All reviews

Rating Breakdown

  • 5
    93% (467 ratings)
  • 4
    2% (9 ratings)
  • 3
    0% (0 ratings)
  • 2
    0% (1 ratings)
  • 1
    1% (5 ratings)

Reviews with Text

  • 98% (472)
Review RSS Feed Review RSS Feed

5 / 5 Share

July 23, 2025

Fast and helpful Support. Really good app and very cheap compared to others

Using app

About 3 hours

Total reviews

2

Average rating

5.0

5 / 5 Share

July 23, 2025

I am so pleased that I am using this App. A few others failed but a developer recommended LAI for its simplicity. An App without good support is worth nothing and in this case, LAI get a 10/10 from me for their support. Well done team LAI.

Using app

6 days

Total reviews

4

Average rating

4.0

5 / 5 Share

July 22, 2025

Emily was incredibly helpful and kind throughout the entire process. She answered all my questions patiently and made everything so much easier. Thank you so much. Love you Emilyyy

Using app

8 days

Total reviews

2

Average rating

5.0

5 / 5 Share

July 20, 2025

Joey from Support helped me immensely, prompt service, nothing was too hard, very friendly, can not fault!

Store

CubCove

Using app

About 1 month

Total reviews

1

Average rating

5.0

5 / 5 Share

July 21, 2025

NÃO HAVIA FICADO CLARO PRA MIM QUE O PLANO FREE DAVA DIRETO A SOMENTE 10 PRODUTOS COM 10 AVALIAÇÕES, MAS ENTREI EM CONTATO COM O SUPORTE QUE ME ATENDEU, ME EXPLICOU SUPER BEM E ACABEI ADQUIRINDO O PLANO ESSENCIAL. OBRIGADA!

Using app

19 days

Total reviews

1

Average rating

1.0

Developer Reply

Olá, aqui é a Emily - Gestora de Suporte ao Cliente da LAI. Agradecemos o seu feedback e por ter destacado o problema com o plano gratuito. Lamentamos profundamente o incómodo causado quando o serviço parou inesperadamente sem notificação durante o teste do produto. Já entrámos em contacto diretamente consigo para esclarecer a situação e oferecer assistência para resolver este problema. Por favor, diga-nos se recebeu a nossa mensagem ou se há algo mais que possamos fazer para garantir uma experiência tranquila. Pode responder-nos por e-mail e continuaremos a priorizar a solução para si. Valorizamos muito a sua experiência e agradecemos a oportunidade de corrigir isto. Atenciosamente, Emily

5 / 5 Share

July 10, 2025

Emily was the one that helped me like a godess! This is the best review app out there!

Using app

About 1 month

Total reviews

4

Average rating

5.0

5 / 5 Share

July 9, 2025

An amazing app! Super easy to use!

Store

Florich

Using app

About 2 hours

Total reviews

2

Average rating

5.0

5 / 5 Share

July 8, 2025

Excellent support team! They were quick to respond, knowledgeable, and resolved my issue efficiently. Very friendly and professional throughout. Highly recommend their service—especially Emily!

Store

Arconiz

Using app

Over 1 year

Total reviews

8

Average rating

5.0

5 / 5 Share

July 8, 2025

Very good customer support tbh

Store

Furrve

Using app

9 days

Total reviews

2

Average rating

5.0

5 / 5 Share

July 7, 2025

This is by far the best reviews app on Shopify! The team is extremely professional and truly helpful. Their customer service is outstanding — especially Miss Emily, she’s simply amazing. She will help you with absolutely everything you need. Huge thanks to her! I highly recommend this app. Definitely 5 out of 5

Using app

About 8 hours

Total reviews

1

Average rating

5.0

5 / 5 Share

June 27, 2025

An amazing app! It costs less than $7 per month, yet it works incredibly well. What I love most about LAI is their super enthusiastic support team — they’ve helped me a lot and made things so much easier for a beginner like me. I used to pay over $40 a month for apps like AutoDS, only to get generic canned replies with no real support — just a waste of money. But LAI is truly a gem. If I have the chance in the future, I’d love to use their entire ecosystem, because I believe their team has what it takes to deliver great results for their users.

Store

MOONISE

Using app

7 months

Total reviews

1

Average rating

5.0

5 / 5 Share

June 26, 2025

Love this application it is very easy to use. Jesse really helped me out to get the hang of the app more. Everything runs so smoothly and easy to set up!!

Using app

About 3 hours

Total reviews

1

Average rating

5.0

5 / 5 Share

June 25, 2025

Excellent customer service. The team answers very quickly and helps me solve any issues I have. Thank you LAI team!

Store

Volosso

Using app

5 months

Total reviews

4

Average rating

5.0

5 / 5 Share

June 24, 2025

The LAI Reviews app has been great. I did have some trouble configuring the reviews to my products page, so I reached out to LAI Support and had Jillian help me and worked out what I had/hadn't done and fixed it all for me. I really didn't understand the mistake I made or how to fix it and Jillian got it all sorted for me. Couldn't be more thankful :)

Using app

3 months

Total reviews

1

Average rating

5.0

5 / 5 Share

June 23, 2025

Responsive and helpful team

Using app

About 1 month

Total reviews

1

Average rating

5.0

5 / 5 Share

June 20, 2025

Alena was so helpful. I had some trouble and she did what i wanted from the backend. Very kind and patience too. Great experience with Alena. Thank you :D

Using app

10 months

Total reviews

4

Average rating

4.3

5 / 5 Share

June 18, 2025

I love that this app! I had some problems with the photos uploading to our store, but there support was quick to help me get it figured out. I initially chose this one because it was user friendly and easy to use for our customers, I love that it doesn't have to be complicated for the end user! It blends well with our stores theme. GREAT App that works seamlessly with our shopify store.

Using app

11 months

Total reviews

2

Average rating

5.0

5 / 5 Share

June 14, 2025

This app really helped me get started with my homepage. The setup was smooth, and everything worked as expected. I'm very happy with the overall service. What stood out the most was the support – especially Doris. Whenever I had a question or needed help, she responded super quickly and was incredibly helpful. She even sent screenshots with arrows to guide me through each step. That kind of hands-on support is rare and absolutely appreciated. Top service and a top team – highly recommended!

Using app

Almost 2 years

Total reviews

1

Average rating

5.0

5 / 5 Share

June 14, 2025

LAI Product Review is an essential and fancy app for any Shopify store owner. It’s super easy to use and import. and CS Alena is really kind and fast response you need to try it. They will not make you disappoint you

Using app

About 1 month

Total reviews

3

Average rating

5.0

5 / 5 Share

June 2, 2025

nice app, and nice helpers in thr chat like Alena that help me with all my problems.

Using app

4 months

Total reviews

6

Average rating

4.3