Klarna On‑Site Messaging

Appears to be working fine - no coding input required and the integration was seemless. Not sure what so many people are having trouble with looking at some other reviews!

Hello, I received this message about my Klarna integration. See below: "The following versions of these third-party payments integrations are not compatible with Shopify’s latest checkout. They will no longer be available after July 31, 2022: Buy now, pay later with Klarna." How can I can the update to the latest integration?

Ho installato questa app ma sono settimane che non mi funziona e non riescono a risolvere il problema

Love Klarna! Rob from the support team was super helpful with integration. I hope this really helps us boost our sales!

Hello everyone. I would like to write about the excellent support from Mimmi from Klarna Bank Merchant support. I had a problem and I wrote to Klarna Merchant Support. I got a very quick responses to my help requests, very clear and detailed from Mimmi. She assisted me till my problem was solved. Now all works correctly and good. It's a pleasure to receive such fast, professional and friendly support! Thanks a lot, Mimmi! Sincerely, Samoilova Inna

This service will assist us in developing our business further and increase funnel as it provides multiple options of payment. In spite for customer service delayed reply; immediate support provided.

Good app, easy to install & configure. Also, just as important, great support if something isn't working as it should.

My shop has opened the Klarna payment method. We want to add the Klarna on site messaging method to the product page and shopping cart page. I connected to the Klarna App, but it shows that it cannot be connected. What is the reason? can you help me? I also sent an email to you, but so far I haven’t gotten a reply

Very helpful indeed - sorted my issue out very quickly so thank you very much :o) it’s now working perfectly on my website!

Ho usato ques'app per l'avviso agli utenti della possibilità del pagamento in rate, all'inizio ho avuto qualche difficoltà nel configurarla ma grazie al supporto rapido e gentile, son riuscito a configurarla nel migliore dei modi.

I found the Klarna on site messaging support super helpful, they sent me a step by step guide which was super easy to follow and it was all set up. I watched the video on how to set everything up from the app store, which I did have to watch twice, then using the auto finder for positioning of the ads is super easy. Making layout adjustments for a newbie was pretty straight forward. I would recommend to make it personal to your site.

Never managed to get the onsite messaging to work even after spending money with an external company who also couldn't get it to work.

After 6 months my KLARNA app still doesn’t work sent 1000 emails tried to contact online chat every time I contact them they ask me to send screenshots of our credentials or disable API which we did 100 times still no help definitely needs IMPROVEMENTS on customer service to try to fix problem for now we have been offered clearpay solutions without any problem

I really wanted to like this app but customer service is non-existence. Also, they are forcing you to give them your US number to get into their contact support. I am currently not in the US right now and don't have a US number with me. Finally, I've found a chat and someone replied but they seem to be based out of India, where they handle basic questions. It's been almost an hour and still haven't heard back from them after they say 'wait just a moment'. If I can't find a solution by next week, I'll move to Afterpay and try them instead. I hope someone will see this and reach out.

If it was functional with the new Shopify 2.0 interface. I would have given 5 stars. I hope it comes soon! Until then we have to use something else that is easier to build with.

The Klarna team are really helpful. Sometimes the messaging app can't place the messaging exactly where you want it, but the team do whatever they can to get it right for you. So five stars for the team. Go team.

Excellent support and help, quick responses, integration was done quickly and all edits were done perfectly.

Great customer service and help from the team - quick responses and does exactly what you need to be done :)

Easy to use the app, great support, quick response times. I couldn't figure out how to place the add on the product page but the team helped me sort everything out!

Easy to install and use. Very good and helpful customer service. Already seeing customers buying using Klarna.