All reviews

Rating Breakdown

  • 5
    85% (2,191 ratings)
  • 4
    3% (75 ratings)
  • 3
    1% (28 ratings)
  • 2
    1% (34 ratings)
  • 1
    9% (242 ratings)

Reviews with Text

  • 80% (2,046)
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5 / 5 Share

Aug. 14, 2019

I was hearing about Klaviyo from several successful peers, and at the same time, disenchanted with our declining mailchimp performance. I made the switch and WOW to the deep customization. A lot of great tutorials & the platform is very user friendly.

Using app

2 months

Total reviews

6

Average rating

5.0

5 / 5 Share

Aug. 13, 2019

So far I am really liking the features and ease of use, better than Mailchimp. I recommend it to small business owners.

Using app

3 months

Total reviews

1

Average rating

5.0

1 / 5 Share

Aug. 8, 2019

NOT A GREAT SUPPORT .... AFTER ONE WEEK , WE STILL DO NOT KNOW , THEIR PRICING - WEHAVE REQUESTED SEVERAL TIMES ... VERY ODD NOT TOO PROFESSIONAL , TO SAY THE LEAST AGAIN , WE HEARD GOOD THINGS - BUT UNABLE TO OPEN THE PAGE WITH THE PRICES

Using app

19 days

Total reviews

4

Average rating

3.8

5 / 5 Share

Aug. 7, 2019

I feel as though it's the best email marketing platform that's not fully native in-house code. It takes a bit to get used to but I definitely appreciate the features. The customer support is great. Thank you!

Using app

7 months

Total reviews

14

Average rating

5.0

5 / 5 Share

Aug. 7, 2019

Once I figured it out it was great! Thanks! Awesome templates and content. Can't wait to see the email sent. Stay tuned

Using app

11 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Aug. 6, 2019

Better than mailchimp, well done Klaviyo. We've migrated over and are enjoying all the extra features for clever email segmentation for tailoring our messages for our customers.

Using app

3 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Aug. 5, 2019

We're new to using this app, but so far we're pleased with it's ease of use and integration. We merged from Mail chimp via shopify, which we actually had difficulties with, so have found this app much easier to navigate. We haven't started much work with flows yet, but all looks easy enough..and offers good functionality. The drag and drop template options are great, and was quick to get a good looking newsletter completed and sent. So far, so good..especially considering we're on the freebie plan.

Using app

6 months

Total reviews

4

Average rating

5.0

5 / 5 Share

Aug. 3, 2019

I have been using this app for a couple of months now, and it is very easy to setup and understand. I have created an email campaign and a welcome series email flow. I really love how easy it is to bring products into templates directly from Shopify catalog. I also really like the endless amount of analytics available!

Using app

3 months

Total reviews

6

Average rating

5.0

5 / 5 Share

July 31, 2019

I've only set up one email so far, but I am more than happy with all the other features that are available. The possibilities are endless with Klaviyo!

Using app

11 days

Total reviews

6

Average rating

5.0

4 / 5 Share

July 11, 2019

We have just started on email marketing, and the Klaviyo app is excellent to use. Feature rich in every sense, and intuitive to work with.

Using app

2 months

Total reviews

2

Average rating

4.5

5 / 5 Share

July 10, 2019

I've just recently started using the Klaviyo app. I'm finding it easy to learn, wonderful resources and really fast and helpful support! I'm going to enjoy using it for sure!

Store

KitMaii

Using app

28 days

Total reviews

9

Average rating

5.0

5 / 5 Share

June 23, 2019

This is so much better than the last program app we were using. Anyone thinking of switching to this app, you will not be disappointed. It so streamline, professional and easy to use. Our emails look so much better. As a business owner your time is the most valuable thing. This program helps you grow your business with very little study and learn time invested. We would highly recommend this app for any business. Thanks Klaviyo for making a great product that conveys professionalism!

Using app

About 1 month

Total reviews

2

Average rating

5.0

5 / 5 Share

June 22, 2019

We switched to Klaviyo for Simone Walsh Jewellery after the Mailchimp break up with Shopify. We couldn't be happier so far. Customer support from Klaviyo has been excellent and we're especially pleased with how detailed we can get with segments and flows (automations) compared to Mailchimp, along with very easy Facebook audiences integration.

Using app

About 2 months

Total reviews

3

Average rating

4.7

1 / 5 Share

June 9, 2019

what a cruel app! i spent ages doing my email campaign $400 a month to send!!! this is outrageous.

Using app

About 13 hours

Total reviews

1

Average rating

1.0

5 / 5 Share

June 5, 2019

I started out by paying a consultant to create a full email funnel, though I basically used nothing that she made. I dedicated a week to getting to know Klaviyo and found that it's pretty easy to use and to set-up. Still early days but I'm very impressed!

Store

CAMIXA

Using app

2 months

Total reviews

7

Average rating

4.4

5 / 5 Share

June 2, 2019

Fantastic app! I have been searching for something like this for a long time. It easily lets you build branded e-mail content in a professional format, and allows you to link products from your store directly. LOVE IT!!

Store

RC-N-Go

Using app

7 months

Total reviews

9

Average rating

4.9

4 / 5 Share

May 27, 2019

I was a bit apprehensive about using Klaviyo after reading some of the 1-star reviews. After looking around, I figured I'd give them a try anyway, so far so good. My advice is to attend the webinars it'll help with an understanding of the platform.

Using app

24 days

Total reviews

1

Average rating

4.0

5 / 5 Share

May 24, 2019

Great way to increase sales, easy to use and the dashboard makes it easy to see the results! Would recommend for anyone looking to email market.

Using app

16 days

Total reviews

5

Average rating

5.0

5 / 5 Share

May 24, 2019

We made the switch from mailchimp to klaviyo and has been the best decision ever made. We recommend klaviyo for many reasons, but specially because of the ability to segment and tag users based on past purchase behaviours.

Using app

About 1 month

Total reviews

6

Average rating

4.3

5 / 5 Share

May 23, 2019

I love Klaviyo and the customer service team is amazing. I recently attended Klaviyo ATX and the presentations were all very helpful. I realize that I have a lot to learn but the team was so resourceful and accommodating. I sat for a one on one with Aubrey and he showed me things in 15 minutes that would've taken me forever to figure out. I am so happy that I decided to drive down from Dallas to attend.

Using app

Over 1 year

Total reviews

8

Average rating

5.0