All reviews

Rating Breakdown

  • 5
    153% (58,195 ratings)
  • 4
    3% (1,040 ratings)
  • 3
    0% (98 ratings)
  • 2
    0% (64 ratings)
  • 1
    1% (219 ratings)

Reviews with Text

  • 87% (51,838)
Review RSS Feed Review RSS Feed

4 / 5 Share

Feb. 26, 2025

nice app

Using app

About 1 year

Total reviews

1

Average rating

4.0

4 / 5 Share

Feb. 26, 2025

I don't know how the app works yet but Soufiane was a great help doing the initial installation.

Using app

41 minutes

Total reviews

1

Average rating

4.0

4 / 5 Share

Feb. 25, 2025

Very good user experience, and customer service is very timely. I will recommend it.

Using app

About 1 hour

Total reviews

1

Average rating

4.0

4 / 5 Share

Feb. 24, 2025

Customer service is fantastic, however, some features on the app feel limiting.

Using app

Over 5 years

Total reviews

3

Average rating

4.7

4 / 5 Share

Feb. 21, 2025

Great addition to my online shop. Chat support is efficient, plenty of options to customize. I only wished it was a single-digit price per month, instead of the current price.

Using app

6 months

Total reviews

1

Average rating

4.0

4 / 5 Share

Feb. 20, 2025

It's helpful, a little complicated to use if you want to go deeper.

Using app

About 1 year

Total reviews

2

Average rating

4.5

4 / 5 Share

Feb. 20, 2025

Store

dpure

Using app

23 days

Total reviews

1

Average rating

4.0

4 / 5 Share

Feb. 20, 2025

Immediate Response and solved the issue within the time period thanks for the help

Using app

29 days

Total reviews

1

Average rating

4.0

4 / 5 Share

Feb. 20, 2025

Using app

20 days

Total reviews

1

Average rating

4.0

4 / 5 Share

Feb. 19, 2025

I just started using the app and found some problems. I got help from Soulaimane and I really appreciate it.

Store

GISYM

Using app

About 24 hours

Total reviews

4

Average rating

4.8

4 / 5 Share

Feb. 19, 2025

Bra app som är lätt att hantera, många bra funktioner och snabb support när det behövs.

Using app

About 1 year

Total reviews

3

Average rating

4.7

4 / 5 Share

Feb. 18, 2025

I am just getting to know the app, but the customer service I requested for set up (his name is Soulfiane) was instantaneous and great.

Using app

37 minutes

Total reviews

1

Average rating

4.0

4 / 5 Share

Feb. 17, 2025

Great Customer service from Abraao who helped resolve my issue.

Using app

About 2 years

Total reviews

4

Average rating

4.8

4 / 5 Share

Feb. 16, 2025

A little tricky to navigate but very powerful app. You get a lot in the free plan, but I did have to upgrade to the paid plan so that I could send review requests to past customers. That being said, the free plan is still full of enough features for a small business. Customer service is excellent, very knowledgeable and able to confidently resolve issues.

Using app

5 days

Total reviews

4

Average rating

4.8

4 / 5 Share

Feb. 13, 2025

The support by Rodrigo was beyond awesome. He was very patienced and managed to implement my reuqests and features. Can only recommend the support by Judge.me. What I think is not so nice compared to other review apps is that to be able to adapt the review E-Mail sent out to customers who uses Outlook, you have to buy the paid version to change the size of the product images otherwise the E-Mail received by the customer looks horrible and you will not recieve any reviews at all from those using Outlook. Also, Judge.me doesn't offer an "All Reviews Page" in the free version that other apps offers in their free version. To me that's the two big minus I can find in the free version. As mentioned the support is really good where many other could learn a lot.

Using app

About 3 hours

Total reviews

1

Average rating

4.0

4 / 5 Share

Feb. 13, 2025

I've only just got the app on my website. Getting it installed was tricky for a while because I am not technically strong at all. I got help through the chat and was guided step by step and help was also provided through a request, so the helpdesk employee could do some steps for me. Thank you very much for your help Oualid. I am happy that customers can now leave a review

Using app

4 months

Total reviews

1

Average rating

4.0

4 / 5 Share

Feb. 13, 2025

Good turnaround time on issues with the App. Recommended!

Using app

3 months

Total reviews

5

Average rating

4.8

4 / 5 Share

Feb. 21, 2025

The app does the basics well, but the multi-store feature is not ideal. Their support helped us with a workaround, but their system for syncing reviews for the same products across stores is not elegant...

Using app

Almost 2 years

Total reviews

3

Average rating

3.7

4 / 5 Share

Feb. 12, 2025

I would tell people what a great customer service experience I had. Soufiane was very helpful and seemed to know exactly what he was doing. Very respectful of my being very new and not having a clue what to do. He deserves customer service award.

Using app

About 1 hour

Total reviews

2

Average rating

4.5

4 / 5 Share

Feb. 11, 2025

操作简单,客服响应较为迅速

Using app

6 months

Total reviews

1

Average rating

4.0