Klaviyo: Email Marketing & SMS
Email marketing, SMS, & WhatsApp that turn messages into sales
Rating
4.5
feedback
2,573
chart
#2,270
All reviews
Review RSS Feed
Feb. 14, 2025
every brand need this
We couldn't agree more! Thank you for the 5 stars! ⭐
Feb. 14, 2025
Really easy to use, and so easy to segment customers. I wish I'd switched across to Klaviyo earlier! Saves me so much time.
Thanks for the awesome feedback! We're so glad to hear Klaviyo is working well for you.
Feb. 13, 2025
Great app!! Not only does what it says, but the support has been super helpful. As a new store I couldn’t afford to leap in deeply due to costs, and they were still very helpful in getting me set up at a level to grow my business. Def recommend.
Using app
12 months
Total reviews
5
Average rating
5.0
Thank you for your positive review! So happy to hear you've had a great experience so far.
Feb. 13, 2025
Thankyou for the great app, JONO C is a great support assistant he helped us very well in setting up our account properly.
Thanks for the 5 stars! We'll pass your kind words along to Jono.
Feb. 13, 2025
With their pricing changes, we have to pay TEN TIMES more than before. I received this message four days before the new price change.
Thank you for your feedback! Klaviyo exists to help you to understand your customers and drive growth from those relationships. If you have profiles that you are not emailing, we highly recommend that you suppress them. You do not pay for suppressed profiles, but you maintain the data so that you can unsuppress profiles in order to send communications to them at future times. If you prefer to keep them active, the Appreciation Discount that we’re offering to many loyal customers limits the email plan spend increase to 25%. We encourage customers to look for additional communications sent on Jan. 21 to best understand how these changes impact their specific plan and to understand our new flexible pricing features, including auto-downgrade and Flexible Sending.
Feb. 12, 2025
Top-notch customer service. I just spent almost an hour speaking with Julia F. in the help center chat, and she was AMAZING. She was so helpful and thorough with her answers. She helped me solve all the issues that were causing our low deliverability rate, and she even sent me a loom video to help me understand. I now feel so much more confident about sending emails! Thank you, Klaviyo!
Thanks so much for the review! We'll pass your kind words along to Julia!
Feb. 12, 2025
Email marketing has been the single best investment I have made in over 12 years of running my ecommerce business. Klaviyo facilitated this and today is consistently responsible for over 35% of total business revenue. That makes a big difference when your business turns over millions!
We love hearing that you're seeing so much growth with Klaviyo! Thank you so much for your review!
Feb. 12, 2025
Signed up to this last year and although for a small business it seems expensive you do get a lot for your money. It does so much more than what my Shopify emails could in terms of segmenting and reaching different customers. There's also lots of benchmarks, metrics and reports to help you analyse what's working and what's not, although I do need to get my head around them. Plenty of tutorials to help you and also educational webinars. The support team are also on hand and reply very quickly.
It's awesome to hear that you're seeing success with Klaviyo. We're always here to help out! Thank you for the 5 star review!
Feb. 12, 2025
I've been using Klaviyo for a while now, and it's been a game-changer for email marketing. The automation features are super intuitive, and I love how easy it is to segment audiences for more targeted campaigns. The analytics are also really detailed, making it easy to track performance and adjust strategies. It does take some time to fully explore all the features, but once you get the hang of it, it's a powerful tool. Definitely worth it if you're serious about email marketing!
It's great to hear that you're loving our features! We're always working to ensure you can get the most out of Klaviyo while learning about your customers at the same time. Thank you for the 5 stars!
Feb. 12, 2025
Fairly straight forward and with plenty of support
We appreciate the 5 stars - thanks!
Feb. 12, 2025
We made the switch to Klaviyo in 2021 and we've been extremely pleased with the results — our open rates for our highly segmented emails average between 70% and 80% and our click rate is well above the industry average for our vertical. Support is fast and responsive, and there are so many live trainings and other resources to help you understand your marketing. Would happily recommend Klaviyo.
It's awesome to hear that you're seeing success with Klaviyo. Those are some great open rates. Thank you for the 5 stars!
Feb. 12, 2025
Great customer service
We're glad to hear that! Thank you for the 5 stars!
Feb. 11, 2025
Amazing 10/10 no notes
We're so glad to hear it! Thanks for the 5 stars!