All reviews

Rating Breakdown

  • 5
    97% (446 ratings)
  • 4
    2% (8 ratings)
  • 3
    0% (0 ratings)
  • 2
    0% (1 ratings)
  • 1
    1% (5 ratings)

Reviews with Text

  • 98% (452)
Review RSS Feed Review RSS Feed

5 / 5 Share

June 22, 2025

Excellent App for Boosting Trust and Conversions! LAI Product Review is an essential app for any Shopify store owner. It’s super easy to use, and importing reviews from AliExpress or CSV files is seamless. I love the customizable design — it blends perfectly with my store’s theme. The review widget looks clean and professional, and being able to display photo reviews has definitely helped build trust with my customers. Customer support is also fantastic — quick to respond and always helpful. I’ve noticed a real increase in engagement and conversion rates since adding LAI. Highly recommended for anyone looking to showcase real customer feedback!

Using app

Over 1 year

Total reviews

4

Average rating

5.0

5 / 5 Share

May 14, 2025

Emily is the best!

Using app

2 days

Total reviews

2

Average rating

5.0

5 / 5 Share

May 12, 2025

I needed help and Emily promptly helped me. Quick, easy and efficient. Thank you for that!

Using app

8 months

Total reviews

2

Average rating

5.0

5 / 5 Share

May 12, 2025

Jesse was very very quick with the service and honestly made the whole process easier than normal even though the whole system was down.

Store

Opilin

Using app

5 months

Total reviews

2

Average rating

5.0

5 / 5 Share

May 12, 2025

The team is always very friendly and helpful! Solving the issues right away, thank you so much! Today Alena resolved the issue in a couple of minutes, thank you so much :)

Store

Leveo

Using app

5 months

Total reviews

2

Average rating

5.0

5 / 5 Share

May 12, 2025

Excellent Support and Smooth Experience I had a great experience with their support team. Kim was very helpful, quick to respond, and made sure everything was taken care of. The service exceeded my expectations and made the whole process much easier. Highly recommended!

Using app

2 months

Total reviews

3

Average rating

5.0

5 / 5 Share

May 12, 2025

good.

Using app

7 months

Total reviews

1

Average rating

5.0

5 / 5 Share

May 12, 2025

I just wanted to translate some reviews. Then it stated that there currently is a problem with amazon which was kind of unexpected and annyoing after just paying 15$. BUT then came Emily from the support and not only guided me through the problem BUT also helped me with doin the task of transalting, importing, etc. 11/10 Customer service and shoutout to Emily for being so helpful.

Using app

28 minutes

Total reviews

1

Average rating

5.0

4 / 5 Share

May 9, 2025

Great app to collect reviews. Good customer support

Store

USolve

Using app

Over 2 years

Total reviews

6

Average rating

3.8

5 / 5 Share

May 8, 2025

I had issue placing reviews on my collection page. The team was quick to respond and it was resolved within a short time period. Thanks for the good works you do.

Using app

About 2 months

Total reviews

2

Average rating

5.0

5 / 5 Share

April 27, 2025

Very helpful team, had an issue that was solved immediately by Jesse, app works perfectly on the store, definitely recommend to anyone looking for an app to help with reviews on their store.

Using app

9 months

Total reviews

1

Average rating

5.0

5 / 5 Share

April 19, 2025

My problem was solved very very quickly.

Using app

3 days

Total reviews

1

Average rating

5.0

1 / 5 Share

April 17, 2025

I paid for my subscription for a year, only to find out that I was still registered as a "free plan" due to a technical error or something. In total this joke cost me €55.44, of which I only got $3.98 back.

Using app

About 3 years

Total reviews

1

Average rating

1.0

Developer Reply

Hi there. We’re truly sorry for any inconvenience you’ve experienced, and I’d like to clarify the situation regarding your subscription: Our system records confirm that your Essential plan remains active until April 4, 2025, and there is no discrepancy between the system and the in-app features. As long as your Essential plan is active, all associated features are fully accessible within our app. You lost the access to all features of the Essential plan since April 4, 2025 as you cancelled the app subscription charge. We’ve reached out to you to provide evidence of your subscription history and action of cancellation. We’re looking forward to hearing from you. Emily from LAI support team.

5 / 5 Share

April 16, 2025

This plugin has made a big difference for my store. Setup was quick, the interface is intuitive, and it works flawlessly. Also, customer service is top-notch — they solved my issue within minutes!

Store

COMAN

Using app

9 days

Total reviews

2

Average rating

5.0

5 / 5 Share

April 2, 2025

Product works great and the support is outstanding! Highly recommend LAI

Using app

2 months

Total reviews

1

Average rating

5.0

5 / 5 Share

April 2, 2025

I use to integrate Amazon product reviews to product pages. Easy and they helped customize a small navigation feature quickly on installation - a useful relative link from star rating to review grid. See sample here www.meyespa.com/products/lid-n-lash-plus-wipes-60

Store

mEYEspa

Using app

8 days

Total reviews

9

Average rating

5.0

5 / 5 Share

March 28, 2025

非常棒 工作人员恢复及时,处理问题十分迅速又专业,还帮我们申请了折扣,总之就是太棒了!

Using app

2 days

Total reviews

3

Average rating

5.0

5 / 5 Share

March 27, 2025

been using this app for a while and so far the customer service is helpful

Using app

6 months

Total reviews

3

Average rating

5.0

5 / 5 Share

March 27, 2025

客户服务很好很耐心

Using app

About 20 hours

Total reviews

3

Average rating

5.0

5 / 5 Share

March 25, 2025

欲しい機能は概ね揃っているので助かります。当初他のツールを使っていましたが、乗り換えも難なくできました。 shopify Flowとの連携もできるため、ログインユーザーのアドレスを自動入力にしたり、レビューを書いたユーザーへの特典付与などの施策を実施することもできました。 また、問題が発生した場合でもチャットで質問することで迅速に回答いただけて非常に助かります。

Using app

10 months

Total reviews

2

Average rating

5.0