Klaviyo: Email Marketing & SMS

May 16, 2021

Exactly what I needed! So much easier than other apps I've tried! It's perfect! The flows and campaigns have become easier. It took me a few hours to figure out everything, now it's just falling into place. My Shopify developer recommended it and i'm glad he did!

May 14, 2021

I needed this 5 years ago! This app is going to save my email marketing strategy (or lack thereof). So easy to use and so many automations to take advantage of. I am in automation heaven!

May 10, 2021

The dynamic coupon in the flow automation stops working for more than a week. After I reported the issue, the support just tells me that it must be I made some changes to the coupon which causes the issue. But I am very sure no changes had been made and ask them to review my activity. Then only they acknowledge it is a bug from their side. So the support tells me that they are working to fix it (no ETA), meanwhile either use a static coupon code or stop giving coupons. 5 days passed and it is not solved yet. Absolutely dissapointed with this lousy service.

May 8, 2021

Had to spend some time getting to know Klaviyo, but once in, I am now loving everything! So many amazing features that I can't wait to start using.

May 3, 2021

Honestly a bit complex at first but meanwhile… I LOVE IT!!!! Boosts my sales more than I expected. Very nice

April 19, 2021

We have tried at least 2 other email marketing platforms and I have to say, compared to Klaviyo, it felt like they were in the dark ages of Web 1.0. They were clunky, unintuitive, and their templates were terrible. Klaviyo gives you automated marketing features like segments and flows, that can send sequences based on triggers to ensure the right emails get to the right people (newsletter subscribers, post purchase follow ups, abandoned carts, just to name a few.) Basically Klaviyo handles complexity without getting complicated (two related but very different concepts!) Seriously I thought it was a bit intimidating at first - but once I dove in, it is unbelievably intuitive to work with and so straightforward to get started with. Their Help/Support documentation is awesome, and they have an article for every single issue or feature that I needed to learn more about (super easy to search their site or Google to find the support material you need, because their content is so well organized.) I have run into multiple other Shopify brand owners and marketers that have echoed the very same sentiment (which helped reaffirm it for me) that Klaviyo is the current winner in the email marketing space and especially in the realm of Shopify and ecommerce. Definitely recommend!

April 14, 2021

Really easy to set up, account manager contacted me to help with any questions I had, great tutorials on the academy. Brilliant app!

April 8, 2021

Great app until now I really recommend it to set up the flows and start generating some extra cash with emails.

April 6, 2021

it has made my business so much better thanks! great tool to use for small independent ecommerce like myself who struggle to succeed.

April 4, 2021

Al principio me costó un poco hacerme con la aplicación y en como ir configurando los mails y campañas, pero poco a poco se ha ido haciendo mas intuitivo y vale la pena. No conectaba con las listas de suscriptores y clientes y podia enviar campañas, una vez solucionado, todo genial ya que tiene muchas plantillas para realizar esas campañas. Sirve muy bien para realizar un seguimiento de los carros abandonados etc,.

April 2, 2021

I tried multiple CRM, no one beats Klaviyo in deep Shopify integration, ease of use, and reasonably priced. I am using it in all my stores. Totally can't recommend Klaviyo enough!

March 30, 2021

If you are an E-Commerce you should use this app. I was using Mailchimp, they are great but their interface is a little old and robust. Klaviyo works better for me, easier

March 24, 2021

I use this app and it really helps to reach my clients and to know great stats, it really easy to use.

March 23, 2021

This app is awesome. For any e-commerce store it's a must have. I love the flows you can utilize and the recommendations are awesome. Recommended

March 21, 2021

Klaviyo will never stop billing you, long after you have attempted to cancel your account, you will continue to be billed. When you attempt to correct the unauthorized charges and billing, you get crickets. There is no easy method to contact them and they take no action when contacted. We moved to the enterprise level of Hubspot for our CRM needs and are very happy. Klaviyo did an ok job during our testing, but the intentions of the company and management, appear to focus on themselves as the hero, instead of their customers. The ease of use and ability to rapidly launch marketing automations is a plus for the app. The management of the company unfortunately kills the deal.

March 17, 2021

Just installed and used for the first time. Impressed so far. I don't consider myself all that techie and I've not had any trouble. I've only heard AMAZING things about this app and its integration with Shopify, so I can't wait to dig in to the data and get going properly.

March 16, 2021

Incredibly over complicated. The sales guy makes it seem super great, but only if you have someone on staff to take all the tutorials and figure out how it all works together.

March 16, 2021

I am phasing Klaviyo out of my stores because it significantly slows them down, hurting SEO, and cancelation requires an email, the address for which they do not share on their site.

March 10, 2021

Klaviyo has been an amazing tool for my small business so far! Absolutely loving it. Would recommend

March 1, 2021

I do not recommend using this app for several reasons: 1 / After working with this company for almost 2 years, my account has been disconnected. Reason: Your content or industry conflicts with our terms of service (after almost 2 years they answer me this) 2 / Customer service very very bad, there is no response for days, if you are new, they will respond immediately, but if they disconnect your account, they will leave you waiting for days and days. Please think about it before opening the account, unfortunately I am not the only person affected (read other reviews). If it happens to you, you will lose time (you write messages and wait, wait...), money (because all your automations stop) and have to start from scratch, because you have to migrate everything to another company (luckily there are very good companies).