Klaviyo: Email Marketing & SMS

March 25, 2019

I've worked with a ton of emailing platforms and companies and Klaviyo has, hands down, been the best. The integrations allow us to tap into a wealth of customer information that has made us a better organization while also allowing us to grow explosively, and I'm not exaggerating. Because of the email tools this platform provides, we are experiencing the best Q1 in three years. Not to mention, every time I've had any issue with the platform (wanting to send emojis in subject lines, getting higher than normal spam alerts, my template isn't working like I want, etc.) the support from the Klaviyo team has been prompt, courteous, and outstanding. -- I could go on. 10/10 would recommend.

March 8, 2019

I really like Klaviyo a lot. It's user friendly and has very good support. I use it to send emails to my e-commerce customers and their templates make it very easy. Learning to use the flows and I think that holds a lot of potential. Seems like there's endless options. I've tried a couple other top name automated marketing companies. Highly recommend Klaviyo over those.

March 1, 2019

Just migrated our lists from Mailchimp and the setup process has been a breeze. Much deeper analytics and segmentation capabilities. Really looking forward to seeing what we can do with more email power!

March 1, 2019

Amazing tie into customer behavior and ability to market to our customers. Seeing behavior in realtime and ability to schedule variations . WOW!!!

Feb. 24, 2019

So after paying $470 USD a month for two years, I made an error and accidentally set it to remove all customers who opened their emails zero times in the last 180 days. It actually removed all customers who opened more than zero emails in the last 180 days. So, I contacted customer support for a backup or restore to find out there isn't one. I had backed up our list before removing BUT all the data analytics are gone, so there was no way to sync people back into their proper flows. What kind of tool doesn't have a backup to the previous day? I get that I made the error, but this is simply crazy. Also they really need to improve the build features of the emails. It is 2019 now, not 2014.

Feb. 20, 2019

An absolute disaster of an app. I’ve had more issues with Klaviyo in the past 48 hours than I’ve had in 5 years with Mailchimp. The setup process gets stuck in a loop, the scheduled campaigns don’t send, the integrations don’t synch data properly. I had to email support 5 times in 2 days and not once were they helpful or even friendly. Their support seems to consists of a single person who can’t be bothered to offer any kind of assistance. When I finally managed to get my campaign delivered, it showed a big square blank instead of images. Klaviyo’s response? "It’s an Android issue, nothing we can do." Well guess what, I’m on an iPhone. Also, take into account that your card will be charged before you even send your first email, and rates are way overpriced for such a poor experience.

Feb. 19, 2019

Super application gratuite pour l'automatisation d'envois et le suivi de la liste d'abonnés. Utilisation facile et précise

Feb. 12, 2019

Great support from Mitch. Very easy to use. Very timely responses to emails and super easy to schedule a phone call to get questions answered.

Feb. 12, 2019

I am really enjoying learning how to create campaigns and this app really is helping me get more comfortable with sending emails to my customers. From the step-by-step videos to the templates this app is AWESOME !!!! THANKS AGAIN!

Feb. 12, 2019

The email builder and campaign flow are super easy to use! The way it segments lists is a huge bonus. I highly suggest trying it.

Feb. 1, 2019

Love this app! Costly but its worth it! I love the numerous features and convenience. You don't have to be a professional or have a degree to understand the functions of this app, which I love! anyone can make their marketing professional with Klaviyo!

Feb. 1, 2019

Very easy to use and very deep! We are able to send great newsletter to our customers in only a few minutes!

Jan. 23, 2019

Started of with mailchimp but think klaviyo has a nicer style to it. Easy to put together emails and implement flows.

Jan. 9, 2019

This is a shocking app. Don't waste your time. They essentially lock you in by linking user opt-outs into their own platform and not updating it on shopify so if you want to switch you have to manually make the changes in Shopify. This is just disgraceful. I also sent out an email using their platform, changed the reply email to the business one and when i clicked send out it put my personal email in it which went to over 1000 addresses. I am absolutely dumbfounded about his terrible this platform is. Clearly developed by tech people who don't have a clue about UX or UI. Shocking. Other features that don't work properly: 1. Dashboard analytics are always displayed wrong. 2. Live map of campaigns doesn't work. 3. Shopify integration is only one way - waste of time. Save your money and time - look for something else.

Jan. 3, 2019

The quality of their customer support is excellent and i would recommend this app to other merchants because of this. Reliable support can be crucial when trying to integrate any app to Shopify. Many thanks www.siriustechnologies.ca

Dec. 23, 2018

My marketing skills are minimal. Klaviyo makes my marketing skills look professional!! Very easy to use, I have just launched a campaign with no difficulty what so ever. Must have app! Check out www.fitnfly.co.uk

Dec. 21, 2018

The most frustrating service!! Upgraded my acct, created my first email and sent it out. We announced to our instagram following and had over 200 dms from people who never received it. THEY HAVE ONE JOB- and they can't even send it out the email. I also tried sending it to myself multiple times and could never find it anywhere in my email.

Dec. 1, 2018

By far my favorite marketing app. The free plan offers a lot for new businesses and the pricing is very fair and scales with size. https://highzer0electronics.com/

Nov. 23, 2018

I Used this app to send my first email marketing campaign and it was super easy using this platform!! Thank you to the awesome phone rep from shopify who suggested to download it!

Nov. 21, 2018

I liked the app. It's a little more expensive than MailChimp, but it gives you much better control about your emails. If you not familiar with advanced email marketing you shouldn't use it. But if you want to be an email marketing guru and make from your subscribers a lof of $$$ Klaviyo the way you go!