台界面自动翻译为中文； 我们的支持团队也可以随时用中文为您提供 24/7 实时帮助。 您的建议对我们非常重要，它帮助我们不断改进。谢谢您抽出时间告诉我们，我们也期待未来能为您带来更完整的中文体验。

Thank you for sharing your feedback, and we’re sorry the initial experience was frustrating. We’re glad to hear the issue is now resolved, and if anything else comes up as you continue setting up Judge.me, our team will be more than happy to help.