LAI Product Reviews App
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Rating
4.9
feedback
501
chart
#507
All reviews
Nov. 11, 2024
Highly recommend this app. Customer service is second to none! Live support, super quick and always pleasant to deal with. Alena helped me with my issue today and she was so efficient and so nice :)
Nov. 10, 2024
Amazon reviews import was down for maintenance, reached out for support just to try to understand till when and if they got an ETA but to my surprise support agent Alena made extra effort to assist and handle the imports for me offline so I didn't have to wait for maintenance to be over. amazing works
Nov. 8, 2024
Alena was awesome , quick and understood my questions without much explanations. very very impressed.
Nov. 8, 2024
I could not download reviews today as the Amazon site was down for maintenance, however the lovely ladies at LAI were so helpful. A little earlier in the day I had another issue seeing my reviews in my store and they promptly rectified the issue for me. They went above and beyond to assist me today. Good old fashioned customer service is still alive and well and LAI. I will continue to recommend this company moving forward. Thanks LAI Team - Annie
Nov. 6, 2024
Tienen una Atención inmediata a problemas. Excelente aplicación. Me encantá y recomiendo tanto por su funcionabilidad como por su atención a clientes.
Nov. 6, 2024
The customer service team is great, especially Emily, who provides very timely service. Recommended!
Nov. 5, 2024
I recently switched from Loox Reviews to Lai, and I couldn't be happier with the transition! The support from Lai has been absolutely top-notch—hands down the best I've ever received. A huge shoutout to Emily, who has been so attentive and supportive, and the dev team, especially Anthony, for going above and beyond to create a custom widget just for me! They customized it as a kind gesture, even though I'm not on the plan that typically includes customizations. No questions asked, just genuine support. Lai Reviews has truly set the bar for customer service, and I’m so glad I made the switch!
Oct. 29, 2024
Just upgraded this app and came up with some problems, Anthony helped me with all my problems and solved them. Would recommend this a lot.
Oct. 21, 2024
good app, good customer service, im really happy with this app actually orking really good
Oct. 20, 2024
Super helpful agents! Alena was fantastic - sorted my issues in 2 mins, after spending more than half an hour wandering around the app.
Oct. 16, 2024
Had a wonderful experience with Jesse from their support team. She was very quick to get back to me, friendly and solved my 2 issues at a once. Thanks Jesse for your hard work!
Oct. 10, 2024
I've tried a few review companies: Loox and Judge.me. LAI is by far the best. Alena was helpful in customer service also
Oct. 9, 2024
Helpful support when needing additional help, fast responses and good solutions
Oct. 8, 2024
Awesome solution from beginning to end. Love the ease of use when importing and the display options are top notch. The support is also very quick, any questions I had was quickly answered through the in-app chat bubble.