Judge.me Product Reviews App

Customer service is fantastic, however, some features on the app feel limiting.

Great addition to my online shop. Chat support is efficient, plenty of options to customize. I only wished it was a single-digit price per month, instead of the current price.

It's helpful, a little complicated to use if you want to go deeper.

Immediate Response and solved the issue within the time period thanks for the help

I just started using the app and found some problems. I got help from Soulaimane and I really appreciate it.

Bra app som är lätt att hantera, många bra funktioner och snabb support när det behövs.

He quickly helped me solve the problem, thank you

I am just getting to know the app, but the customer service I requested for set up (his name is Soulfiane) was instantaneous and great.

Great Customer service from Abraao who helped resolve my issue.

A little tricky to navigate but very powerful app. You get a lot in the free plan, but I did have to upgrade to the paid plan so that I could send review requests to past customers. That being said, the free plan is still full of enough features for a small business. Customer service is excellent, very knowledgeable and able to confidently resolve issues.

The support by Rodrigo was beyond awesome. He was very patienced and managed to implement my reuqests and features. Can only recommend the support by Judge.me. What I think is not so nice compared to other review apps is that to be able to adapt the review E-Mail sent out to customers who uses Outlook, you have to buy the paid version to change the size of the product images otherwise the E-Mail received by the customer looks horrible and you will not recieve any reviews at all from those using Outlook. Also, Judge.me doesn't offer an "All Reviews Page" in the free version that other apps offers in their free version. To me that's the two big minus I can find in the free version. As mentioned the support is really good where many other could learn a lot.

I've only just got the app on my website. Getting it installed was tricky for a while because I am not technically strong at all. I got help through the chat and was guided step by step and help was also provided through a request, so the helpdesk employee could do some steps for me. Thank you very much for your help Oualid. I am happy that customers can now leave a review

Good turnaround time on issues with the App. Recommended!

The app does the basics well, but the multi-store feature is not ideal. Their support helped us with a workaround, but their system for syncing reviews for the same products across stores is not elegant...

I would tell people what a great customer service experience I had. Soufiane was very helpful and seemed to know exactly what he was doing. Very respectful of my being very new and not having a clue what to do. He deserves customer service award.

操作简单，客服响应较为迅速

Intuitive interface, good basics and enough to customize while on the basic plan, quick support. Importing reviews is easy, however we still doubt if this is legal.