Judge.me Product Reviews App
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OK app - I dont like they want all kind of informations from customers, so customers can think its SPAM. But service is good, and they answear quick :)
We're sorry to hear about your experience with our app. We aim to ensure compliance with legal requirements and protect both merchants and customers. The text displayed is often necessary to inform customers about their rights and data usage, ensuring transparency and trust. We understand your concerns about overwhelming customers and have taken your feedback into consideration to improve the user experience.
perfekter Kundenservice. einen stern abzug, weil man den kundenseervice für dinge kontaktieren muss, die man eigentlich selbst machen können sollte. bspw. allgemeine farbänderungen. aber wie gesagt dank kundenservice schnell gelöst !
Very good customer service so far...
i recently had the pleasure of interacting with the support team and i must say they exceeded all my expectations. from the moment i reached out with my inquiry i was met with professionalism
I have not used the app yet so I cannot say too much, but your staff in helping me get it set up was very helpful. I am very thankful for your team who quickly got online to ask if I needed help.
I had some questions and Soufiane helped me a lot. For now I am happy with the app :-)
Wasn't for me, but amazing online support
Online help was fantastic, I just need to test the app to see if it works best for my stall. So far i'm very impressed.
Just onboarded today, had a couple of queries and had support from Soufiane from the team. Very helpful and clear. Overall the app is easy to use and hoping it will be a smooth journey.
The service chat was outstanding - very effective and pleasant. Helped me a lot - spared me time.. Now I shall learn the app better. Thank you...
Initial impression is good. Very helpful support for import set-up, but needed intervention to remove duplicate reviews that were imported. Import function shouldn't allow duplicates without a warning. Waiting for reply about displaying rating on collections. On product pages, its fine, but not showing on collections yet. Main reason for switch is to show reviews on google shopping, this is looking pretty good so far....
Customer Service is a bit hard to find as the only way is an email buried at the bottom of the help page but the real human help is on point.
app is amazing, easy to setup, customer support is too good!
A bit limiting with the free version only, but great customer service and a good interface!
I had good customer service and assistance setting up my product reviews
I haven't been using the app long enough to make an evaluation, but so far it seems to function as advertised.
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