Judge.me Product Reviews App

Abderrahman was of a great help, patience and solved it all .

Great features. Loves of different levels - basic/free to more options/paid. Just a little confusing and involved. I'd need to carve out some time to implement it all. BUT the customer service team is great and helped do lots of that so I can focus on my products.

Pretty good. The technician completed what I needed done

Everything comes quite intuitively, but appreciate a re-org on the menus. Slightly fragmented and not easy to find all the settings. Waiting to confirm if it will improve SEOs, but I believe adding reviews should help the store's organic performance.

Very fair pricing for these amount of features. :) Only missing feature: Include reviews from multiple products in another product (but not the other way around). Case: Bundle products.

I would definitely recommend this app to anyone, as its a quick way to share customer views about a product. It's a bit tricky to configure, especially if you have a customozed theme, but the app support team is very willing and able to help round the clock. Thanks for all the help,Brian!

Una herramienta muy util, buen servicios.

Good app

It's a good review app and compatible with other platforms, the support is excellent they respond almost immediately

I’ve had a great experience with the Judge.me Product Reviews App. The app itself is incredibly user-friendly and packed with features that help build trust with our customers through authentic reviews. What truly stands out, though, is the outstanding customer support.

Esse foi o app que melhor me atendeu no quesito avaliações. Sem falar no suporte deles que é ótimo! Recomendo.

Application très bien faite, facile a utiliser et à paramétrer. La personnalisation de l'email est assez facile mais pas assez poussée pour l'adapter à la charte. Le service support client est très réactif et nous accompagne parfaitement dans la résolution de nos problèmes.

Mixed, and I am willing to update this after I used it more often. I was off to a rocky start and that is (IMHO) the biggest weakness of this app. The tutorial and everything is made from an inside out view. Its all centered around this product. It is not designed from the perspective of a business. So it uses a lot of terminology (Judge.me-speak) that makes sense to them, not necessary to an outsider. I had a great experience with a member of the support team on chat and that helped a lot. The app is also FULL OF FUNCTIONALITY. There is lots of stuff and its very tempting to clickk here and ther and switch on all the lights- turning your shop into a bazar. Unfortunately there is little guidance on a strategic use of this tool that is most appropriate. Example: one of the first things I discovered in horror that its default is to send each customer an email asking for a review after each purchase. This may sound great to some, but for repeat buyers, this is just spamming, bordering on harassment. Luckily I found the setting BEFORE the first emails were sent... My impression after the first few days. this may change over time as I am getting more familiar with the tool and how to use it in a way tht complements MY business in the best possible way.

The app helps us out with how we can have efficient feedbacking from customers. Though new interface for upgrades should have reminders or tutorials from time to time. Update review: Another issue was encountered but totally just some confusion which needed to be cleared out and was done perfectly by Soulaimane.

The AI-powered inquiry responses are highly accurate, and many times, they help resolve any uncertainties. When I have directly asked questions via chat to a representative, I always receive prompt responses, which I greatly appreciate. I am very satisfied with the support; however, I find it a bit challenging to fully understand and utilize some of the features due to the lack of Japanese language support. I believe that adding Japanese language support would be a huge help for Japanese users! Since the app is commonly used in Japan, I would be very grateful if you could consider this.