Klaviyo: Email Marketing & SMS
All reviews
good
Thank you for the positive review!
Thank you for the 5-star review!
Thank you so much for taking the time to leave us a positive rating!
We appreciate the support, thank you!
easy set up easy to use
Thank you so much for leaving a review! We are so glad to hear that your experience with Klaviyo has been so positive!
We appreciate the support, thank you!
Thank you for the 5-star review!
Muy buena!
Gracias por tomarse el tiempo de calificarnos con 5 estrellas. Siempre agradecemos sus comentarios.
Thank you for the 5 stars!
Thank you for the positive review! We're so glad you are enjoying your experience with Klaviyo!
The app was easy to use.
Thank you for the positive feedback! We're so glad your experience has been easy and beneficial.
Thanks so much for the positive review!
We appreciate the support, thank you!
Update: they made it right. Raised it to 5 stars. One star. The software is fine. The company is the problem. I run a resale shop. Part of my inventory is published adult art books and Japanese gravure cards. Legal, sold openly on every major marketplace. I sent one campaign that featured an item in that category, not knowing it conflicted with their acceptable use policy. There was no warning. No takedown request. No do that again and we terminate. Compliance reviewed the account and ended it. The notice said that after a thorough review they would not be able to continue serving me. I was never asked to fix anything, because fixing it was never on the table. That is the part worth knowing before you build here. Most platforms flag you first. Klaviyo does not. One violation, even an honest one, and you are packing up. You get 30 days to leave and no refund on time you already paid for. I lost my flows, my templates, and my account access, and rebuilt my email setup elsewhere with no notice. If any part of your catalog sits near a line you have not read carefully, assume you get exactly one mistake.
Thank you for sharing this feedback. We’re sorry for the abruptness of our response and for the disruption it caused. Our Compliance team has followed up directly and we welcome the opportunity to review the details with you.
Thank you for the 5-star review!
Thank you for taking the time to rate us 5 stars. Your feedback is always appreciated.
removed klaviyo because too expensive. Removing it has damaged my code and now shopify team are having to work to fix the problems. Avoid klaviyo like the plague!
We're sorry to hear you've had this experience removing Klaviyo from your Shopify, we appreciate you sharing this feedback. A Senior member of our Support team has reached out to you directly, and we're eager to assist with getting this resolved for you.
We sincerely appreciate your 5-star rating and are pleased your experience was a positive one.
Your 5-star rating is greatly appreciated. Thank you for your support.
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