All reviews

Rating Breakdown

  • 5
    79% (2,164 ratings)
  • 4
    5% (150 ratings)
  • 3
    2% (51 ratings)
  • 2
    2% (54 ratings)
  • 1
    12% (322 ratings)
Review RSS Feed Review RSS Feed

4 / 5 Share

Sept. 16, 2019

It seems to work great, once you figure it out :) I had a hard time distinguishing between a few things but I read up on it and it seems to work so far!

Using app

4 days

Total reviews

2

Average rating

4.5

4 / 5 Share

Sept. 2, 2019

I resisted installing of this app because I wanted to find less expensive options for sending emails and such. I spent hours, weeks, looking for a way to get popups, emails and the right integration within Shopify and, for it all to work seamlessly together. It was exhausting. Finally, I "bit the bullet" and installed Klaviyo. I love it! It can be a bit tricky to learn at first but, once you're over the first hurdles, it just works. Thanks Klaviyo

Using app

6 months

Total reviews

2

Average rating

4.0

4 / 5 Share

Sept. 2, 2019

A friend of mine recommended this app to me for my natural body care business. I use this app to help me with my email campaigns. The great thing (even though I just started using it) it tracks the emails. I was able to create my own email, which was so easy, as it was guided.

Using app

About 1 month

Total reviews

2

Average rating

4.5

4 / 5 Share

Aug. 18, 2019

Nice app!Easy to use for beginners.With many cool features.Have a free subscription for less 250 customers

Using app

7 days

Total reviews

1

Average rating

4.0

4 / 5 Share

Aug. 7, 2019

Easy to use and great templates!! We are going to be upgrading for sure! Just sent our first email, so we are going to analyze it through the metrics

Using app

11 days

Total reviews

2

Average rating

4.5

4 / 5 Share

July 21, 2019

I used this app to help me do email marketing, as well as help me with the Abandoned cart, (when it happens). I like how it's being done and it would be nice to have more step by step instructions to follow, on all other aspects on how to use it better.

Using app

9 months

Total reviews

1

Average rating

4.0

4 / 5 Share

July 11, 2019

We have just started on email marketing, and the Klaviyo app is excellent to use. Feature rich in every sense, and intuitive to work with.

Using app

About 1 year

Total reviews

2

Average rating

4.5

4 / 5 Share

June 11, 2019

I could have given 5 stars if my first campaign wasn't been stopped, other than that the app looks great and it's easy to manage as a first-timer, no need of programming and coding knowledge makes this app very accessible for everyone.

Using app

4 months

Total reviews

2

Average rating

4.5

4 / 5 Share

May 27, 2019

I was a bit apprehensive about using Klaviyo after reading some of the 1-star reviews. After looking around, I figured I'd give them a try anyway, so far so good. My advice is to attend the webinars it'll help with an understanding of the platform.

Using app

Over 4 years

Total reviews

1

Average rating

4.0

4 / 5 Share

May 8, 2019

I'm switching from Mailchimp to Klaviyo (and I should add that I've used Mailchimp exclusively for 10 years in both professional and entrepreneurial settings.) Klaviyo is the first email marketing platform where I've felt that it meets all my needs as someone who operates (and wants to grow!) an ecommerce store. It feels great to simplify! Things I love: auto-segments for VIPs, repeat buyers, new subscribers, etc. Drag and drop editor is a breeze to work with (I found Mailchimp's editor to be so annoying and not intuitive for my workflow.) Clear integrations. Visual and drag and drop flows where you can customize automations (so awesome!) Built in sign up forms (I'm moving away from Privy for this reason.) Things I don't love: Unclear how you can talk to a real person. I have a background in ecommerce customer service and I know first hand that being able to talk to a real person (or not) determines, to some level, your success with the new product. There have been a number of times where I'm confused by something and there's no way to reach someone directly. When you're having account issues, it's not ideal to have to wade through a knowledge base. If you aren't familiar with email marketing and the typical features, set up, list building processes, etc., this might not be the right platform for you.

Using app

21 days

Total reviews

4

Average rating

4.8

4 / 5 Share

May 7, 2019

So far so good. I switched from Mailchimp and I'm really liking the experience so far. A couple pros is it lets you send a campaign based on the subscribers time zone. It is also pretty easy to get your flows setup like abandoned carts. The drag & drop editor is pretty nice. I'm liking it so far.

Using app

About 4 years

Total reviews

4

Average rating

4.8

4 / 5 Share

May 2, 2019

Very happy with Klaviyo since moving over from Mailchimp. The migration was easy, creating flows and my first campaign done within two days. Really like it so far! Recommend

Store

Tushon

Using app

2 days

Total reviews

6

Average rating

4.0

4 / 5 Share

April 20, 2019

good app really, waiting for the customer return and turnover feedback. no campain sent yet. let 's wait

Store

Easy-S

Using app

3 months

Total reviews

1

Average rating

4.0

4 / 5 Share

April 19, 2019

I just started using it and love it so far! Very easy to use, nice templates and great data analysis.

Using app

6 months

Total reviews

2

Average rating

4.5

4 / 5 Share

April 12, 2019

Es un poco difícil de entender al principio, pero conforme a la marcha se va haciendo mas fácil, ademas contiene guía sobre todo lo que se puede hacer, eso ayuda mucho, por ahora todo bien

Using app

3 months

Total reviews

5

Average rating

4.8

4 / 5 Share

April 2, 2019

Great email solution for those trying to boost conversions with automatic marketing, cart re targeting and all types of automatic flows. The ONLY DOWNSIDE to this email marketing app is that it is VERY expensive compared to just about every other option out there. It does offer some unique features, but none that should really bump the price up this high and it's the only reason I am giving it 4 stars. It's about triple the price of mailchimp depending on how many emails you send out and how many contacts you have.

Using app

Over 4 years

Total reviews

2

Average rating

4.5

4 / 5 Share

March 27, 2019

The app is good, i like it but i really have a hard time importing my previews contact. but it's really useful

Store

Excenti

Using app

About 2 months

Total reviews

1

Average rating

4.0

4 / 5 Share

March 21, 2019

Pretty happy with this app, it takes a little bit to get use to, but once you are in deep it is good.

Using app

About 1 year

Total reviews

2

Average rating

4.0

4 / 5 Share

March 12, 2019

prompt reply response. Im getting the hang of this app, after all Im seeing it is user friendly... cool features.. like the service. do recommend

Using app

About 1 year

Total reviews

1

Average rating

4.0

4 / 5 Share

March 10, 2019

This is a MUST for my online solution. My business has recently started and as far as I can see Klaviyo will be a huge step in the right direction with CRM. Easy to use and goid support. Thsnk you

Store

MyShop

Using app

4 months

Total reviews

5

Average rating

4.2