Klaviyo: Email Marketing & SMS

The most frustrating service!! Upgraded my acct, created my first email and sent it out. We announced to our instagram following and had over 200 dms from people who never received it. THEY HAVE ONE JOB- and they can't even send it out the email. I also tried sending it to myself multiple times and could never find it anywhere in my email.

Advantage: easily integrate with Shopify. Disadvantages: 1. This app is way more expensive than other marketing automation apps. 2. The app will send the "Subscription confirmation" email instead of the emails you configured to send. If you wanna disable the "Confirmation" option, you have to upgrade. And there is no information about this which wasted tons of my time to investigate my email marketing problem.

Used to be good but now the emails they sent out during my campaigns keep getting bounced for no good reason - one of which is my personal email and another my friend’s email. Tried to send a campaign just to my email add and I don’t receive it at all. And no it’s not in my junk box either. Ridiculous if that’s the primary function of this app.

Each email sent out to people has something like 'from klaviyo' written at the bottom. This makes it look tacky and unprofessional. I would definitely change my review if this was't there.

Just installed and got this: Your account is disabled. More information. Your account is under review by our Compliance Team. We're sorry for the delay - to make sure all senders have a great experience, we periodically review active accounts. You should hear from us within one business day.

Way too expensive!!! They want to charge over $400 a month for some packages. That's highway robbery in my book. I'm gonna switch back to GetResponse which cost $120 a month with better service and features.