All reviews

Rating Breakdown

  • 5
    85% (2,193 ratings)
  • 4
    3% (75 ratings)
  • 3
    1% (27 ratings)
  • 2
    1% (34 ratings)
  • 1
    9% (242 ratings)

Reviews with Text

  • 80% (2,048)
Review RSS Feed Review RSS Feed

5 / 5 Share

Nov. 13, 2025

Best email ESP tool there is!

Using app

3 months

Total reviews

1

Average rating

5.0

Developer Reply

We appreciate the shout-out! Thank you so much for the 5 stars!!

5 / 5 Share

Nov. 13, 2025

Great platform to use and we have seen amazing results from using Klaviyo

Using app

Over 6 years

Total reviews

4

Average rating

5.0

Developer Reply

It's awesome to hear that you've seen such positive results from Klaviyo! Thanks so much for the 5 stars!

5 / 5 Share

Nov. 12, 2025

LOVE, my favorite email marketing program. They're the best and are constantly improving and optimizing.

Store

iGulu

Using app

Almost 2 years

Total reviews

5

Average rating

5.0

Developer Reply

We're so happy to hear that Klaviyo's your favorite email marketing program! Thanks so much for the 5 star review - we'll always continue to improve and optimize!

5 / 5 Share

Nov. 12, 2025

Great tool with fair pricing for small businesses. No notes - perfect choice for me!

Using app

Over 4 years

Total reviews

3

Average rating

5.0

Developer Reply

Thanks a bunch for your 5 star review! We're really glad to hear that Klaviyo has been the perfect choice for you and your business.

5 / 5 Share

Nov. 12, 2025

Using app

Over 2 years

Total reviews

2

Average rating

5.0

Developer Reply

Thank you so much for the 5 stars! 🌟

5 / 5 Share

Nov. 12, 2025

Their customer support team is great! You can get through to them by Live Chat pretty much instantly. Their CS/product teams are knowledgeable and spend time helping you through issues and queries. They've helped me out a lot in the past year!

Using app

About 1 year

Total reviews

4

Average rating

4.8

Developer Reply

Thank you so much for your kind words! We're thrilled to hear our support and product teams have been helpful and that live chat has made things easier for you. We appreciate your loyalty over the past year and look forward to continuing to support you.

5 / 5 Share

Oct. 30, 2025

Klaviyo is great. Use it every day. Customer service is excellent too.

Using app

9 months

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for the 5 star review, and for shouting out our support team!

5 / 5 Share

Oct. 29, 2025

Using app

6 months

Total reviews

3

Average rating

5.0

Developer Reply

Thanks a bunch for the 5 stars!

5 / 5 Share

Oct. 27, 2025

top

Store

DolyFy

Using app

3 months

Total reviews

6

Average rating

5.0

Developer Reply

Thank you for the 5 star review!

5 / 5 Share

Oct. 27, 2025

Using app

4 months

Total reviews

5

Average rating

5.0

Developer Reply

Thanks so much for the 5 stars!

5 / 5 Share

Jan. 20, 2026

An absolute POWER HOUSE of a platform for emailing, nurture sequencing, customisation to give our customers the EXACT email that converts. Worth every cent and a MUST HAVE for any business. Sure it might seem overwhelming with all of the bells and whistles but learn how to use the entire system they provide properly and it will be one of the biggest reasons your business grows.

Using app

Over 3 years

Total reviews

1

Average rating

5.0

Developer Reply

Thanks so much for the 5 star review!

5 / 5 Share

Oct. 13, 2025

User friendly, really helpful tools, comprehensive

Using app

Over 4 years

Total reviews

8

Average rating

5.0

Developer Reply

Glad to hear you're liking Klaviyo! Thanks for the 5 stars!

5 / 5 Share

Oct. 13, 2025

Shopify X Klaviyo - the best combo for email marketing for e-commerce businesses

Using app

About 3 years

Total reviews

1

Average rating

5.0

Developer Reply

We agree! Thank you so much for the 5 star review!

5 / 5 Share

Oct. 13, 2025

Using app

Over 3 years

Total reviews

1

Average rating

5.0

Developer Reply

Thank you so much for the 5 stars!

5 / 5 Share

Oct. 15, 2025

My issue was resolved, but I experienced over 500 random bot sign-ups through Klaviyo, which forced me to spend around an extra $100 to cover the additional charges. After being billed for three months, I requested either a refund or a discount, as the issue wasn’t my fault — but my request was declined. As a loyal customer, I found this quite disappointing and lacking any gesture of goodwill. Update: I have been credited the amount by their helpful support staff, I have changed to 5 stars :)

Using app

Over 1 year

Total reviews

4

Average rating

4.5

Developer Reply

Thank you for your feedback. A member of our Billing Support team will be reaching out to you.

5 / 5 Share

Oct. 9, 2025

Using app

Over 1 year

Total reviews

1

Average rating

5.0

Developer Reply

Thank you! We appreciate the 5 stars!

5 / 5 Share

Oct. 8, 2025

Been using for many years. It's a 5-star product with a ton of capability. It's pricey, but if you have the revenue, it's worth the features. Using for email & sms. If you're considering, just do it. You won't be disappointed.

Store

Celluma

Using app

About 2 years

Total reviews

3

Average rating

5.0

Developer Reply

Thank you for being such a loyal customer for 5 years, and for the 5 star review. We really appreciate it!

5 / 5 Share

Oct. 8, 2025

Store

Arcaa.

Using app

Over 1 year

Total reviews

1

Average rating

5.0

Developer Reply

Thanks so much for the 5 star rating!

5 / 5 Share

Oct. 8, 2025

Store

OOFOS

Using app

About 7 years

Total reviews

5

Average rating

5.0

Developer Reply

Thank you for the 5 star review!

5 / 5 Share

Oct. 8, 2025

We use Klaviyo along with our Shopify Store, and we see great results!

Using app

Over 1 year

Total reviews

2

Average rating

5.0

Developer Reply

Awesome to hear that! Thanks so much for the 5 stars!