Klaviyo: Email Marketing & SMS
Power smarter digital relationships with email marketing & SMS
Rating
4.7
feedback
3,092
chart
#1,744
All reviews
Rating Breakdown
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Nov. 28, 2019
Great app help with getting a successful email list and potential returning customers a must-have for a beginner 5/5 recommend the product highly very effective and useful. I definitely will be using this to scale my store and create multiple campaigns and promotions. Great product so this review is very important for people to see and enjoy
Nov. 24, 2019
Takes a while to get my head around how everything works... Still got stuff to figure out But overall a very nice platform, quite useful for email sequence and abandoned cart email.
Nov. 21, 2019
I just created my company's first email with Klaviyo, and am happy with the way it came out. Looking forward to creating more. I had created a newsletter signup bar on top of my site with Klaviyo a couple weeks ago, but just noticed it has mysteriously disappeared, although I hadn't taken any additional actions on it.
Nov. 18, 2019
Pretty intuitive to understand & put to good use! It has a direct integration with Shopify and many other apps!
Nov. 13, 2019
So far so good.I love the ease of the flows and content creations.Still really in testing phase and so i'll need a bit more time with it to give a more detailed review.
Nov. 2, 2019
Some of the language used to explain the processes was very confusing for me at first. I have learned most of it, but it could be explained a bit clearer. Overall a good application to use.
Nov. 1, 2019
If you aren't on a paid account you can't call anyone but you can contact the support team. They really do follow up, are responsive and want you to get the hang of it. This isn't as simple as mailchimp but it's also more precise and that takes a little more IT involvement. I struggled but am happy
Sept. 19, 2019
So far, so good! Great tool to start with. In comparison to others, Klayvio is the best of them all. Take advantage of the free version just to see the results and you'll be a paying customer in no time
Sept. 16, 2019
It seems to work great, once you figure it out :) I had a hard time distinguishing between a few things but I read up on it and it seems to work so far!
Sept. 2, 2019
I resisted installing of this app because I wanted to find less expensive options for sending emails and such. I spent hours, weeks, looking for a way to get popups, emails and the right integration within Shopify and, for it all to work seamlessly together. It was exhausting. Finally, I "bit the bullet" and installed Klaviyo. I love it! It can be a bit tricky to learn at first but, once you're over the first hurdles, it just works. Thanks Klaviyo
Sept. 2, 2019
A friend of mine recommended this app to me for my natural body care business. I use this app to help me with my email campaigns. The great thing (even though I just started using it) it tracks the emails. I was able to create my own email, which was so easy, as it was guided.
Aug. 18, 2019
Nice app!Easy to use for beginners.With many cool features.Have a free subscription for less 250 customers
Aug. 7, 2019
Easy to use and great templates!! We are going to be upgrading for sure! Just sent our first email, so we are going to analyze it through the metrics
July 21, 2019
I used this app to help me do email marketing, as well as help me with the Abandoned cart, (when it happens). I like how it's being done and it would be nice to have more step by step instructions to follow, on all other aspects on how to use it better.
July 11, 2019
We have just started on email marketing, and the Klaviyo app is excellent to use. Feature rich in every sense, and intuitive to work with.
Using app
About 1 year
Total reviews
2
Average rating
4.5
June 11, 2019
I could have given 5 stars if my first campaign wasn't been stopped, other than that the app looks great and it's easy to manage as a first-timer, no need of programming and coding knowledge makes this app very accessible for everyone.
May 27, 2019
I was a bit apprehensive about using Klaviyo after reading some of the 1-star reviews. After looking around, I figured I'd give them a try anyway, so far so good. My advice is to attend the webinars it'll help with an understanding of the platform.
May 8, 2019
I'm switching from Mailchimp to Klaviyo (and I should add that I've used Mailchimp exclusively for 10 years in both professional and entrepreneurial settings.) Klaviyo is the first email marketing platform where I've felt that it meets all my needs as someone who operates (and wants to grow!) an ecommerce store. It feels great to simplify! Things I love: auto-segments for VIPs, repeat buyers, new subscribers, etc. Drag and drop editor is a breeze to work with (I found Mailchimp's editor to be so annoying and not intuitive for my workflow.) Clear integrations. Visual and drag and drop flows where you can customize automations (so awesome!) Built in sign up forms (I'm moving away from Privy for this reason.) Things I don't love: Unclear how you can talk to a real person. I have a background in ecommerce customer service and I know first hand that being able to talk to a real person (or not) determines, to some level, your success with the new product. There have been a number of times where I'm confused by something and there's no way to reach someone directly. When you're having account issues, it's not ideal to have to wade through a knowledge base. If you aren't familiar with email marketing and the typical features, set up, list building processes, etc., this might not be the right platform for you.
May 7, 2019
So far so good. I switched from Mailchimp and I'm really liking the experience so far. A couple pros is it lets you send a campaign based on the subscribers time zone. It is also pretty easy to get your flows setup like abandoned carts. The drag & drop editor is pretty nice. I'm liking it so far.