All reviews

Rating Breakdown

  • 5
    79% (1,860 ratings)
  • 4
    15% (346 ratings)
  • 3
    3% (64 ratings)
  • 2
    1% (14 ratings)
  • 1
    2% (57 ratings)
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5 / 5 Share

Sept. 6, 2022

We've been really pleased with the ROI from JustUno over the years. The available features are truly impressive. As a JustUno Plus account we've had the pleasure of working with Miranda as an account manager over the last year and we've learned so much about how powerful this tool is. She's helped us in countless ways and we've been really happy with both the increased revenue and support we've gotten from working with her.

Using app

Over 5 years

Total reviews

2

Average rating

5.0

Developer Reply

Thanks for your feedback and we are glad to learn that Miranda has helped you increase conversions. We at Justuno are continuously in the process of improving our app for an enhanced experience. We look forward to growing alongside your business.

5 / 5 Share

June 30, 2022

There are many options for customizing rules and design which is great for making maximum from your promotions.

Using app

Over 6 years

Total reviews

2

Average rating

5.0

Developer Reply

Thanks for your feedback and we are glad to learn about your experience with Justuno. We at Justuno are continuously in the process of improving our app for an enhanced experience. We look forward to growing alongside your business.

5 / 5 Share

May 9, 2022

Miranda is great! The app does so much more than any others I have used. AI commerce on cart page is a game changer for AOV

Using app

About 1 year

Total reviews

7

Average rating

5.0

Developer Reply

Thanks for your feedback and we are glad to learn that Miranda has helped you increase conversions. We at Justuno are continuously in the process of improving our app for an enhanced experience. We look forward to growing alongside your business.

5 / 5 Share

May 10, 2022

The app is great. It has lots of powerful features that actually convert. A lot of technical details which is great, because we can customize and segment. We had some confusion regarding the pricing plan. However, the support team and account manager were helpful in resolving the situation for us.

Using app

About 1 year

Total reviews

12

Average rating

4.3

Developer Reply

Thanks for the feedback! We're so glad to learn that our support team has fixed the pricing issues. Thank you for using Justuno and we look forward to growing alongside your business.

5 / 5 Share

April 6, 2022

The tool itself is great but comparing to similar tools that offers the same functionalities it is overpriced. but when i comes to the plus service THIS IS A TOTAL WASTE OF MONEY.. I t is a kind of walking you through the tool and teach you how to create stuff. I did no check but I am sure anyone with some experience with the internet will be able to find his way through... the best thing about the PLUS service is the RECAP email they send after a zoom call .. to be honest it is a real detailed email :)

Using app

About 1 month

Total reviews

11

Average rating

5.0

Developer Reply

Thank you for your feedback and we're sorry to hear about your experience with Justuno. We aim to provide an enhanced product experience to all users. Justuno’s product team has been working on improving the overall user experience, including a best-in-class design canvas that allows you to build fully responsive designs, advanced onboarding tools, and a sleeker, modern UI. We have many more exciting feature sets being released with our new solution in the next few months. Please contact us if you’d like to get early access to our new solution, and our team will be in touch with you. Thank you for using Justuno.

5 / 5 Share

March 2, 2022

Excellent App. Miranda has been very helpful in increasing conversions and keeping our customers happy. Highly recommend. Annanda Chaga Mushrooms

Using app

11 months

Total reviews

6

Average rating

5.0

Developer Reply

Thanks for your feedback and we are glad to learn that Miranda has helped you increase conversions and establish meaningful customer engagements. Justuno has several product improvements and new product features in the pipeline this year. Stay tuned to our website and social media channels for updates. We look forward to growing alongside your business.

5 / 5 Share

Feb. 24, 2022

Miranda Galindo has been absolutely amazing. She is kind, fun to work with, very insightful, and provides a lot of helpful suggestions that produce results. Our original CSM left the company and we, unfortunately, received a new CSM that wasn't very attentive. However, we requested a new CSM and were placed with Miranda - we couldn't be happier with the switch. We love the Justuno platform and learn something new that we can achieve almost every day through JU.

Using app

9 months

Total reviews

2

Average rating

5.0

Developer Reply

Thanks for your feedback; we are glad to hear that Miranda helped you grow your business. At Justuno, we are constantly working to improve our customer success engagements and ensure that we have the best customer service in the industry. Justuno has several product improvements and new product features in the pipeline this year. Stay tuned to our website and social media channels for updates. We look forward to growing alongside your business.

5 / 5 Share

Nov. 18, 2021

This app has completely changed the customer experience on our website. There is always something new to A/B test, implement and optimize within the Just Uno platform! Our Senior Customer Success Strategist, Miranda, has been such a pleasure to work with. She is super knowledgeable and has really helped us so much in building out the strategy + implementation of our campaigns. She is always on top of quickly responding and answering any questions we have. I definitely recommend this brand!

Using app

4 months

Total reviews

3

Average rating

5.0

5 / 5 Share

Nov. 10, 2021

Justuno has been amazing. I work with Miranda and she's been the biggest help. She's troubleshooted issues with our theme and the pop-ups we implemented to make sure everything works as expected. Any bumps along the way have been worked out. They help test all of our pop-ups and go over stats to make recommendations for new pop-ups. It's been great to have them as almost an extension of our team.

Using app

About 1 year

Total reviews

3

Average rating

4.7

5 / 5 Share

Nov. 6, 2021

The Justuno team is fantastic and this engagement platform really does increase conversions and captures many more email addresses. I highly recommend! Steve Newman, CEO, RockMerch

Using app

Over 3 years

Total reviews

4

Average rating

5.0

5 / 5 Share

Oct. 13, 2021

JustUno is more than a pop up builder — it's a very sophisticated platform for personalizing customer experiences at important touchpoints. The rulesets can be extremely granular and we've utilized this tool to improve conversions for several initiatives. SJ, our rep, is extremely knowledgeable, curious and helpful. Working with her is a dream because she just "gets it". Together, we've been a/b testing, improving and implementing experiences across the board, and we have been really happy with the results! Highly recommend this tool to any marketer that wants to make informed decisions and deliver results.

Store

EBOOST

Using app

Almost 3 years

Total reviews

8

Average rating

5.0

Developer Reply

Thanks so much for your feedback! Glad to hear your Justuno Plus rep, SJ, has shown you the advantage of our advanced rulesets for segmentation. With all the conditions we have to select from you can get as granular as you'd like! Your investment in A/B testing is one of the best practices any marketer can do with Justuno to truly learn what text, design, or offer (% vs $) works well for the audience. SO glad to hear you're actively testing! Thank you for being a Justuno Plus customer - we look forward to growing alongside your business 🚀

5 / 5 Share

Oct. 6, 2021

Great product—even better support! We've seen incredible performance with exit popups and upsell offers.

Using app

7 months

Total reviews

8

Average rating

5.0

Developer Reply

Thanks so much for your feedback! Our support team is our #1 investment at Justuno and we're proud of the team's dedication to merchant success. Sounds like you're using two of our best-performing use cases: exit and upsell. Being able to get a sale from a would-be lost customer is easier than most merchants think! And upsells are so fun to tweak and tailor based on any combination of the Justuno advanced targeting rules. It seems you've found your winning combo! Thanks so much for being a Justuno customer - we're exciting to keep growing with you 🚀

5 / 5 Share

Oct. 6, 2021

I'm loving having this set up and adding leads everyday on both my Shopify and Wordpress websites. Works great.

Using app

4 months

Total reviews

1

Average rating

5.0

Developer Reply

Leads every day on Shopify and Wordpress! 👏👏👏 Sounds like you're taking advantage of our ability to live on multiple sites/different platforms and capture first-party data. Nice work! We're excited to grow along with your business and thank you for being a Justuno customer!

5 / 5 Share

Sept. 1, 2021

i love this app. have someone that know what they are doing set it up for you you wont forget it. ............................................

Using app

About 4 years

Total reviews

2

Average rating

5.0

Developer Reply

We ❤️ this review! Glad you are finding value in the CRO tools we offer. Even though you had someone else set it up for you: if you ever have a question you can browse our knowledge base here https://support.justuno.com/en and also submit a ticket if you ever need assistance. High fives to whoever assisted you with your Justuno account setup! We look forward to growing alongside your business with you 🚀

5 / 5 Share

Aug. 9, 2021

I've been working with Miranda on the JustUno Plus program and we have nearly doubled our lead capturing in just over a month. Our cart abandonment has decreased 50% and our engaged conversions increased roughly 15%. We're now looking to increase AOV and CAC. Highly recommend Miranda and Yuno, from the JustUno Plus team for better communication with your website traffic.

Store

Nexwear

Using app

Almost 3 years

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for your feedback! The stats you shared around cart abandonment and overall conversion increase are super! Justuno Plus has the best features (Commerce AI and Audience Sync) to increase your average order value (AOV) and improve customer acquisition costs (CAC). Your Justuno Plus Strategist will be your guide and it sounds like Miranda has done a good job! We'll pass along your kudos to her. Thank you for being a Justuno customer - we're looking forward to tackling this next stage of growth with you 🚀

5 / 5 Share

July 14, 2021

Justuno Plus offers a great amount of options to help increase sales and the customer experience. Miranda is an absolute pleasure to work with! She has helped us set up Commerce AI - Cart Upsells, Banners, and A/B testing for our Cart Abandoner & Exit Offer. We look forward to exploring more opportunities Justuno Plus has to offer.

Using app

Almost 3 years

Total reviews

5

Average rating

5.0

Developer Reply

Thanks so much for your feedback! We are glad to hear that Justuno Plus is providing you with multiple strategy options to achieve better on-site CRO and will pass along your kudos to your Justuno Plus strategist, Miranda! Using Commerce AI for intelligent cross-sells and upsells is one of the main ways brands are using Justuno Plus. If you're boosting that with on-site messaging in banners and A/B testing the effectiveness of your on-site offers, you are 100% getting value out of our Plus features! We're looking forward to growing alongside your business more 🚀 Thanks for being a Justuno customer!

5 / 5 Share

July 13, 2021

Not only this app is very powerful, but the support is just amazing when you get the plus account. I highly recommend them

Using app

9 months

Total reviews

9

Average rating

4.6

Developer Reply

Thank you for your review! It sounds like you've unlocked the potential of our app features with Justuno Plus and having a dedicated strategist by your side. We've invested heavily in our Customer Success team to make sure our merchants are realizing the full potential of what our CRO suite can do - it's so much more than email popups! Thanks for being a Justuno customer and we look forward to continuing to grow alongside your business 🚀

5 / 5 Share

July 1, 2021

I use Just Uno Plus, the version of the app that comes with a dedicated account manager, which is the best way to be able to take advantage of everything the app can do, she has helped me add exit offers, sets up A/B Testing, popups and all different types of campaigns to help with targeting and increased sales. Thanks Miranda!! Appreciate the support!

Using app

10 months

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for your review - glad your Justuno Plus strategist, Miranda, is supporting your business! We'll pass along the kudos. It sounds like you're taking advantage of different strategies with testing, visitor intent, and segmentation and that's exactly what we built our Plus plan to do. We're proud to be growing alongside you and appreciate your business. Thanks for being a Justuno customer!

5 / 5 Share

June 16, 2021

We couldn't be happier with our new Justuno lead cap forms. Working with the Justuno team, especially our our rep Steph, has been easy. She's super knowledgable about both our needs and the Justuno platform. It's been a great collaboration.

Using app

11 months

Total reviews

2

Average rating

5.0

Developer Reply

Thanks for your review! So glad that your Justuno Plus rep is sharing knowledge and easy to collaborate with. Our goal with our strategists is to aggregate the trends, wins, things *not* to do, and overall strategy from across our entire user base then help advise customers like you. Being able to be more strategic with your lead capture is the first best step in optimizing your site traffic. We'll pass along your kudos to Steph! Thanks for being a Justuno customer 🤗

5 / 5 Share

June 10, 2021

Great partner. Well developed service that help us engage customers, increase conversions and generally amplify our message with tools that are easy to use. Support, insights and strategy from our specialist Miranda is top-notch and tailored to our needs - really a big help in getting the most out of Justuno.

Using app

3 months

Total reviews

1

Average rating

5.0

Developer Reply

Thanks for your feedback! We love that you view us as a strategic *partner* to help your business succeed. Amplifying messaging, increasing customer engagement and overall conversion rate is exactly what we've been helping merchants do since 2010 and we're so glad your Justuno Plus strategist, Miranda, is helping you meet all those goals. We'll pass along your kudos to her 🤗 Thank you for being a Justuno customer!