Judge.me Product Reviews App
All reviews
Binh is addressing my issue very earnestly. The problem hasn't been resolved yet, but I hope it gets settled soon.
Martin has been phenonminal and patient and helping me with all of my issues and in no rush. 5 Stars!!!!!!
I run a small wallpaper and home textiles business, and had a situation where a customer's review got attached to the wrong product after a last-minute design change on her order. I reached out to Judge Me support to get it reassigned, and honestly, the response time was brilliant, almost immediate. They sorted it correctly and quickly, exactly the outcome I needed. Beyond that, the app itself has saved me so much time. The automatic review requests mean I'm not having to chase customers individually, it just happens in the background. Really pleased with both the app and the support behind it.
Van was very helpful and the reviews work just fine
I was in a confusion but one of a super agent named 'Brian' supported me a lot. Thank you for everything Judge.me and the excellent support Brian.
Van was brilliant. I'd been going back and forth with the AI agent for a while on a tricky settings issue (stopping product review request emails while keeping store reviews), and it kept pointing me at settings that turned out not to be the actual cause. Van took over, found the real setting on her own in a few minutes, fixed it herself, and then sent a sample email so I could verify it was actually working rather than just telling me it was fixed. She also sorted out a second issue for us, making our homepage review widget clickable through to our reviews page. Quick, genuinely helpful, and she checked her own work before handing it back. Exactly what good support should look like! Highly recommend
Binh The service was excellent, and they were very patient.
Jess helped us ensure our shop app reviews were showing on our store. Thank you.
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