Kiwi Size Chart & Recommender
Kiwi - Top Size Chart, Guide & Recommendation Shopify App
Rating
4.7
feedback
1,499
chart
#425
All reviews
Rating Breakdown
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March 29, 2022
This app is AWESOME! The functionality is great, they provide templates if you don't know how to structure one yourself, or you can upload custom images if you are more experienced. w/ designing the charts. It automatically converts inches and centimeters for you. The customer service is probably what is most impressive. Super attentive & responsive.
Hey Bridge folks! Our wise friends once told us that good products don't only make you look good, but they make you feel just as good. We're happy to have done that for you! Like you, we agree that life is about continuous growth and leveling up, so don't be shy if there is anything we can do to improve. Thanks for using our app and sharing your thoughts! We feel seen. :)
March 29, 2022
Muy buena aplicación, funcional y con buen recomendador, la atención al cliente muy rápida y eficiente
Muchas gracias por esta reseña! Estamos muy contentos de que te encante el recomendador, casi se siente mágico, ¿no es así?
March 21, 2022
Love this app! Makes our size charts look professional and love that we can customize the look to match our brand! Also, customer service is responsive and excellent!
Hi there! Thanks for the review. Size charts for dog gear is one of our favorite uses cases for the app (because it is hard to size and we love dogs)! With your branded look & feel, it really pops! Thanks again 🐾
March 21, 2022
Since we installed this app, the numbers of questions regarding the sizes have decreased a lot ! The recommender is more than 95% correct with every datas we put ! Support is very great too, fast and efficient ! Thanks a lot !
We are so tickled to hear that Kiwi is helping you recover time from answering size questions! We know that as a merchant, there are so many urgent tasks you need to do, and knowing we can help you have more time makes our day! 🕚
March 14, 2022
Love this app! I am so glad it converts US sizing to all other international sizes automatically on my website!
Hey Mon! It's truly our pleasure. We're following closely to know when your beautiful product is back in stock! :)
March 14, 2022
so far great experience and i received an email response even on weekend within 48 hours, we got on chat and fixed the issue i had within 5 minutes. so far - no disappointments, only positive :)
Thanks GoCleopatra team! We are super excited to be a part of your store launch. We are staying tuned for when the site is live 🤩
April 26, 2022
Update Apr 26: Hannes reached out and the team did their best to recreate the charts for me. I appreciated this, but it did take 2 months with several communication issues such as support team members missing my messages. Seems like they are trying to improve their support process-I'm hoping to see this and thanks again. ------------------ Decent size chart app with the slowest support I've ever seen. The team might as well be on Mars with their responses that take days. I migrated from woocommerce and they screwed up my charts in the process and deleted the original ones including the template. Now if they can't fix it, I have to recreate a dozen charts from scratch. It's costing me sales. Please hire competent people.
Thank you for your honesty. I apologize for this experience and the negative impacts it's had on your business. We set high customer service standards for ourselves - I'll be reaching out personally to make sure we turn this experience around for you. - Hannes Bez, Customer Lead
Feb. 20, 2022
Instalei mas achei bem complicado, e ainda tudo em inglês. Ainda fiz o plano premium par ver se facilita mas realmente e muito complicado .... Dinheiro jogado fora! Gostaria de uma Ajuda para que realmente possamos resolver esse problema.
Obrigado por escrever um comentário. Sinto muito em saber dos seus problemas. Eu gostaria de ter certeza de que isso seja corrigido para você imediatamente. Vou te enviar um e-mail em breve. Além disso, por favor, perdoe-me se minhas mensagens parecerem estranhas - infelizmente ninguém na minha equipe fala português, então eu tenho que usar o Google Translate.
Feb. 18, 2022
I have been hoping for an app like this for 20 years! Glad to see you have continued to develop and improve it! Just plugged into my store last week and have found it to be well built. I have 48 sku's in my bras and need to figure out the calculator recommender - but so pleased thus far!
Thanks for this great review! We're just so happy you've found the right fit with Kiwi ;) I know our team's already reached out to help get you sorted with the recommender. Always glad to be of service!
Feb. 11, 2022
Great size guide app, good set up and quick response time from their Customer support. Would recommend!
Thanks so much for taking the time to write a review! We're really proud of our customer service. :)
Feb. 7, 2022
Zach me ha ayudado a solucionar todos mis problemas enseguida. Ha estado muy atento y ha intentado por todos los medios ayudarme. Muy muy amable.
Thank you for your review! We like to think we're a friendly bunch, and we're always happy to help.
Jan. 31, 2022
This app is so easy to use and when I had issues with it Zach was very helpful in fixing them (actually wasn't issues with the app it was issues in my set up) - he got back to me straight away - out of hours too :) would recommend
Thanks for taking the time to write this review! Zach's a dynamo, isn't he? We love the chance to help our customers get the most of out the app.
Jan. 29, 2022
Best sizing app out there, glad I ran into it. To be honest though, lots of other options but their support team has been very, very helpful.
Thanks so much for the great review! We're really proud of our champion support team.
Jan. 27, 2022
Great app and responsive customer support! I got this app for my cycling apparel business and it is easy to use so far!
Thanks so much for the kind words! I know from personal experience just how important it is for cycling gear to fit perfectly - really happy we're able to help make that happen.
Jan. 21, 2022
I used this app for my store, It is easy and very customizabe. Support was very Helpful and was fast. Would Highly reocmmend
Thanks so much for taking the time to post a review! Happy we could be of service.
Jan. 17, 2022
Customer service is excellent. I wasn't able to get the issue resolved because of the holiday, but they still had a live person to assist ma and assure me that I will get help first thing the next day.
Thank you! Happy we had the chance to help out. It looks like we sorted everything out for you, but please touch base if you still have more questions!
Jan. 17, 2022
Great app, great customer support. The sizing recommender is very helpful and customers get a lot out of it
Thanks so much for the glowing review! I have lots of friends who love their Threyda gear - it makes me happy to hear we're playing our part in strengthening your business.
Jan. 17, 2022
Excellent appli la configuration est simple à utilisé et facile à installé, niveau design c'est très esthétique franchement le forfait gratuit est largement suffisant et le service client toujours super réactif le seul petit défaut c'est que le lien s'affiche que quand le site est complètement chargé sinon je recommande
Thank you for taking the time to write this great review! You mentioned that the link only appears when the site is fully loaded - how would you prefer this to work instead?
Jan. 15, 2022
The best size chart I have seen on Shopify and the impeccable service will not disappoint you in making the decision to add this app to your online shop! Thank you Zachary!!
Wow, thank you! Really happy to hear you've had such a fantastic experience with us - Zachary's a dynamo!
Jan. 13, 2022
Overall, the app is easy-to-use and has a lot of great features! Would definitely recommend it to a friend.
Thanks so much for taking the time to give us a shout out!