Klaviyo: Email Marketing & SMS for Shopify

Klaviyo: Email Marketing & SMS

Email marketing, SMS, & WhatsApp that turn messages into sales
Rating
4.7
Feedback
3,382
Reviews
Chart
#457
Shopify

All reviews

5 / 5 Share
March 4, 2024

Klaviyo is a must for email flows & subscription sign ups…. Customer service is excellent if you are on the upgraded package

Store Using app Total reviews Average rating
Pure Derma London 5 months 9 5.0
5 / 5 Share
Feb. 29, 2024

This app is so easy to use, great integration with Shopify and the customer support is amazing! Luan from Klaviyo has recently helped us and he has been superb!

Store Using app Total reviews Average rating
CanineCraftsUK 10 months 3 5.0
5 / 5 Share
Feb. 27, 2024

Store Using app Total reviews Average rating
Rukket Sports Over 6 years 1 5.0
5 / 5 Share
Feb. 26, 2024

5/5.

Store Using app Total reviews Average rating
Nutrapharm 7 months 1 5.0
1 / 5 Share
Feb. 24, 2024

Was once good, now awful and once of the worst options available on the Shopify app store. This is coming from having used the app for 2 years. We've now deleted it and they're still charging us. Klaviyo - this is not how you keep your brand going. We've let our friends and groups know this company is NOT the type you want to be dealing with. Steer clear. We'll be making this review isn't removed by them.

Store Using app Total reviews Average rating
Mystery MTG Over 3 years 1 1.0
5 / 5 Share
Feb. 23, 2024

Great product. Great support!

Store Using app Total reviews Average rating
Vionic Shoes Canada Over 5 years 5 5.0
3 / 5 Share
Feb. 23, 2024

I have used several CMS apps, and Kalviyo is OKAY. It has its strong suits and it's week spots. There are a few things that are slightly annoying: You CAN NOT change transactional messaging. They put in all the information and that is it. Example: SMS message on their order ONLY send their order number. It is basically useless. They also DO NOT do abandoned cart. They say they do, but they do not. They do abandoned checkout, which they call abandoned cart. Those are just a few of the annoying things about Klaviyo. I would say they are a mediocre app. Better than most, but still far short of being a 5 star. 3 stars, possibly 3.5.

Store Using app Total reviews Average rating
UTKilts About 2 months 10 3.3
5 / 5 Share
June 28, 2024

Listen folks. This one is the best. It may not have the best ratings, but that is because they are not actively trying to get them. But, it's the best email software there is, so just get this one. Starting at free then $20 per month I don't know how it got its expensive reputation. I get a 40-100x roas every month using klaviyo

Store Using app Total reviews Average rating
Major Golf Direct Almost 2 years 8 5.0
5 / 5 Share
Feb. 21, 2024

Really helps to boost our sales and the interface is really easy to use.

Store Using app Total reviews Average rating
Preggy Plus Over 4 years 12 4.8
5 / 5 Share
Feb. 20, 2024

Incredible! The customer service is next level. Deb was so knowledgeable and very helpful. Thank you guys for such great help.

Store Using app Total reviews Average rating
Lucin Organics 12 months 1 5.0
1 / 5 Share
Feb. 19, 2024

SCAM beware, these are scammers. The Email distribution service did not work for me and I deleted the application because it did not work. And then a surprise arrived - in the new month the money was written off from me, although I had deleted the application several weeks ago. They refused to answer my request to return the money, but it turns out that the application company has nothing to do with the company that collects the money (a fraudulent scheme to not return the money) and even if you deleted the application, they CONTINUE TO CHARGE money from you even if the application is deleted. You need to go to the service and cancel the tariff plan there. When I asked to return the money, they told me that they would not return it even if I had not deleted the application and did not use it, because in the new billing period the money was withdrawn. (FRAUDERS) Guys, avoid these scammers, the mailing didn’t work, although I followed all the setup instructions and replaced the automatic mailing from SHOPify with Klavio in the settings, I also did the same / but this is the technical side And the fact that they continue to write off money even after deleting the application and do not want to make a refund is fraud at its fullest.

Store Using app Total reviews Average rating
iPad Planner About 2 months 3 3.7
Developer Reply

We appreciate your feedback, our support team is reaching out to you directly to continue this dialogue.

5 / 5 Share
Feb. 16, 2024

The capabilities are great - especially now that you can crop images that you've added to templates. The drag and drop options are seamless and they even provide a cheat sheet of codes to help you when wanting to customize your emails. Customer support is also amazing!

Store Using app Total reviews Average rating
Forti Over 1 year 3 4.7
Developer Reply

We think our APP and support team are top tier too. Thank you so much for this amazing review.

5 / 5 Share
Feb. 16, 2024

Klaviyo is one of the best platforms around and the customer service is top notch. From the smallest detail to the biggest problem imaginable, they always seems to assist in ensuring my email program is running on all cylinders. I would recommend 1000 times over!

Store Using app Total reviews Average rating
Mario Badescu About 1 year 6 5.0
Developer Reply

Thank you so much for that glowing recommendation!

5 / 5 Share
Feb. 16, 2024

Alexandria was so helpful and thorough with ALL of my questions. She was not bothered by all the questions I had. I truly wouldn't be making all the progress I had made with setting up our Klaviyo account if it wasn't for her top notch support.

Store Using app Total reviews Average rating
Dr. Ashley Wellness 3 months 3 5.0
Developer Reply

Hey there, we love to hear that! We will make sure Alexandria gets this message. Thank you for the amazing review!

5 / 5 Share
Sept. 2, 2025

La solution la plus puissante en terme de segmentation et de variable dans les contenus, c'est vraiment un super outil. Et le service client est très réactif et efficace. J'adore !

Store Using app Total reviews Average rating
Olfactive Studio Over 4 years 2 5.0
Developer Reply

Merci beaucoup pour vos aimables mots! Nous sommes ravis que vous trouviez Klaviyo si puissant pour la segmentation et la personnalisation du contenu. C'est génial de savoir que notre service client réactif et efficace vous a plu. Votre soutien compte énormément pour nous!

5 / 5 Share
Feb. 14, 2024

When I couldn't figure out an issue, the customer service looked at it really thoroughly and solved the problem - thank you!

Store Using app Total reviews Average rating
Nimbus 8 months 6 4.8
Developer Reply

Hey there, we love hearing this!

5 / 5 Share
Feb. 14, 2024

After trying many of the other email marketing platforms, I can say Klaviyo has really been the best for my two businesses. It is so robust and the data it collects is invaluable for making business decisions and targeting the proper audience. I highly recommend Klaviyo to any business looking for a powerful online marketing system. ~Angie, www.naturalbeautysoaps.com and www.sassypantspolish.com

Store Using app Total reviews Average rating
Handmade Natural Beauty Almost 3 years 4 5.0
Developer Reply

Hey Angie, thanks a bunch for your wonderful review! It's awesome to hear that Klaviyo has been such a big hit for both of your businesses. We're really glad our platform is helping you make smart decisions and reach the right audience. Here's to even more success with Klaviyo, and to your businesses continuing to grow and thrive!

5 / 5 Share
Feb. 14, 2024

Store Using app Total reviews Average rating
ThruDark Over 2 years 6 5.0
Developer Reply

Thank you so much for that 5-star review!

5 / 5 Share
Feb. 13, 2024

Fantastic email marketing software!

Store Using app Total reviews Average rating
Harry and Kit Almost 3 years 1 5.0
Developer Reply

We think so too! Thank you for the 5-star review.

5 / 5 Share
Feb. 13, 2024

I've been using Klaviyo for about a year now and find it super easy to use. The support is top notch as well.

Store Using app Total reviews Average rating
SAINTE CELLIER 12 months 6 5.0
Developer Reply

Hey there, thank you for being with us for so long! We will make sure our support team gets this message. If you need any assistance, you know where to find us.

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