Klaviyo: Email Marketing & SMS
Power smarter digital relationships with email marketing & SMS
Rating
4.6
feedback
3,219
chart
#1,789
All reviews
Rating Breakdown
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Feb. 15, 2025
We've been really satisfied with Klaviyo since we started using it. The automations have made a huge difference, even for our small business. Easy to set up, powerful segmentation, and great email performance—highly recommended!
Feb. 15, 2025
Love this app helped secure my 2nd customer with the Welcome Email. Integration is super easy.
Feb. 14, 2025
Really easy to use, and so easy to segment customers. I wish I'd switched across to Klaviyo earlier! Saves me so much time.
Feb. 13, 2025
Feb. 13, 2025
Great app!! Not only does what it says, but the support has been super helpful. As a new store I couldn’t afford to leap in deeply due to costs, and they were still very helpful in getting me set up at a level to grow my business. Def recommend.
Using app
12 months
Total reviews
4
Average rating
5.0
Feb. 13, 2025
Thankyou for the great app, JONO C is a great support assistant he helped us very well in setting up our account properly.
Thanks for the 5 stars! We'll pass your kind words along to Jono.
Feb. 13, 2025
With their pricing changes, we have to pay TEN TIMES more than before. I received this message four days before the new price change.
Thank you for your feedback! Klaviyo exists to help you to understand your customers and drive growth from those relationships. If you have profiles that you are not emailing, we highly recommend that you suppress them. You do not pay for suppressed profiles, but you maintain the data so that you can unsuppress profiles in order to send communications to them at future times. If you prefer to keep them active, the Appreciation Discount that we’re offering to many loyal customers limits the email plan spend increase to 25%. We encourage customers to look for additional communications sent on Jan. 21 to best understand how these changes impact their specific plan and to understand our new flexible pricing features, including auto-downgrade and Flexible Sending.
Feb. 12, 2025
Top-notch customer service. I just spent almost an hour speaking with Julia F. in the help center chat, and she was AMAZING. She was so helpful and thorough with her answers. She helped me solve all the issues that were causing our low deliverability rate, and she even sent me a loom video to help me understand. I now feel so much more confident about sending emails! Thank you, Klaviyo!
Thanks so much for the review! We'll pass your kind words along to Julia!
Feb. 12, 2025
Email marketing has been the single best investment I have made in over 12 years of running my ecommerce business. Klaviyo facilitated this and today is consistently responsible for over 35% of total business revenue. That makes a big difference when your business turns over millions!
We love hearing that you're seeing so much growth with Klaviyo! Thank you so much for your review!
Feb. 12, 2025
Klaviyo is really easy to use, has a ton of templates, and a load of free training that is offered. I am very happy to use it.
It's great to hear you're getting the most out of Klaviyo. Thank you for your review!
Feb. 12, 2025
Signed up to this last year and although for a small business it seems expensive you do get a lot for your money. It does so much more than what my Shopify emails could in terms of segmenting and reaching different customers. There's also lots of benchmarks, metrics and reports to help you analyse what's working and what's not, although I do need to get my head around them. Plenty of tutorials to help you and also educational webinars. The support team are also on hand and reply very quickly.
It's awesome to hear that you're seeing success with Klaviyo. We're always here to help out! Thank you for the 5 star review!
Feb. 12, 2025
I've been using Klaviyo for a while now, and it's been a game-changer for email marketing. The automation features are super intuitive, and I love how easy it is to segment audiences for more targeted campaigns. The analytics are also really detailed, making it easy to track performance and adjust strategies. It does take some time to fully explore all the features, but once you get the hang of it, it's a powerful tool. Definitely worth it if you're serious about email marketing!
It's great to hear that you're loving our features! We're always working to ensure you can get the most out of Klaviyo while learning about your customers at the same time. Thank you for the 5 stars!