Judge.me Product Reviews App
Collect unlimited product reviews, star ratings, testimonials
Rating
5.0
feedback
37,195
chart
#152
All reviews
Review RSS Feed
Dec. 16, 2025
Dec. 16, 2025
Our review rate has been much lower with Judge me and they don't send follow up emails if a user didn't open the first email but will if they did. Its backwards logic. I hate that I am not in control of how my customers get emails some programmer is and they always think they know best. I wish we had never used this platform.
Thank you for sharing your honest feedback, we’re truly sorry to hear this has been frustrating, and we completely understand why you’d want more control over how reminder emails are sent. At the moment, our reminder logic is designed to send follow-ups only when a customer has engaged with the initial email, to avoid repeatedly emailing recipients who may never have received or seen the message due to inbox filtering. That said, we absolutely hear your point: in many cases, a reminder to non-openers can be just as (or even more) valuable, and your reasoning is valid. We’ve already reached out to you privately and are escalating your feedback to our core product team for review. While changes to this behavior require careful evaluation, we genuinely appreciate you raising it, it helps us challenge assumptions and improve the product for all merchants.
Dec. 16, 2025
I really do love this app. I can't afford to pay for it, but the free version is EXCELLENT. And they make importing reviews so easy!
Dec. 16, 2025
Dec. 16, 2025
"Tasnim was very helpful and professional. She helped me with my refund request efficiently. Thank you!"
Dec. 17, 2025
I subscribed to Judge.me and immediately canceled the subscription, as I always do to prevent automatic renewals. However, all features were instantly deactivated. When I contacted customer support, they asked me to purchase another package, which would have charged me an additional $15. This feels misleading and unfair. Be cautious before subscribing.
Dec. 16, 2025
I was satisfied with their services. All my issues were resolved in a few minutes. Thank you
Dec. 16, 2025
Quite a powerful little app and the support is great too! Would recommend.
Dec. 16, 2025