Klaviyo: Email Marketing & SMS
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This is absolutely, hands down, no questions asked...the best email marketing software out there. If you're not on Klaviyo...I don't know what you're doing!
Klaviyo is great! They offer amazing support and also so many different features to meet our needs. Thanks so much!
Hi Josh, I hear your frustration and would love to get you some clarification here. Please be on the lookout for an email from us shortly.
Really good app overall! A bit expensive but you'll make a profit quickly. We are happy that there was a free option at the beginning.
Great and easy to use tool.We use it for Sockstock and increased sales by using subscription popups and newsletter.
We recently migrated to Klaviyo from another provider and have found the transition to be very easy and the Klaviyo application is proving to very easy to use while having all the functionality we could need.
Best email for ecommerce ever built. We've added substantial revenue with campaigns and flows. Outstanding customer support as well.
imbarazzante cambia le parole da solo non ti fa scrivere in senso compiuto !!!! davvero SCONSIGLIATO
Ciao Alberto, mi dispiace tanto che tu l'abbia sperimentato. Con qualche informazione in più, sarei felice di aiutarti. Puoi inviare un'e-mail a [email protected] con ulteriori informazioni sul problema riscontrato? Grazie.
After 10 years with MailChimp, 6 of which while Shopify-based, Klaviyo has been mind-blowing. I had no idea how much I could expect of my email marketing platform until becoming familiar with Klaviyo. The on-boarding provided guidance with plenty of checks-and-balances. Support and service review sessions have been on point, with executable recommendations. The analytics are pretty cryptic at times, so more support would be appreciated. Overall, Klaviyo truly delivers what is promised--excellent integration with Shopify, and metrics which demonstrate performance and opportunity.
Friendly and easy to use. I just installed it and already created a sign-up pop-up, a campaign, and uploaded a list
Love being able to automate and setup flows, integrate with so many other apps, and do the marketing heavy lifting!
I would like to get your contact information, I have sent you emails more than once asking my questions, but I don't seem to get any answers. This is probably the best joke I've heard this year, I've emailed you guys at least 2 times and it's taken 1-2 days for you to get back to me each time.
Update Mar 11: Hi Jerry, I was finally able to find your Support ticket. I am going to escalate this to my team and ensure you receive a speedy reply. Thanks so much for your patience here. Update Mar 10: Hey Jerry, I haven't yet heard from you at [email protected] and I am unable to find a recent Support ticket for your brand. Can you please email me with more information about your case so we can be sure to meet your needs a bit better? Hi Jerry, it sounds like your emails aren't making their way to us. To open a Support ticket, you can do so in the Klaviyo app at klaviyo.com/support. Unfortunately, we are unable to accept Support questions via email. If you are inquiring about something else, please reach us at [email protected] so we can guide you appropriately.
Unresponsive customer service. and SUPER expensive app for small businesses. I'm not sure if it brings value
Hi Idan, we hear your frustration! I see your support ticket has been resolved as of today. If you still need further support, please reply to the ticket so we can get you back on track. I am excited for you to start seeing the value that Klaviyo brings to over 50k+ SMB brands annually!
Klaviyo and it's support team are great. The ai chat bot is easy enough to bypass, and gives you quick answers on easy fixes. But their knowledgeable team is where they really shine.
I've always had some minor challenges with setting up email campaigns, but ever since I've started using Klaviyo, the operation has been easier. The platform is self-explanatory and user-friendly. Awesome 1 Team!
Klayvio is a great app. It is very easy to use. It also integrates well with other apps like Social Snowball.
One of the 3rd class platforms. Their support team is horrible. They do not know how to support their client. I installed their app. This app slows down our website. It is a very big issue. I uninstalled their app. I requested the customer manager to remove your snippet on my thyme file. They do not agree to remove it. I even said you should send me a request to remove the code. They completely declined my request. I suggest to everyone not to install their app. a lot of better apps on shopify store for email marketing. I will inform the shopify app management team as soon.
Hi there, thank you for letting us know your concerns. While we are unable to access your admin portal for security reasons, I will have a member of our escalated support team reach out to provide you better guidance for ensuring any Klaviyo code is properly removed.
This app has the worst support ever!!! My account is still disabled 4 DAYS AND I'm STILL PAYING FOR IT!!!! The support Wei Hei is the worst maybe she's still drinking and hasn't resolved my issue for 4 days. I've already cleaned the mailing list and still tells me I didn't doo anything, but if she can only think a little bit, she'll notice that a new segment was created.
Hi Jerome, thank you for sharing your feedback. We are so sorry we missed getting back to you. I will ensure our team reaches out shortly to provide you a refund for the days you did not have access to your account.
When I speak with reps from other apps they rave about Klaviyo, but I'm guessing they have not gone through the onboarding process. We were assigned an onboarding specialist, but they don't help you much with the technical stuff. She's just a project manager, essentially who assigns all the tasks to you. Really great sales pitch, but you feel high and dry after you've signed up. Update: Their documentation is really awful.
Hi Samuel, thank you so much for providing this feedback about your first week of onboarding— I am going to let my team know that reviewing technical use cases is important to you so you can get to that portion of onboarding sooner. You will receive an email from them shortly. In the future, feel free to reach out to us at [email protected] so we can address these concerns directly.
I've been using Klaviyo for almost 2 years since I found out it integrates seamlessly with my Shopify store. It's been great. The online help pages are actually helpful, and my emails have never looked better. I recommend it to every entrepreneur I meet!
Best email software to integrate with Shopify - Hands down. I would highly recommend to anyone looking to start email marketing to use Klayvio.
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