LangShop AI Language Translate
Translate Shopify Store | Multi Language & Multicurrency App
Rating
4.9
feedback
715
chart
#1,934
All reviews
Rating Breakdown
Review RSS Feed
Nov. 15, 2021
Service rapide et parfait merci ! il y a beaucoup de travail mais tout est réussi, ca ira pour la suite
Hi Hairsteamlyss! Thank you for your review! We are really glad that you see the effect of your store going multilingual. We'll do our best to serve you further and help you with multilanguage and multicurrency. Best regards, Langshop Team.
Nov. 12, 2021
Hab noch keine Fehler oder ähnliches entdeckt. Super App, einfach zu handhaben und für mich eine tolle Möglichkeit meinen Shop zweisprachig online zu erstellen.
Hello Brap Culture Club, We thank you and truly appreciate your review! It's nice to know that you find our app flexible and convenient for use. We'll do our best to keep up and meet all our customers' need in the future. Best wishes, LangShop Team
Nov. 10, 2021
Best app in the store. I found it easy for currency and language selection for the online stores in Shopify
Hello MSK Skin, Many thanks for your warm review. We appreciate your time! Please, don't forget that we are always ready to provide you with assistance regarding every question! ;) Kind regards, LangShop Team
Nov. 9, 2021
Great customer support! *****+ Always try to help and most of the time they will fix the problem right away. Best support I experienced for an app so far.
Dear customer, We're delighted to get such a positive review, thank you for all your kind words! Your review is really inspiring and motivate us and improve step by step to provide the best customer support for each and everyone of our clients. Best regards, LangShop Team
Nov. 8, 2021
Great reactivity and professionalism. I can only recommend this app! The customer support is really helpful!
Using app
6 months
Total reviews
1
Average rating
5.0
Hello Sockr Team, Thank you very much for your heart-warming review! We're more than happy that you've stayed satisfied with our support team service and app in general. We'll do our utmost to keep up with your expectations and become even better in the future. Best wishes, LangShop Team
Nov. 7, 2021
This is a very useful application. Works great with every theme I was working. The translations are very accurate. Well Done!
Hello TeleiakaiXantra, Your kind words and positive review are much appreciated!Thank you! we're happy to know that LangShop works well with your store themes and we'll do your best to provide good service and all the assistance needed in the future. Best regards, LangShop Team
Nov. 6, 2021
great app and works well with mobile app generator shopney, love it. please keep it up, too much characters required
Hello Ecocart, We thank you and truly appreciate your review! It's nice to know that you find our app flexible and convenient for use. We'll do our best to keep up and meet all our customers' need in the future. Best wishes, LangShop Team
Nov. 3, 2021
Very good and fast IT support. One of the best you've ever seen. I swear. Thank you for your services.
Hello! Thank you for your feedback. We'll do our best to provide the most efficient service. Please don't hesitate to contact us again ;) Have a great one.
Nov. 2, 2021
Helpful support and easy to use ! Reply was quick when I had a question and needed help. Good app !
Hello! Thank you for your feedback. We'll do our best to provide the most efficient service. Please don't hesitate to contact us again ;) Have a great one.
Nov. 2, 2021
Easy to use and thumbs up to support team for being supper responsive! it only took few minutes to respond.
Hello! Thank you for your great review! Our support team is always happy to help and I hope the app will bring you joy further. Please don't hesitate to contact us again :) Have a good one.
Nov. 7, 2021
We are very sorry that this is not the update that you expect, but we were very angry about something that happened to us. We ALREADY had this application installed under the STANDARD plan and with the Flow Translation option AVAILABLE. Well, months later, we decided to install this application in another shop to make a migration and now, in the new shop, we NO LONGER HAVE THE FLOW TRANSLATION option AVAILABLE. They force us to upgrade our account. Ridiculous! We have explained to technical support not once but TWICE that we ALREADY HAD that option enabled in our previous account under the STANDARD plan and that, due to the migration, when installing the app again it no longer appears, being under the same STANDARD plan. Sure, they have offered us a 20% discount but... What's the point if that makes them withdraw the functions? We had been with the app for MONTHS in the other shop and, surely, their policies changed and they decided to start charging for something they did NOT charge for before. And I accept that. But what is not acceptable is that a customer who ALREADY HAD THE APP INSTALLED previously with certain conditions, loses all rights because they simply had to migrate the shop. Of course, that is not an intelligent way of building customer loyalty. Good luck!
Hi! Thank you for your feedback. We’re sorry you had a bad experience while using our application. We'll strive to do better. Likewise, we apologize that after the upgrade, our app do not satisfy your expectations anymore. Here is the list with all the features available for each plan https://langshop.io/pricing Hope one day our app would be able to satisfy all your needs! Kind regards, Langshop team
Oct. 22, 2021
Lilia Shirina helped me very quickly. She is very sweet and answers all my questions. It made my experience with the app very positive.
Hello Lackto, Thank you for your review and such appreciation of our support team! We're happy to hear that you're satisfied with our app and will do our best to meet our customers' requirements and provide top service for them in the future. Best regards, LangShop Team
Oct. 16, 2021
Me encanta esta aplicación, la recomiendo encarecidamente. Traduce con gran calidad mucha variedad de idiomas.
Hello! Thank you for your review! We are glad to hear that our app fits your needs and hope that you'll stay with us for a long time :) If any questions about our app occur, our support team is always ready to help. Have a good one.
Oct. 14, 2021
Dayana is so much helpful and sweet!! She helped me find out how to fix the probs and clearly explained everything I need. Thanks so much!!
Oh, thank you very much for such warm words! I was very happy to set up a store for you! Be sure to come back again to us with any question :) Sincerely, Dayana Nezhura
Oct. 7, 2021
I enjoy this app for language translation, is easy to use. Even the free plan is helpful and let you translate easily titles and photo texts.
Hello NOMBRE D'OR, Thank you very much for your kind words, your review is much appreciated! We're doing our best to make our customers happy and improve customers' service. Should you have any questions- feel free to contact our support team. Best regards, LangShop Team
Oct. 5, 2021
Amazing support !! They took the time to help us. We had other translating app but this one is by far the best. Thanks for the help
Hello Pomgo. Your feedback is wonderful, thank you! We are pleased to see that our app and service fits your needs :) Our Support Team is always ready to help if any questions occur. Have a nice week.
Oct. 5, 2021
Great support!!! I chose Langshop APP after trying other APP. Not only good functionality but also great support!!! I highly recommend this!
Hello HAKOMALL. Thank you for a great review! That's a pleasure for us to make our customers happy :) Please don't hesitate to contact us if any assistance is required. Have a great week.
Oct. 6, 2021
That's strange, I did not touch the app for months and now, each time I try to open it, I get the message : "oops, something went wrong". That's unfortunate, this app does a good job but now I can't add any new translations. Can you solve it? 6th October - Thanks to their quick reply, I managed to regain access to the app by allowing all cookies, a big thanks to the team. Quick question though : if I need all cookies to run on my browser to access the app, does our customers have to allow all cookies on their browser as well to access the translations?
I would like to apologize for the issue that you have faced. I have created an internal ticket to your shop in order to discuss the reported case. Our developers have investigated the issue that occurred and figured out that it's related to the browser cookie, not our app. That's why tho fix the issue, please allow all cookies in your browser settings, so the app can work again. Depends on your browser it can be done in different ways. Please find instructions on how to make it happen here https://help.langshop.app/hc/en-us/articles/4407737159570-Cookies-Management . Regarding your question, no, your customers are not affected by this requirement. Also, I'd like to let you know that currently, we are working on the app improvement that will isolate the cookie issue. If you'd like our Support Team will let you know once this feature is implemented. It's really important for us to make the app working well and our customers happy. We are looking forward to hearing from you on the ticket and are always ready to help with any case related to our app.
Nov. 29, 2021
Very useful and easy to use. When needed I got effective professional support. They have an excellent support team.
Using app
About 2 years
Total reviews
2
Average rating
5.0
Hello Bodymune Natural Organic Supplements! Thank you for such a nice review :) Our team is doing its best to improve the app and make our customers happy. Please don't hesitate to contact us if any questions occur. Have a great one.
Oct. 1, 2021
The best app of all categories. Finally, an app that really delivers. I like the overview in the dashboard. Realy easy to see what needs to be fixed. If i had to wish for something, it's that more apps connected as partner apps. So they too can be translated.
Hello! Thank you for the great review! We are glad to hear that our app suits you :) As for translating third-party apps, we've always moved on and I believe that over time the new ones will be added. Meanwhile, the app we are not integrated with can be translated within the Dynamic translation feature (https://help.langshop.app/hc/en-us/articles/360013653779-Dynamic-translation). Please feel free to contact our Support Team if any questions occur. Have a good one.