Klaviyo: Email Marketing & SMS
Email marketing, SMS, & WhatsApp that turn messages into sales
Rating
4.5
feedback
2,597
chart
#2,407
All reviews
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March 13, 2025
So far so good.
We're glad to hear it! Thanks for your 5 star review.
March 13, 2025
We absolutely love Klaviyo. An integral part of our business.
Thank you, thank you! We appreciate the 5 star review!
March 12, 2025
I have been using Klaviyo for over 8 years at this point and am a massive fan. Why? Easy to use, great value for the money, integrates with everything and a stellar support and customer success teams. Look no further!
Thank you so so much for your 8 years of loyalty! And thank you for the 5 stars! ⭐️
March 12, 2025
Klaviyo is hands down the best for email marketing and reporting! With 15+ years in the game and experience with five other platforms, I can say Klaviyo is the simplest, most efficient, and a total time-saver. Plus, it seamlessly integrates with Shopify—a must-have!
It's awesome to hear that you're having a great experience with Klaviyo. We really appreciate the 5 stars!
March 11, 2025
We highly recommend Klaviyo, one our preferred sales channels.
So glad to hear this! Thank you for taking the time to share your thoughts.
March 10, 2025
Support team was extremely helpful and thorough in their assessment of the issue my team was facing. Platform is super easy to use and CX is great. Highly recommend!
Thank you so much for this thoughtful review! We always strive to provide exceptional support, and love to hear the positive feedback.
March 8, 2025
Good on marketing. Easy to use.
Thanks so much for your review!
March 7, 2025
Their new charging rules are very user-unfriendly, and their customer support is very poor, and the response efficiency is very low. Friends who want to use it, please consider carefully!
Thank you for taking the time to share your experience. Your feedback is vital to our future success, and we appreciate you sharing your thoughts. Our support team has responded to your recent ticket and is eager to collaborate with you on a solution.
March 7, 2025
It was easey and fast
We love to hear that! Thanks so much for the 5 stars.
March 7, 2025
I have been using this app for some time now for multiple webshops. We do not focus so much on sending email campagnes so using a lower tier plan always was fine for us. Just before they announched upgraded their plan systems (ofc in a way they would end up making much more), we decided to up our plan ourselves for one store to start creating more campagnes and see if that would stick. So we got an email saying: our plan is 100 going to 150 with discount 25 = 125. Which is doable. Now just a few days after all the changes, it appeared that we grow just enough to go up in plan again. which means we are now paying 200 (-25) = 175. After deleting some sleeping customers it is not able to go back to the plan they told us we would be in. Basically we went from paying 30 a month to 175 a month in less then half a year. I guess having tons of customers and earning millions is not enough. Getting it from the small webshops you try to help is the way to go. I am definitely going to explore sending mails with shopify itself. Great service and very excited about the big guys trying their best to keep it real.
We've taken a number of steps to put our customers in control of their data and their plans, including providing the tools customers need to manage profiles so they can suppress those sleepy customers while maintaining their data for later. Playing with suppression will allow any customer to move to a smaller plan. However, we firmly believe the value of Klaviyo lies in the customer profile. The more engaged your audience, the more your business grows. Read more about our view here: https://www.klaviyo.com/blog/pricing-philosophy Additionally, it's important to highlight that we provide features that enable you to be more efficient and effective, such as generative AI, product recommendations, and mobile push. This ensures that as your business grows and your marketing strategies become more sophisticated, Klaviyo is equipped to support you.
March 7, 2025
I've used Privy, Omnisend in the past and finally migrated to Klaviyo. It's the ultimate Email Solution. Every function you can think out, Klaviyo had make it happen. And the service people are helpful and friendly. 5 Stars! Recommend!
We appreciate the 5 stars, and the shout-out to our awesome support team! We're glad that you're having such a great experience with Klaviyo.
March 6, 2025
Super intuitive and easy to learn. Integrates with Shopify flawlessly. Thank you!!
Thank you for your review! We're glad to hear you're finding Klaviyo easy to use with Shopify!