All reviews

Rating Breakdown

  • 5
    85% (2,190 ratings)
  • 4
    3% (75 ratings)
  • 3
    1% (28 ratings)
  • 2
    1% (34 ratings)
  • 1
    9% (242 ratings)

Reviews with Text

  • 80% (2,045)
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5 / 5 Share

July 22, 2018

Very powerful and always up to date platform for email marketing.

Using app

Almost 2 years

Total reviews

11

Average rating

5.0

4 / 5 Share

July 13, 2018

Software is good, but support is mostly useless, sometime i wonder if they read the mail, you got to send 2-3 mails to get a tech to really answer your question and help you most of the time. So : +software, ux , price - If you aren't yourself a tech, be carefull, support is worst than you.

Using app

About 1 year

Total reviews

2

Average rating

4.5

5 / 5 Share

July 11, 2018

We've used Mailchimp, Campaign monitor, Constant Contact, but Klaviyo is in a league of its own! Amazing app for sending bulk emails and also for setting up flow sequences.In particular it's Shopify integration is far superior which make segmenting customers so easy. For example, if your want to send a sale promo email but exclude customers who have purchased in last 30 days it's extremely easy! Fantastic app - highly recommended.

Store

Oco Uk

Using app

8 months

Total reviews

3

Average rating

5.0

5 / 5 Share

July 6, 2018

Klaviyo is my absolute favorite marketing tool and it's totally revolutionized how we approach email marketing. It's so much better than mail chimp or any of those types of tools. You're able to segment your audience to a very granular level so only the right people are getting your messages. The automation is also amazing and of course the analtics, being able to see what flows and campaigns are making you money is very very helpful. The shopify integration is seamless.

Using app

Almost 2 years

Total reviews

2

Average rating

5.0

1 / 5 Share

Dec. 16, 2020

I have previously been a big fan of Klaviyo, but this year it has been impossible to get tickets solved. Most of the time there is no reply or a useless macro reply.

Using app

Almost 3 years

Total reviews

11

Average rating

4.6

5 / 5 Share

July 4, 2018

Really amazing app for a beginners and professionals :)

Using app

8 months

Total reviews

9

Average rating

4.7

5 / 5 Share

July 3, 2018

Constant improvements and the friendliest staff and support! Love the constantly updated template library and templates for automated emails.

Using app

Almost 3 years

Total reviews

12

Average rating

5.0

5 / 5 Share

July 3, 2018

242nd 5* review ... we have been using them for two years now and love the program.

Using app

Over 2 years

Total reviews

11

Average rating

4.7

5 / 5 Share

July 3, 2018

I have been using Klaviyo for two years now and I am very happy about the decision. Not only is it possible to make all emails the way I want them to be, but Klaviyo has also done an excellent job with GDPR. But most importantly, we can send our emails to very specific target groups. The targeting options are super detailed, which I think is great and decisive for my decision to work with Klaviyo. The only disadvantage: Since we have two shops, we pay a relatively high price for the subscriptions.

Using app

About 3 years

Total reviews

3

Average rating

5.0

5 / 5 Share

July 2, 2018

The best ecommerce CRM on the market!

Using app

Over 1 year

Total reviews

2

Average rating

5.0

5 / 5 Share

July 2, 2018

It's every e-commerce dream. Easy to use, intelligent, easy to install. I would recommend it to everyone with a serious e-commerce business

Using app

11 months

Total reviews

4

Average rating

5.0

5 / 5 Share

July 1, 2018

Loved Mailchimp but started to get frustrated with the way their lists work - became too much to manage. We discovered Klaviyo after a month of messing around with Drip as an alternative to mailchimp. Klaviyo is kind of the 'killer-app' as far as we're concerned with regards to email. It combines the usability of mailchimp with the fine tuning of Drip via flows and automation. Best all around email app in our opinion and improving all the time.

Store

Coaqua

Using app

2 months

Total reviews

6

Average rating

4.8

2 / 5 Share

June 30, 2018

Good tool, but lacks customer support for the price we are paying. Other tool offer similar features and much better support

Using app

5 months

Total reviews

5

Average rating

4.4

5 / 5 Share

June 29, 2018

So far, a top-notch platform and company. Everything's as simple and intuitive as it could possibly be while still being extremely feature-rich. Support is very professional and responsive too. Somebody is running this company right!

Using app

2 months

Total reviews

6

Average rating

4.3

5 / 5 Share

June 29, 2018

Outgrew Mailchimp - updated to Klaviyo. Klaviyo has exactly what I need to build complex funnels and automations with all the integrated ecommerce and customer data from Shopify. Highly recommended for any Shopify store owner serious about email.

Store

Furls

Using app

About 1 year

Total reviews

1

Average rating

5.0

5 / 5 Share

June 28, 2018

I love Klaviyo! The product is amazing with "out of the box" functionality. The support is incredible. They keep adding valuable features that make the product even better.

Using app

Over 1 year

Total reviews

2

Average rating

5.0

5 / 5 Share

June 28, 2018

Absolutely love Klaviyo! I've been using this platform for a few years now. The functionality and features are everything you could ask for. I've also had great conversations with the Klaviyo team on scaling my email list and performance. They've always been super helpful and our email campaigns are doing great! Highly recommend.

Using app

5 months

Total reviews

1

Average rating

5.0

5 / 5 Share

June 13, 2018

Awesome app that works perfectly. Absolutely love it!

Using app

Almost 2 years

Total reviews

37

Average rating

5.0

5 / 5 Share

April 10, 2018

Great customer support and awesome logic and trigger functionality.

Using app

30 days

Total reviews

7

Average rating

5.0

5 / 5 Share

March 27, 2018

Klaviyo is a leader in email marketing and has been great addition to my shopify marketing tools.

Using app

Over 1 year

Total reviews

15

Average rating

4.7