Judge.me Product Reviews App

Great app! Customer service is very helpful and easy to use once you understand where everything is. The only thing is the settings in the app's backend are kind of confusing for someone who is not so tech savvy but either than that, the widgets look great on our ecommerce store.

Tech support are helpful. They will call you when they need something to work on. They will take time to check everything.

Good, easy to use app. Had an issue with some of the photo reviews and the support was excellent - very quick to reply and resolve the issue

Judge.me is an excellent service for a fraction of the price of other comparable apps that pretty much do the same thing. I would highly recommend this app. One new feature I would like to see is improved email options or integration with other email providers. I do really like that customers can write their review in the email they receive which converts a lot more reviews.

Customer support has been very responsive and helpful. Happy we installed this app. Functionally, there are some things that would make it better and I hope you continue to develop the app. It would nice to be able to program app to send a different version of the review request for the 2nd and 3rd reminders instead of only being able to send the same email(s) to everyone. I have had some problems with text formatting in the request emails. Again, great customer service.

Original Review Deleted Lightning quick support. Initially cause an error with google however they were VERY quick to fix it once it had been raised! Would recommend

The app works well and the support team resolved my few problems very quickly. But I would have appreciate more design options for the review widget and the request e-mails.

Great review app that easily integrates into shopify. Rich seo text snippits are a huge plus, and all my reviews are being read correctly by google. I can even see how many reviews my product has when I google it! But I'm not a huge fan of the need for people to approve the edits to a review. As a nutritional supplement company we can't have any unapproved medical claims on our site, so we clean up our reviews to remove these terms even if they did help the clients. But now we're having clients disapprove our changes, despite the need to change them to be compliant with the FTC. It's hard to explain this concept to customers who feel the products work. But other than the clients being able to deny our reviews, good job!

The response is so quick and the problem is solved quickly, so I give you a high score. I hope my experience can help you. ———————————————— When I tried to remove the App, but the code remained on my website, messed up my website and felt that the speed page had slowed down. If you have a staff member to see it, please email [email protected] to contact me to delete the code. I'm devastated right now.

Not the most friendlist but it works great! And support team replied to me in 2 hours which is really helpful.

This app is of great use. Really Like it. Customer service also a treat and easy to work with as they immediately understand your issue.

Ok so I have to say that I had started HATING this tool. And the reason for that is the interface, which is NOT intuitive AT ALL. (still isn't) BUT, I pushed through, and they've got two things that they did better than anyone else : - AMAZING customer service and technical support, almost 24/7 - access to A LOT of features - For a fraction of the price competitors charge If you can hire a UX designer and fix that first horrible pain point, you will have a killer app. Structure and group the features better, have a better on boarding process. Thanks again

I am happy with the app, although I had a little trouble manually uploading reviews, but this led me to contact customer service which I was very impressed with. They were very attentive, always responded quickly, and helped us work through multiple little problems to get the reviews uploaded as soon as possible. What is left to be desired in the app, they make up for in great customer service.

very good application with a customer service listening with a good responsiveness to answer I recommend

After a little friction accomplishing a complex task, we got ahold of one live chat rep that really helped us out and restored faith in the app after almost losing it completely. Thanks Leon!

the automatic import from stamped.io was not entirely smooth but the support was excellent and they retrieved my reviews an allocated them to the correct products in a matter of minutes.

Solid interface and the support got my store fixed in about 15 minutes.

After some first issues, looks good and works good. Support answer very quick and developer fixed super fast.

This app is easy to use and install, but I'm disappointed that you have to upgrade to the $15/month plan to customize emails. It's super important to be able to communicate with your customers in your own brand's "voice", but I just simply don't need all of the other fancy options in the paid version. Perhaps this app's developer could come up with a middle tier with a lower cost that would allow you to just customize the emails.

Excellent review app and the best value of any review app in the shopify app store. Numerous integrations, reminders, tons of features. Paying a fraction of the price of Yotpo and Stamped for nearly the same features. My only knock is that their shop level reviews need an overhaul. Currently they are treating shop reviews exactly like product reviews. Have had confusion from customers who will leave product reviews in the shop section by accident.