Klaviyo: Email Marketing & SMS
All reviews
Review RSS feed
Es ist und bleibt schwierig, Ein Upgrade des Abonnements kann nur mit Kreditkarte durchgeführt werden. Wird kein Upgrade durchgeführt, kein Support der dazu was sagen kann. Wird keine Kreditkarte hinterlegt, ist kein Upgrade möglich. Das ist ja was ich hier schreibe. Man bekommt eine Antwort die nicht das Problem löst. Ihr wollt, dass ich ein upgrade durchführe, dies ist aber nur möglich wenn man eine Kreditkarte hinterlegt. Habt Ihr dafür keine andere Möglichkeit? Es bleibt bei einem Stern.
Vielen Dank für Ihr Feedback. Was den Support für kostenlose Tarife angeht, so steht Nutzern unseres kostenlosen Tarifs in den ersten 60 Tagen E-Mail-Support zur Verfügung. Wenn Sie auf eines unserer kostenpflichtigen Abonnements upgraden, erhalten Sie Zugang zu E-Mail- und Live-Chat-Support. Wie immer können Sie mit unserem kostenlosen Tarif weiterhin auf Ressourcen wie die Klaviyo-Community zugreifen, wo Sie sich mit Kollegen austauschen, Benutzergruppen beitreten und Branchenfachleute um Rat fragen können, sowie auf das Klaviyo-Hilfezentrum, wo Sie umfassende Schritt-für-Schritt-Anleitungen zur Einrichtung und Pflege Ihres Klaviyo-Kontos finden, und die Klaviyo-Akademie, wo Sie Kurse und Zertifizierungen finden, um Ihre Klaviyo-Kenntnisse und -Fähigkeiten zu verbessern.
User friendly, really helpful tools, comprehensive
Glad to hear you're liking Klaviyo! Thanks for the 5 stars!
Shopify X Klaviyo - the best combo for email marketing for e-commerce businesses
We agree! Thank you so much for the 5 star review!
Thank you so much for the 5 stars!
Horrible, money hungry company. If you don't pay up front, you get no support whatsoever. I can't even ask support a question until I hand them over my money. Sickening. Integration was not seamless at all either. Took forever and then they said our industry was prohibited when we tried to set up SMS. WHAT?? Natural Skincare?? WOW.
Thank you for your feedback. Would you mind submitting a request to our support team via an account access ticket here: https://help.klaviyo.com/hc/en-us/account-access-request? Once this is sent to us, our Compliance team can look into why you were prohibited from setting up SMS, and we'll get back to you ASAP.
My issue was resolved, but I experienced over 500 random bot sign-ups through Klaviyo, which forced me to spend around an extra $100 to cover the additional charges. After being billed for three months, I requested either a refund or a discount, as the issue wasn’t my fault — but my request was declined. As a loyal customer, I found this quite disappointing and lacking any gesture of goodwill. Update: I have been credited the amount by their helpful support staff, I have changed to 5 stars :)
Thank you for your feedback. A member of our Billing Support team will be reaching out to you.
Thank you! We appreciate the 5 stars!
Been using for many years. It's a 5-star product with a ton of capability. It's pricey, but if you have the revenue, it's worth the features. Using for email & sms. If you're considering, just do it. You won't be disappointed.
Thank you for being such a loyal customer for 5 years, and for the 5 star review. We really appreciate it!
Thanks so much for the 5 star rating!
Thank you for the 5 star review!
We use Klaviyo along with our Shopify Store, and we see great results!
Awesome to hear that! Thanks so much for the 5 stars!
i need to pay $100 a month because i have 5000 contacts in my email list lol this must be a joke
Thank you for your feedback. Klaviyo exists to help you understand your customers and drive growth through those relationships. If you have profiles that you don't send emails to, we strongly recommend deleting them. You don't pay for deleted profiles, but you retain their data so you can understand the actions they took.
I only installed the app to explore the features and now they are sending me notifications that I need to upgrade to premium. I haven't even created an account. Terrible app.
Thank you for your feedback.
Plus vous allez avoir de client plus ils vont vous facturer et vous changer de plan sans vous demander. je suis passé de 20€ à 90€ par mois !! Pourtant j'envoie tres peux de mail par mois !!
Merci pour vos commentaires. Klaviyo a pour mission de vous aider à comprendre vos clients et à stimuler la croissance grâce à ces relations. Si vous avez des profils auxquels vous n'envoyez pas d'e-mails, nous vous recommandons vivement de les supprimer. Vous ne payez pas pour les profils supprimés, mais vous conservez leurs données afin de pouvoir comprendre les actions qu'ils ont entreprises.
So far so good. As apps go, it's a little pricey - but don't let that put you off. If you follow the campaign setup and structure demos, you'll be making that money back in no time!
Thanks so much for the 5 stars, and that you're seeing a great return on your investment with Klaviyo!
Still learning the app, but it feels great when I check my stats and see my first big order was because of Klaviyo marketing :)
Happy to hear that you're seeing big orders because of Klaviyo! Thanks so much for the 5 stars!
A very sophisticated email system which is absolutely awesome
You're awesome! Thanks for the 5 stars!
We appreciate the 5 stars!! Thank you!
After years with another platform I have finally made the leap to Klaviyo & cannot be happier. I am yet to use this marketing tool to its full potential, however, 5 stars for the support, especially Gio for his detailed clarification and understanding on what I needed help with. Very excited to continue to learn & grow with Klaviyo and amazing marketing platform.
We're so happy you made the switch, and are thankful for the 5 star review! Passing this feedback along to Gio, I'm sure he'll be happy to hear your kind words!
Sign up to receive AppNavigator updates
Find out when we add keyword-monitoring, review RSS feeds and more.