Klaviyo: Email Marketing & SMS
Email marketing, SMS, & WhatsApp that turn messages into sales
Rating
4.5
feedback
2,594
chart
#2,393
All reviews
Jan. 23, 2019
Started of with mailchimp but think klaviyo has a nicer style to it. Easy to put together emails and implement flows.
Jan. 9, 2019
This is a shocking app. Don't waste your time. They essentially lock you in by linking user opt-outs into their own platform and not updating it on shopify so if you want to switch you have to manually make the changes in Shopify. This is just disgraceful. I also sent out an email using their platform, changed the reply email to the business one and when i clicked send out it put my personal email in it which went to over 1000 addresses. I am absolutely dumbfounded about his terrible this platform is. Clearly developed by tech people who don't have a clue about UX or UI. Shocking. Other features that don't work properly: 1. Dashboard analytics are always displayed wrong. 2. Live map of campaigns doesn't work. 3. Shopify integration is only one way - waste of time. Save your money and time - look for something else.
Jan. 3, 2019
The quality of their customer support is excellent and i would recommend this app to other merchants because of this. Reliable support can be crucial when trying to integrate any app to Shopify. Many thanks www.siriustechnologies.ca
Dec. 23, 2018
My marketing skills are minimal. Klaviyo makes my marketing skills look professional!! Very easy to use, I have just launched a campaign with no difficulty what so ever. Must have app! Check out www.fitnfly.co.uk
Dec. 21, 2018
The most frustrating service!! Upgraded my acct, created my first email and sent it out. We announced to our instagram following and had over 200 dms from people who never received it. THEY HAVE ONE JOB- and they can't even send it out the email. I also tried sending it to myself multiple times and could never find it anywhere in my email.
Dec. 1, 2018
By far my favorite marketing app. The free plan offers a lot for new businesses and the pricing is very fair and scales with size. https://highzer0electronics.com/
Nov. 23, 2018
I Used this app to send my first email marketing campaign and it was super easy using this platform!! Thank you to the awesome phone rep from shopify who suggested to download it!
Nov. 21, 2018
I liked the app. It's a little more expensive than MailChimp, but it gives you much better control about your emails. If you not familiar with advanced email marketing you shouldn't use it. But if you want to be an email marketing guru and make from your subscribers a lof of $$$ Klaviyo the way you go!
Nov. 20, 2018
User friendly, no tricks. It is allowing us to reach more potential customers and to organize and plan the emails in a constructive way.
Nov. 20, 2018
Its a robust app for sending email campaigns. I wouldnt call it simple to use though. Everything you have to start from scratch. My main negative with it is the price. We have a large database of 39000 subscribers and Klaviyo is charging us USD $600 a month for the app which I think is ridiculous. Once upon a time with traditional bricks and mortar stores, a database of 39000 was considered huge. But with ecommerce, you reach these kind of numbers in a much shorter period. The only reason I have stuck with Klaviyo is because you can create dynamic (always updating) audiences to use in Facebook advertising. ie. we can advertise to customers who have bought product X but not Y. Once other email apps have this feature Im afraid I will be abandoning ship. Sorry guys, but paying $600 a month for an email program is insane. You are being too greedy.
Nov. 20, 2018
Loving the help getting this off the ground, and the functionality is incredible! So excited to see the results we can get.
Nov. 18, 2018
Pour l'instant tout va bien, même pour un novice comme moi. J'ai tatonné quelques heures pour configurer un minimum. j'affinerais après...bref à essayer.
Nov. 16, 2018
So far so good, I am happy with it and I like the templates, just sent my first email out, but wish the free plan was a bit more subscribers...Don't think I will be able to try it out for long before I need to change plan.
Nov. 15, 2018
So far, so good. Very easy to use. I like what you get for the incredible price point. This is so much smoother than my other CRM.
Nov. 14, 2018
Klaviyo is a must have for Shopify stores. They make email marketing incredibly easy and efficient. Segments and lists are easy to create and we love that they automatically sync with FB audiences
Nov. 13, 2018
I am really loving this tool. So easy to use! Even I can make email campaigns now. Normally I had to hire an expensive firm to do this.
Nov. 12, 2018
Un must mais qui demande de la patience pour le prendre en main car on peu vite se faire surprendre par des réglages qui ne sont pas activé!!! Je recommande.
Nov. 9, 2018
I am ussing it to set al my customer journeys. It works awesome. Better than expected. Great app, so definitely try it
Nov. 1, 2018
Very good app. I am always amazed at how well I can segment our lists. It's super hi tech and yet really easy to use. Really impressive and a total game changer! The only reason I gave them 4 stars is because of their customer support. It's pretty slow. They will always get back to you, but it can take a while. I wish they had phone support or at least faster email support. You guys need to work on this!
Oct. 15, 2018
We've been using Klaviyo for close to 1 years now on our website and are very happy with all the features included. Pretty easy to use, and great documentation and video. ROI through the roof!