Klaviyo: Email Marketing & SMS for Shopify

Klaviyo: Email Marketing & SMS

Email marketing, SMS, & WhatsApp that turn messages into sales

Rating

4.5

feedback

2,590

Reviews

chart

#2,270

Shopify

Reviews Over Time

App Ranking

Time spent using app

  • Less than an hour
    2%
  • Less than a day
    4%
  • Less than a month
    14%
  • Less than a year
    40%
  • More than a year
    40%

Reviews Summary

Klaviyo is a highly praised email and SMS marketing platform for Shopify users, with many positive reviews highlighting its powerful features, seamless integration, and user-friendly interface. Users appreciate the detailed analytics, segmentation capabilities, and automation tools that help drive revenue and improve customer engagement. The platform's ability to provide clear insights, reliable performance metrics, and customizable email designs is also well-received. However, some users have raised concerns about the pricing structure, with comments on high costs and limitations on email sends. Additionally, a few negative reviews mention issues with customer support, complex setup processes, and misleading billing practices.

Highlights

Powerful features and analytics
Seamless integration with Shopify
User-friendly interface
Pricing concerns
Issues with customer support and billing practices

Rating Breakdown

  • 5
    85% (2,211 ratings)
  • 4
    3% (76 ratings)
  • 3
    1% (28 ratings)
  • 2
    1% (35 ratings)
  • 1
    9% (240 ratings)

Reviews with Text

  • 79% (2,055)
Review RSS Feed Review RSS Feed

All reviews

5 / 5 Share

March 31, 2026

Using app

--

Total reviews

1

Average rating

5.0

5 / 5 Share

March 31, 2026

Using app

--

Total reviews

1

Average rating

5.0

5 / 5 Share

March 31, 2026

Using app

--

Total reviews

1

Average rating

5.0

4 / 5 Share

March 30, 2026

Love the app, buts somehow expensive

Store

Vaja

Using app

--

Total reviews

6

Average rating

4.5

5 / 5 Share

March 28, 2026

Using app

5 months

Total reviews

1

Average rating

5.0

All reviews

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