All reviews

Rating Breakdown

  • 5
    98% (36,687 ratings)
  • 4
    2% (589 ratings)
  • 3
    0% (49 ratings)
  • 2
    0% (33 ratings)
  • 1
    0% (115 ratings)
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4 / 5 Share

Oct. 16, 2022

The app was easy to set up and so far flows well with Shopify platform. Customer service was excellent helping me with my specific questions and resolved them very well. My only suggestion would be to gather some data about customers choosing the star rating and mixing up 1 and 5. We have had some customers communicate that they mixed up the rating because they found the layout of the stars to be confusing. I know this is a choice of the business owner but I frankly wasn’t sure which to choose because they were both not great. Would like to suggest that you present the choices like this: 5 ⭐️⭐️⭐️⭐️⭐️ 4 ⭐️⭐️⭐️⭐️ 3 ⭐️⭐️⭐️ 2 ⭐️⭐️ 1 ⭐️ Much easier visual. Says the customer can go back to email and fix it but they weren’t able to so it’s highly disappointing when the written comment is highly complimentary but the star rating is off. I understand that you can’t control someone pressing buttons but your star ratings and visuals/graphic choices are not clear. They look like a number line not a rating scale. Other than that issue, I am highly satisfied.

Using app

5 months

Total reviews

1

Average rating

4.0

4 / 5 Share

Oct. 5, 2022

L'app non e troppo intuitiva ma il customer service è pauroso (in senso buono). Ti rispondono in due minuti e sono super gentili

Store

Skibite

Using app

5 months

Total reviews

1

Average rating

4.0

4 / 5 Share

Oct. 1, 2022

I am trying to downgrade my membership as I can't afford it right now. I can't locate the option to downgrade or even cancel my membership.

Using app

About 2 years

Total reviews

1

Average rating

4.0

Developer Reply

Hi, Your last payment will be refunded and our support has reached out to show you where our downgrade page is. Our free plan is very generous so hope you will stay on Judge.me for a very long time. All the best with your business!

4 / 5 Share

Sept. 16, 2022

Great app. Thumbs up!! It's actually my very first time to use judge me review. But I guess I'm gonna love to use this more often.. Thank You for your free review imports. It's a big help for first time online entrepreneurs!!

Using app

2 months

Total reviews

1

Average rating

4.0

4 / 5 Share

Sept. 8, 2022

Bom aplicativo para minhas integrações e configurações. Atende tudo o que buscava para minha loja. Obrigado.

Using app

6 months

Total reviews

1

Average rating

4.0

4 / 5 Share

Sept. 4, 2022

zak is awesome thanks for his advise we fixed our issue. The app is go to go even in free plan. The awesome plan is way better

Using app

10 months

Total reviews

2

Average rating

4.5

4 / 5 Share

Aug. 18, 2022

I don't think customer privacy should be behind a paywall; ******14.99 / month to hide customer last names in reviews as of today. ***** Props to Fatima on CS who is holding it down tho.

Using app

2 months

Total reviews

4

Average rating

3.8

4 / 5 Share

Aug. 17, 2022

Can you help me to change to chinese version? we hope it can show chinese language..................

Using app

About 5 hours

Total reviews

5

Average rating

4.8

4 / 5 Share

Aug. 14, 2022

Estou usando o plano gratuito e até o momento estou fazendo teste. Espero que ele atenda as necessidades.

Store

ALYDRA

Using app

20 days

Total reviews

1

Average rating

4.0

4 / 5 Share

Aug. 12, 2022

Simple installation and fast results! Helps products stand out and adds life to the product pages...

Using app

Over 1 year

Total reviews

1

Average rating

4.0

4 / 5 Share

Aug. 10, 2022

I really really appreciate the customer service team. There's always someone there to help and they are awesome.

Using app

About 1 month

Total reviews

1

Average rating

4.0

4 / 5 Share

Aug. 6, 2022

Veloce a caricare recensioni. personale molto disponibile. facile da utilizzare. veloci modifiche per le recensioni.

Using app

Over 1 year

Total reviews

1

Average rating

4.0

4 / 5 Share

Aug. 3, 2022

I got this app to help me to build my business but I found it a bit tricky to use but the staff are extremely helpful and helped me to fix all the issues within a short space of time

Using app

11 months

Total reviews

1

Average rating

4.0

4 / 5 Share

July 29, 2022

the chat is great and super helpful. I wish more features were part of the free deal and we didnt have to update to the "awesome" deal.

Store

Mumilk

Using app

7 months

Total reviews

2

Average rating

4.5

4 / 5 Share

July 26, 2022

Great app, fantastic support with instant responses which is very rare, and great price. Here is why I remove one star though, and went back to Loox 1) I don't like the judge me menu, it's not intuitive, and sometimes frustrating to have to contact support when you can't find a setting. 2) I don't like that you can't delete reviews. If I import reviews, and mess something up, I want to be able to delete these reviews permanently. I want my dashboard to be clean, and don't want these archived reviews to show or have to use any filters. There is no way to bulk delete reviews once added. 3) annoying cache issues. I want to see my changes instantly and not have to wait a few minutes for the change to take effect 4) There is no carousel feature like on Loox, where you can choose to show only photo reviews. There is no way to show only photo reviews with judge me other than having to use some css tricks, which I don't like. 5) the google integration with minimal explanation on how to do it, unlike Loox which is automated. But loox charges 34.99 a month for this feature so I get it, we can't have everything. Overall it's a great review app and I would have stayed if there was a feature to show a "only photo" review carousel, but for now im back to loox.

Using app

6 days

Total reviews

2

Average rating

2.5

4 / 5 Share

July 11, 2022

Great service with set up looking forward to new features on this app - cant wait to see how it works......Thanks Zakaria!

Using app

41 minutes

Total reviews

3

Average rating

4.7

4 / 5 Share

July 4, 2022

Easy to use, but do wish the 'awesome' version was a bit cheaper or some of the things were included in the free version. Customers can use it very easily and you can upload your own ones too if they email you.

Using app

Over 1 year

Total reviews

2

Average rating

4.0

4 / 5 Share

July 3, 2022

Great online support, very fast response at 11pm. I was able to find many of my products with great reviews to add to my site

Using app

21 days

Total reviews

6

Average rating

4.7

4 / 5 Share

July 2, 2022

works fine but UI is ugly, lack features, overcomplicating, competitors better, thankfully this app is free

Store

Hartier

Using app

About 2 months

Total reviews

1

Average rating

4.0

4 / 5 Share

July 1, 2022

First review came in today so i had to do some quick learning. Chat support with Juan was outstanding!! had plenty of screenshots to help explain and great and simple answers.

Using app

6 months

Total reviews

3

Average rating

4.3