Judge.me Product Reviews App

Sept. 24, 2020

This app has been very useful and I love the automatic integration into my Shopify website. Also, customer service has been outstanding and quick to respond to my questions. The main reason why I made it 4 instead of 5 stars, is it is very complicated and not very user friendly. To do even simple task, I need to request help from support to figure out everything.

Sept. 15, 2020

I have tried different app, only this app work well and easy to me. I will recommend this app to anyone.

Sept. 1, 2020

Great app! Customer service is very helpful and easy to use once you understand where everything is. The only thing is the settings in the app's backend are kind of confusing for someone who is not so tech savvy but either than that, the widgets look great on our ecommerce store.

June 28, 2020

Tech support are helpful. They will call you when they need something to work on. They will take time to check everything.

June 24, 2020

Good, easy to use app. Had an issue with some of the photo reviews and the support was excellent - very quick to reply and resolve the issue

June 19, 2020

Judge.me is an excellent service for a fraction of the price of other comparable apps that pretty much do the same thing. I would highly recommend this app. One new feature I would like to see is improved email options or integration with other email providers. I do really like that customers can write their review in the email they receive which converts a lot more reviews.

June 6, 2020

Customer support has been very responsive and helpful. Happy we installed this app. Functionally, there are some things that would make it better and I hope you continue to develop the app. It would nice to be able to program app to send a different version of the review request for the 2nd and 3rd reminders instead of only being able to send the same email(s) to everyone. I have had some problems with text formatting in the request emails. Again, great customer service.

May 29, 2020

Original Review Deleted Lightning quick support. Initially cause an error with google however they were VERY quick to fix it once it had been raised! Would recommend

April 20, 2020

The app works well and the support team resolved my few problems very quickly. But I would have appreciate more design options for the review widget and the request e-mails.

March 30, 2020

Great review app that easily integrates into shopify. Rich seo text snippits are a huge plus, and all my reviews are being read correctly by google. I can even see how many reviews my product has when I google it! But I'm not a huge fan of the need for people to approve the edits to a review. As a nutritional supplement company we can't have any unapproved medical claims on our site, so we clean up our reviews to remove these terms even if they did help the clients. But now we're having clients disapprove our changes, despite the need to change them to be compliant with the FTC. It's hard to explain this concept to customers who feel the products work. But other than the clients being able to deny our reviews, good job!

March 6, 2020

The response is so quick and the problem is solved quickly, so I give you a high score. I hope my experience can help you. ———————————————— When I tried to remove the App, but the code remained on my website, messed up my website and felt that the speed page had slowed down. If you have a staff member to see it, please email [email protected] to contact me to delete the code. I'm devastated right now.

Feb. 21, 2020

Not the most friendlist but it works great! And support team replied to me in 2 hours which is really helpful.

Feb. 6, 2020

This app is of great use. Really Like it. Customer service also a treat and easy to work with as they immediately understand your issue.

Nov. 1, 2019

Ok so I have to say that I had started HATING this tool. And the reason for that is the interface, which is NOT intuitive AT ALL. (still isn't) BUT, I pushed through, and they've got two things that they did better than anyone else : - AMAZING customer service and technical support, almost 24/7 - access to A LOT of features - For a fraction of the price competitors charge If you can hire a UX designer and fix that first horrible pain point, you will have a killer app. Structure and group the features better, have a better on boarding process. Thanks again

Sept. 18, 2019

I am happy with the app, although I had a little trouble manually uploading reviews, but this led me to contact customer service which I was very impressed with. They were very attentive, always responded quickly, and helped us work through multiple little problems to get the reviews uploaded as soon as possible. What is left to be desired in the app, they make up for in great customer service.

July 24, 2019

very good application with a customer service listening with a good responsiveness to answer I recommend

July 19, 2019

After a little friction accomplishing a complex task, we got ahold of one live chat rep that really helped us out and restored faith in the app after almost losing it completely. Thanks Leon!

July 5, 2019

the automatic import from stamped.io was not entirely smooth but the support was excellent and they retrieved my reviews an allocated them to the correct products in a matter of minutes.

June 26, 2019

Solid interface and the support got my store fixed in about 15 minutes.

June 12, 2019

After some first issues, looks good and works good. Support answer very quick and developer fixed super fast.