Klaviyo: Email Marketing & SMS
Power smarter digital relationships with email marketing & SMS
Rating
4.6
feedback
2,686
chart
#1,614
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Sept. 5, 2024
Has to be THE WORST customer service I have ever encountered. No chat, no phone number, only email, which is promptly ignored. I've been waiting a week for them to respond to an account access issue. Can't do much if I can't access my account. No need to point out the irony of a marketing company that doesn't seem to understand that their customers, the ones that pay for their service, need prompt, helpful support every now and then.
Sept. 5, 2024
Highly recommend Klaviyo. It's super easy to set up on your Shopify store, there's lots of support, the metrics you get straight out the box are amazing and visual too. Perfect for marketing your product and understanding what your customers better! The Klaviyo team are quick to reply, helpful and knowledgeable.
Sept. 5, 2024
I am working with a really great ecomm group and they have templates that have been easy to import and work with.
Sept. 4, 2024
Sept. 4, 2024
Really easy to use and offers great options to communicate with my customers
Sept. 3, 2024
Great support and providing exactly what we need for our email marketing, flows, newsletter etc :)
Sept. 3, 2024
Sept. 2, 2024
Authorised a $140 monthly subscription. Was charged $1240 + $140 at the end of the month. Klaviyo imports and charges for "profiles" that are opted out of marketing. Do not trust this company.