Klaviyo: Email Marketing & SMS for Shopify

Klaviyo: Email Marketing & SMS

Email marketing, SMS, & WhatsApp that turn messages into sales
Rating
4.7
Feedback
2,961
Reviews
Chart
#432
Shopify

All reviews

5 / 5 Share
March 25, 2026

always good

Store Using app Total reviews Average rating
Delicors Over 3 years 4 5.0
Developer Reply

We appreciate the 5 star review!! Thank you!

5 / 5 Share
March 25, 2026

Store Using app Total reviews Average rating
Carlotta London Over 1 year 6 5.0
Developer Reply

Thank you so much! 😁

5 / 5 Share
March 24, 2026

Store Using app Total reviews Average rating
Torah Life Architect 3 months 1 5.0
Developer Reply

Thanks a bunch for the 5 stars! 🤩

5 / 5 Share
March 22, 2026

GEWELDIGE klantenservice! Had een probleem met een pop-up en is (op een zondag!) direct opgelost! Onwijs bedankt Raul!!!

Store Using app Total reviews Average rating
1stoelinga 13 days 1 5.0
Developer Reply

Hartelijk dank voor de 5 sterren! We zijn erg blij om te horen dat je een positieve ervaring hebt gehad met onze klantenservice en dat Raul je zo goed heeft geholpen!

5 / 5 Share
March 18, 2026

Store Using app Total reviews Average rating
Ron Herman Almost 5 years 2 3.0
Developer Reply

Thank you for the 5 stars! 🤩

5 / 5 Share
March 18, 2026

If you're running an ecomm business that needs email - this is it! Pricey but worth every penny.

Store Using app Total reviews Average rating
MadamePamita.com 16 days 1 5.0
Developer Reply

Thanks for the shout-out! We appreciate the 5 star review.

5 / 5 Share
March 18, 2026

Store Using app Total reviews Average rating
LUUKAA Almost 2 years 2 5.0
Developer Reply

Thanks for the 5 stars! 😁

5 / 5 Share
March 16, 2026

We are BIG fans of Kalviyo - intuitive, reliable and quick reporting on KPI's through dashboards!

Store Using app Total reviews Average rating
Wisteria Over 5 years 3 5.0
Developer Reply

Thank you for the 5 star review! We appreciate it!

5 / 5 Share
March 16, 2026

The smartest marketing tool in my business" Klaviyo completely changed the way I communicate with my customers. The segmentation is precise, the flows run on their own, and the analytics give me a clear picture of what's working and what's not. After switching from another platform — there's no going back.

Store Using app Total reviews Average rating
Knots Studio About 3 years 4 5.0
Developer Reply

Thank you for the 5 star review! We're happy to hear that Klaviyo's won you over, and we'll always keep working to ensure you can understand and connect with your audience!

5 / 5 Share
March 12, 2026

Store Using app Total reviews Average rating
EarthHero Almost 4 years 2 5.0
Developer Reply

Thanks a bunch for the 5 star rating!

5 / 5 Share
March 12, 2026

I love using Klaviyo! The integration with shopify is great and all the analysis tools are perfect for tracking. highly recommend

Store Using app Total reviews Average rating
come home Over 5 years 1 5.0
Developer Reply

Thank you so much! We appreciate the 5 stars, and are glad that you're liking our analytics tools!

5 / 5 Share
March 11, 2026

Love working with klaviyo

Store Using app Total reviews Average rating
Witlof Skincare Almost 2 years 5 4.8
Developer Reply

Thanks for working with us, and for the 5 stars!

5 / 5 Share
March 11, 2026

I've used several email platforms, and Klaviyo is the best option, hands down, for e-comm on Shopify. The integrations and relationship between the platforms is key, and I've been really happy with the email/sms software as well. Flows are excellent and the triggers integrate really well between the two platforms.

Store Using app Total reviews Average rating
Happy Happy Houseplant About 2 years 3 5.0
Developer Reply

So glad to hear that you're happy with Klaviyo! We really appreciate the 5 star review!

5 / 5 Share
March 11, 2026

Very happy with Klaviyo, user friendly

Store Using app Total reviews Average rating
S+P Italy About 2 years 4 5.0
Developer Reply

Thanks so much for the 5 star review!!

5 / 5 Share
March 11, 2026

As the founder of a small Shopify DTC brand, Klaviyo has been a really helpful tool for managing customer communication and marketing automation. It makes it much easier to build email flows, campaigns, and segments without needing a large marketing team. I also appreciate the ecosystem around Klaviyo. Tools like the Grid & Pixel Email Autopilot integration have helped streamline the process of creating and managing email content, which frees up time to focus on other parts of running the business. Overall it's a powerful platform for ecommerce brands that want to stay connected with their customers and automate parts of their marketing without overly complex setups.

Store Using app Total reviews Average rating
Sasshole® Almost 3 years 3 5.0
Developer Reply

Thanks for sharing your experience with Klaviyo! It's really awesome to hear that you've immersed yourself in the Klaviyo Community and have worked with our excellent partners! We appreciate the 5 stars!

4 / 5 Share
March 11, 2026

Strong marketing capabilities and automation, but improvements in event tracking reliability, documentation, templates, and customer support would make the platform significantly better for growing ecommerce brands.

Store Using app Total reviews Average rating
Childsplay Clothing Over 3 years 4 4.8
Developer Reply

We appreciate the feedback here! Thank you for the positive review, and we'll continue to work to ensure Klaviyo empowers you to understand and connect with your audience!

5 / 5 Share
March 11, 2026

Kaviyo is a very capable platform. It continues to evolve in ways that add value to our business and most importantly, our customers. We highly recommend!

Store Using app Total reviews Average rating
Cedarcide Over 4 years 3 4.7
Developer Reply

Thank you so much for the 5 stars! We're always looking to continue to improve, to provide you with the best possible experience!

1 / 5 Share
March 20, 2026

I used Klaviyo for years between 2018-2020 and I was happy with it despite the high costs. More recently they introduced caps on how much you can email before going to the next tier, and their caps are extremely restrictive compared to other ESPs. In order to send 5 emails a week to my entire list costs me double what I'd pay in my tier normally. So for 2000 contacts I'm paying $100/month to send what I want to send. I'm not against a (good) company making money, but their cost is roughly $1 for 10000 sends and they charge you 20x markup just on the sends. This is absolutely ridiculous and their prices don't justify this when you have better and cheaper options available. I'd stay far away from them. Edit: Lol at their generic ChatGPT response - they are clowns.

Store Using app Total reviews Average rating
Fight Against Screens 4 months 2 3.0
Developer Reply

Thanks for taking the time to share such detailed feedback about your experience with our pricing and send limits — we really appreciate you sticking with Klaviyo over the years and being so candid. We understand how important it is that costs and volume caps feel fair for how you want to send, and we'll make sure your thoughts are shared with the right teams.

1 / 5 Share
March 8, 2026

ABSOLUTELY HORRIBLE. Do Not Use these guys. Go to MailChimp or whoever else. But def not here! I'd give half a star or zero if I could.

Store Using app Total reviews Average rating
Vape Vet Store Almost 9 years 1 1.0
Developer Reply

Thank you for your feedback. Our support team has reached out to you over email and is eager to help out with any issues you're experiencing with Klaviyo. We're looking forward to assisting you and helping improve your experience.

1 / 5 Share
March 1, 2026

Expensive hidden costs. Unsubscribed and uninstalled a long time ago but they keep sending spammy emails saying 'account limit reached'

Store Using app Total reviews Average rating
Lilia Nash Jewellery 24 minutes 6 4.2
Developer Reply

Thank you for your feedback. A member of our support team has reached out to you via email and is eager to work with you on this issue.

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