Judge.me Product Reviews App
Judge.me: Product reviews & star ratings with photos & video
Rating
5.0
feedback
37,541
chart
#358
All reviews
Rating Breakdown
Oct. 16, 2022
The app was easy to set up and so far flows well with Shopify platform. Customer service was excellent helping me with my specific questions and resolved them very well. My only suggestion would be to gather some data about customers choosing the star rating and mixing up 1 and 5. We have had some customers communicate that they mixed up the rating because they found the layout of the stars to be confusing. I know this is a choice of the business owner but I frankly wasn’t sure which to choose because they were both not great. Would like to suggest that you present the choices like this: 5 ⭐️⭐️⭐️⭐️⭐️ 4 ⭐️⭐️⭐️⭐️ 3 ⭐️⭐️⭐️ 2 ⭐️⭐️ 1 ⭐️ Much easier visual. Says the customer can go back to email and fix it but they weren’t able to so it’s highly disappointing when the written comment is highly complimentary but the star rating is off. I understand that you can’t control someone pressing buttons but your star ratings and visuals/graphic choices are not clear. They look like a number line not a rating scale. Other than that issue, I am highly satisfied.
Oct. 5, 2022
L'app non e troppo intuitiva ma il customer service è pauroso (in senso buono). Ti rispondono in due minuti e sono super gentili
Oct. 1, 2022
I am trying to downgrade my membership as I can't afford it right now. I can't locate the option to downgrade or even cancel my membership.
Hi, Your last payment will be refunded and our support has reached out to show you where our downgrade page is. Our free plan is very generous so hope you will stay on Judge.me for a very long time. All the best with your business!
Sept. 16, 2022
Great app. Thumbs up!! It's actually my very first time to use judge me review. But I guess I'm gonna love to use this more often.. Thank You for your free review imports. It's a big help for first time online entrepreneurs!!
Sept. 8, 2022
Bom aplicativo para minhas integrações e configurações. Atende tudo o que buscava para minha loja. Obrigado.
Sept. 4, 2022
zak is awesome thanks for his advise we fixed our issue. The app is go to go even in free plan. The awesome plan is way better
Aug. 18, 2022
I don't think customer privacy should be behind a paywall; ******14.99 / month to hide customer last names in reviews as of today. ***** Props to Fatima on CS who is holding it down tho.
Aug. 17, 2022
Can you help me to change to chinese version? we hope it can show chinese language..................
Aug. 14, 2022
Estou usando o plano gratuito e até o momento estou fazendo teste. Espero que ele atenda as necessidades.
Aug. 12, 2022
Simple installation and fast results! Helps products stand out and adds life to the product pages...
Aug. 10, 2022
I really really appreciate the customer service team. There's always someone there to help and they are awesome.
Aug. 6, 2022
Veloce a caricare recensioni. personale molto disponibile. facile da utilizzare. veloci modifiche per le recensioni.
Aug. 3, 2022
I got this app to help me to build my business but I found it a bit tricky to use but the staff are extremely helpful and helped me to fix all the issues within a short space of time
July 29, 2022
the chat is great and super helpful. I wish more features were part of the free deal and we didnt have to update to the "awesome" deal.
July 26, 2022
Great app, fantastic support with instant responses which is very rare, and great price. Here is why I remove one star though, and went back to Loox 1) I don't like the judge me menu, it's not intuitive, and sometimes frustrating to have to contact support when you can't find a setting. 2) I don't like that you can't delete reviews. If I import reviews, and mess something up, I want to be able to delete these reviews permanently. I want my dashboard to be clean, and don't want these archived reviews to show or have to use any filters. There is no way to bulk delete reviews once added. 3) annoying cache issues. I want to see my changes instantly and not have to wait a few minutes for the change to take effect 4) There is no carousel feature like on Loox, where you can choose to show only photo reviews. There is no way to show only photo reviews with judge me other than having to use some css tricks, which I don't like. 5) the google integration with minimal explanation on how to do it, unlike Loox which is automated. But loox charges 34.99 a month for this feature so I get it, we can't have everything. Overall it's a great review app and I would have stayed if there was a feature to show a "only photo" review carousel, but for now im back to loox.
July 11, 2022
Great service with set up looking forward to new features on this app - cant wait to see how it works......Thanks Zakaria!
July 4, 2022
Easy to use, but do wish the 'awesome' version was a bit cheaper or some of the things were included in the free version. Customers can use it very easily and you can upload your own ones too if they email you.
July 3, 2022
Great online support, very fast response at 11pm. I was able to find many of my products with great reviews to add to my site
July 2, 2022
works fine but UI is ugly, lack features, overcomplicating, competitors better, thankfully this app is free
July 1, 2022
First review came in today so i had to do some quick learning. Chat support with Juan was outstanding!! had plenty of screenshots to help explain and great and simple answers.