All reviews

Rating Breakdown

  • 5
    85% (2,191 ratings)
  • 4
    3% (75 ratings)
  • 3
    1% (28 ratings)
  • 2
    1% (34 ratings)
  • 1
    9% (242 ratings)

Reviews with Text

  • 80% (2,046)
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5 / 5 Share

May 23, 2019

Have a bit of a history with Klaviyo. It's a feature rich, communication platform that has a lot of intuitive emailing options. Originally we used them for our mailing campaigns. In the end we switched to Mailchimp because of cost. Klaviyo is expensive. Now we are back to Klaviyo and they are even better. The cost is high, but the tools are there to utilize your mailing lists to the max. It's somehow much easier to use than Mailchimp & more comprehensive. Happy to be back to Klaviyo!

Using app

About 1 month

Total reviews

1

Average rating

5.0

5 / 5 Share

May 17, 2019

We made the switch from Mailchimp to Klaviyo and we love it so far. The support team are amazing too! Love how easy it was to migrate and how intuitive the platform is.

Using app

22 days

Total reviews

2

Average rating

5.0

5 / 5 Share

May 14, 2019

Just signed up, just sent my first campaign. Wow, was it easy to do. I'm impressed so far at its ease of use and attention to detail. Thank you Klaviyo

Using app

About 3 hours

Total reviews

1

Average rating

5.0

5 / 5 Share

May 9, 2019

We upgraded from Mailchimp to Klaviyo and while we are in the early stages, we're already really impressed with the ease of use and customer service. I really can't speak more highly of the service teams that have helped us onboard. We've run into a couple hiccups in our transition, and they've been super helpful and responsive in making sure that our migration goes off seamlessly (at least in our customers' eyes!)

Using app

29 days

Total reviews

2

Average rating

5.0

4 / 5 Share

May 2, 2019

Very happy with Klaviyo since moving over from Mailchimp. The migration was easy, creating flows and my first campaign done within two days. Really like it so far! Recommend

Store

Tushon

Using app

2 days

Total reviews

6

Average rating

4.0

5 / 5 Share

May 1, 2019

I'ma first time email campaign creator and I seem to have pulled it off, haha. I really recommend Klaviyo, I can only imagine what experience email pros could do. Cheers Klaviyo!

Using app

About 2 months

Total reviews

1

Average rating

5.0

5 / 5 Share

April 26, 2019

Super robust platform, and very helpful sales team. They setup flows for us, and it was easy to follow their lead. I'm looking forward to optimizing our email sends with this solid platform.

Using app

28 days

Total reviews

9

Average rating

4.9

5 / 5 Share

April 26, 2019

SO MUCH BETTER THAN MAIL CHIMP! The fact that they have created templates with built in menu bars sells itself! You have to pay a developer to create templates like this for mail chimp! I am so excited to use this!

Using app

1 day

Total reviews

7

Average rating

4.6

5 / 5 Share

April 25, 2019

I just downloaded the app and made a few email templates, easy to use. Im loving this app so far. download it

Using app

4 days

Total reviews

2

Average rating

5.0

5 / 5 Share

April 24, 2019

it's really easy to design communication with customer. i surprised at how easy it is. next i want to earn, by using this applications. Now i still feel a little bit expensive. so i expect to raise my sales.

Using app

About 23 hours

Total reviews

1

Average rating

5.0

5 / 5 Share

April 22, 2019

Email marketing is our primary source of revenue. We used a primate before and had moderate success. But Klaviyo took us to another level. Thanks for SHOWIN ME THE MONEY!!

Using app

Over 2 years

Total reviews

3

Average rating

5.0

5 / 5 Share

April 21, 2019

Much easier to use than Mailchimp, thankfully Mailchimp ended their partnership with Shopify so that we got the experience of Klaviyo. Great service, amazing features that are really easy to use, and the flows are going to come in very helpful. The only problem was the fact that all orders came into the account as USD, but we needed them GBP. Support sorted this within an hour

Using app

2 days

Total reviews

4

Average rating

5.0

5 / 5 Share

April 21, 2019

Super simple but leaves you looking like a marketing guru. The integration of smart strategy is huge and take a lot of the thinking out of it. Only email platform to use in my opinion.

Using app

17 days

Total reviews

6

Average rating

5.0

4 / 5 Share

April 19, 2019

I just started using it and love it so far! Very easy to use, nice templates and great data analysis.

Using app

About 5 hours

Total reviews

2

Average rating

4.5

5 / 5 Share

April 19, 2019

Launched my first campaign moments ago. Entire editing of the EShot took around 30 mins (very user friendly). I love how it integrates to shopify so well, all your products and contacts are imported. There's advanced segmentation and conditional customer journey. So far, very impressed.

Using app

About 9 hours

Total reviews

10

Average rating

5.0

1 / 5 Share

April 16, 2019

Terrible. Had a sign up form on my pre-launched website. When I tried to notify the ones who had signed up that the site was live Klaviyo disabled my account and didn't let me notify them. I'll have to email everyone one by one. Terrible service.

Using app

3 days

Total reviews

2

Average rating

3.0

5 / 5 Share

April 15, 2019

I have been using Klaviyo for a while and it is by far one of the valuable apps on my site. Love it and can't do without it!

Using app

About 2 years

Total reviews

7

Average rating

5.0

5 / 5 Share

April 9, 2019

easy to create emails, over the top data analytics, and great customer service. I love the platform. Highly recommend it.

Using app

13 days

Total reviews

4

Average rating

5.0

1 / 5 Share

April 1, 2019

I created a campaign, prepared to send, and then BOOM it tells me that I need to clean my e-mail list because of suspicious e-mails so I couldn't send my campaign. I mean c'mon, why am I responsible to clean my own e-mail list? Why can't you just pinpoint which e-mail was in fact a suspicious e-mail? How am I even to know which subscriber on my Mailing list is in fact a suspcious e-mail? That's why they opt-in to subscribe cause they're interested to get product updates and any newsletters. GOD Damn it!!! Whether suspicious e-mail or not let me send my e-mail subscribers, that's the purpose of your service, so i could send them e-mails because of them opting in!!!

Using app

5 days

Total reviews

2

Average rating

1.0

5 / 5 Share

March 25, 2019

Klaviyo is awesome!!! I love it. Easy to use, easy to navigate. All in all it takes 2 seconds to upload lists, create campaigns. 10/10!!!!!!!!!

Using app

2 months

Total reviews

1

Average rating

5.0