Judge.me Product Reviews App

We had trouble with the "first line" customer support who gave us incorrect information. But after leaving a review the app developers reached out and helped us to resolve our problem.

I like this app a lot, and have recommended it to others. The reason for the 4 out of 5 stars is it significantly impacts TTI and TBT performance, and I've had to do a lot of work on the backend to defer it appropriately so my website loads quickly. The branding and customizations have also had me off hunting for settings when one widget points to another widget which isn't controlled in the widget you're working on. And sometimes colors are tied to things you don't want them to be tied to. Overall really good though. Those are truly my only issues.

My issue was understood and the agent tried to assist to the best.

very friendly and helpful. Solved most of my problem. couldnt completely solve due to my very old theme. Thanks for helping!

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I'm having problems with low numbers of reviews so reached out for some direction. Was pleasantly surprised at how quickly I got a response and to be connected with a real person. I have been given some pointers and after addressing I hope so see the reviews flooding in!

App is very best . I like the chatbot of this app because the chatbot of this app is very friendly , it can help to change the styling all the thinks .

You will not be able to use it. super

Brian was super helpful

good product

So far this has proven to be very valuable even on the basic version. Easy to set up.

Michael R. “Looks even better in person. The frame feels solid and it fits perfectly in my home office.”

It's easy and effective and the support team is efficient and supportive. Had to troubleshoot a couple things to have the Review Widget be available under a Collapsable Row and it is a very time consuming task to go ahead with. Otherwise, thrilled to have it part of my store. Wish I had started with it on day 1!!!

Easy to use, quick customer support. Only issue I've run into is not being able to delete a review a customer did wrong (they got the stars mixed up and thought 1 star was the best!)

2 support reps I interacted with needed re-explaining the problem multiple times before they understood. Consider assigning priority support with more experienced reps to Awesome plan subscribers. Support team lead reached out afterwards and got the devs to fix the issues I reported within a few days. This is excellent, and since the technical issues on Judge.me's side got fixed, I'm increasing my rating. Also, missing feature: search for Q&A. You can search reviews but not questions/answers.