Klaviyo: Email Marketing & SMS

Nov. 25, 2020

We use Klaviyo since we started 3 weeks ago. We already made some sales because of our flows we have created in Klaviyo. This app is more than just a email marketing app - the opportunites and chances a huge!

Nov. 19, 2020

The templates are helpful. The videos are very helpful and the guides are user friendly. I switched over from another platform and am very glad I did.

Nov. 17, 2020

Blown away! Lover this! I have other email systems I use, but the integration with Shopify makes it my choice!

Nov. 10, 2020

I think it's very user friendly. Simple to set up and create emails. I do wish the amount of people on the free plan was more than 250. But it's better than a lot of other free email apps.

Nov. 9, 2020

Klaviyo customer support reply to my request after 24hrs. Why is my Welcome Series not sending? I have checked my Signup Forms tab and Enabled Integrations they are matching. Please note: Additionally, your account is on our free tier, so by default it will have Double Opt In. This feature requires anyone that signs up to receive a confirmation email which they must accept before they will be added to the newsletter and welcome flow. It is not uncommon for the confirmation email to be missed. I hope this can help someone who are not familiar with Double Opt In. Thank you Ian Nichols

Nov. 8, 2020

I used this app to manage my automated emails and newsletter. What a game changer. It's so intuitive and user friendly. Huge fan.

Nov. 7, 2020

We use Klaviyo for marketing to our online AND in-store customers. The integration is fantastic, it can pull in all the items from an abandoned cart with links back to the cart or the specific items. You can feature collections in your emails automatically, segment your customers based on their purchase (or even browsing) history. If you want to speak directly to the people who are shopping on your site, this is the way to do it.

Nov. 6, 2020

This is a great platform, but not if you have Amazon and Ebay integrated with your Shopify account. We can't market to those customers so there should be a way to adjust sync setting to not import them into Klaviyo, but there isn't and when you get over 100 Ebay and Amazon orders a week, those useless profiles either take too much time to suppress or cost you a lot of money as Klaviyo charges you based on how many profiles get imported into your account.

Nov. 6, 2020

We used klaiviyo with a lot of op fun! Got great results but a staff member made another account which made our system really slow and we needed that one removed. But now we can't enter the platform aren't getting any support and no help. We want this fixed but getting support sucks! greeting team Woonliving

Nov. 3, 2020

I have been trying to add email marketing for a long time. Finally an app that makes it easy for beginners. I love it so far.

Nov. 3, 2020

This app is very powerful to manage all issues related to email marketing. It is true you will need a learning curve, but in other apps it is the same. The Shopify integration is simple, therefore creating flows is easier. I am suprissed when some people say Customer Service doesn't work properly, because Klaviyo answers to me always on time resolving my doubts. I am very satisfy with Klaviyo. Recommended.

Oct. 14, 2022

I really enjoying being able to see the revenue gathered from each EDM sent out. It's really easy setting up templates for the campaigns going out and since the update, ensuring that our branding looks the same across all communication is even easier. Setting up flows is super easy and I love having that extra to be able to offer customers because of it.

Oct. 23, 2020

Wasted hours of my day setting up my account and lists, only to find that there is no way to really remove subscribers or view/filter your subscribers (only the most recent 50?? WHY?). I had over a thousand "subscribers" from my website opt in form that were spam and I wanted to delete them but couldn't. You can only delete one person at a time, and only by searching their email address. I guess that's to be expected for a service where you pay per subscriber. Infuriatingly non-intuitive and cluttered interface. Find another service.

Oct. 22, 2020

Better than Mailchimp, lots of possibilities for customization which really helps when you're dealing with customers in different languages.

Oct. 20, 2020

BE CAREFUL TO UPGRADE YOUR PLAN! The plan cannot be canceled because you have to submit a form for cancellation. Then no one will reply to you. Their customer service is zero and totally waste your money. I've paid $700 a month and a lot of time to setting up. The result is frustrating. So I submit the cancellation one week before the new billing cycle. Guess what, NO RESPONSES UNTIL NOW. So I have to pay for next month!! AWFUL APP I'VE EVER SEEN

Oct. 20, 2020

This is one of the worst apps so far I've tried in Shopify. Cost per month is high, to reach support is difficulty, their flows do not work as it should and to keep track of our flow we opted for bcc on each email; it worked on 1-flow only and the rest never worked. We reached out to customer support to get assistance and they never resolved the issue longer than 24-hours. It is not worth the money nor the setup time.

Oct. 16, 2020

one day for no reason they just disabled my account with no explanation. Would stay far away lots of great alternatives

Oct. 14, 2020

I've tried a bunch of these services so far and there is no question that Klaviyo is the most polished and most thoughtfully designed. The targeting granularity is impressive and easy to turn into actionable email flows. Loving it so far.

Oct. 12, 2020

Once you learn how to use Klaviyo, it is amazing! I will upgrade soon from the free plan so I don't have to use double opt-in. I am pretty sure it will be worthwhile. We already had a 4-figure sales from one of our "thank you for purchasing" Klaviyo flows for repeat clients. Of course, I had the thank you emails before, but Klaviyo really makes it seamless.

Oct. 12, 2020

klaviyo is amazing software for Email marketing i strongly recommend it 111111111111111111111111111111