LangShop AI Language Translate
Translate Shopify Store | Multi Language & Multicurrency App
Rating
4.9
feedback
715
chart
#1,934
All reviews
Rating Breakdown
Dec. 6, 2022
Their support team is great! Helped me fast and easy! Can only say, its worth having this app... Thanks Max for your help
Good evening Saga Copenhagen team, thank you for the review and for your kind words regarding the app and work of our support team! Be sure that we're always happy to help and/or navigate you through the settings and features of our app. Thank you once again, it's highly appreciated. Best regards, LangShop team
Dec. 2, 2022
A great app, Meets my expectations and if I have any questions I will be helped quickly and clearly. Highly recommended.
Hello Mardeza Team, Thank you so much for taking the time to leave your feedback. Our staff always enjoys reading reviews such as the one you left us! It lets us know we are making customers happy and doing something right! Please, let us know if there is anything else you need. Best regards, LangShop team
Nov. 24, 2022
The support is very attentive and follows up promptly and accurately. I highly recommend this company (application) because they are available even on short notice.
Hello! Thank you for such a great review :) We are more than happy to help 24/7 in case any questions occur. Please do not hesitate to contact us again ;) Best regards, Langshop Team.
July 29, 2023
*** UPDATE : They say that their customer service is available 24/7, but since I've left this review, they've removed any chat/support contact button from my account, as revenge. Considering the fact that you cannot do any change without the help of customer service, based on this non-user friendly app, I'm telling you, DO NOT CHOOSE THIS APP. Made one of the biggest wrong decision by choosing this app. Now most of my translations is stuck with this app, and if I were able to read the reviews before, I would have chosen differently. Been using this app for about 6 months. EVERY time we want to update anything, because the software is the opposite of user-friendly, we have to ask customer service, who respond 50% of the time, and when they do, they usually tell you that there's nothing they can do on their end, so you should just figure it out yourself. If you want to bulk edit more than 5 products, you need to use their import/export feature, which takes about 5-7 days to import, and 5-7 days to export. So hopefully you're in no rush, because it will take a decade to get your bulk changes in place. Every time you change something on the main version of the website, you'll have to go directly into your website code, to figure out where it's precisely located in the code of your theme, to then locate it in their app. There's no way to just type a word and they will tell you where the translation is - almost need a degree in computer science to get this working. I've received threat of removing the app if I left a bad review, which I'm doing anyway, since I'm fed up with everything. Also why you won't see a lot of negative reviews - they will remove any of your content if you leave a negative review of their app. Do yourself a favor, and don't choose this app, there's a million other one, and I wish someone would have told me this before I choose this one.
Hello Koop Team. Our team is really sorry to hear about your experience and that you were let down by our app. We sincerely regret that this trouble made you doubt the quality of our application and service in general. We try to do our best to improve our customers' experience! We strive for excellence in customer service, but it’s clear we missed the mark in your case. In case any questions will occur- feel free to contact us in our chat or email Our support service is available 24/7 and always glad to assist Best regards, Langshop Team.
Nov. 12, 2022
I use the free tier and am very happy with it. I mean, one cannot really complain about something that works alright and you don't have to pay for it. That being said, I would like to send a big shoutout to the support team! Super nice, quick and they really solved my problem. Even though I don't pay for it yet. So, yes, pretty cool!
Hello Taverna da Ilsa Team, Thank you so much for sparing a minute and leaving this positive review! We're pleased to hear that you enjoy using our app and are satisfied with our customer support. We hope LangShop will enable you in flourishing your business and attracting new customers! Best regards, LangShop Team
Nov. 10, 2022
客服服務很好,擁有很專業的產品知識,能夠迅速解決我的問題 軟體價格也很合理,需要即時轉換貨幣和語言,我嘗試了不下10種不同的軟體,只有這款最讓我安心,且任何回覆都很即時,滿足我的需求。 客服支持專員---Maxim也非常專業,有禮貌 有你們當我的後盾,我非常榮幸。
Hello there! Thank you very very much for such a great and pleasant review! We really appreciate it. It's really nice to read such feedback from our users. I do hope that you continue using our app and enjoy its functionality. We'll surely continue of doing our best to provide the best service possible. Should any questions appear- you can always contact us in chat or via email. Have a good one! LangShop team
Nov. 3, 2022
Das Team von Langshop ist Tag und Nacht für seine Kunden im Einsatz. Kompetent, schnell, vertrauenswürdig und die Lösung ist am Ende immer 100%
Guten Tag. Vielen Dank für so nette Worte. Wir tun wirklich unser Bestes, um sicherzustellen, dass unsere Kunden mit uns und unserer App zufrieden sind. Haben Sie einen schönen Tag.
Oct. 10, 2022
The best translation app! All is automatic. You have to fix some translation manually, but is not a big problem. If you want better translation, you can pay for better translation systems.
Hello! Thank you for such a high rating of our application! We really appreciate it and would do our best to offer the best service we can. Have a good one!
Oct. 8, 2022
Great app! Tried some other translation apps as well, but none could fit my needs. Very easy translation. When translating the whole store elements at once, it "translates" icons as well and some other things changed, that shouldn't. But the support was very helpful! Now everything works as it should. So for the future it would be great, if they can somehow implement it, that icons are not "translated". But would definetely recommend this app!
Hello Petorra! Thank you for your kind and honest review, we appreciate it :) Regarding the icons translations, the case is related to the theme, which marks the icon tags as translatable ones, that's why they got translated and haven't been displayed correctly. Once the translations are removed the icons are displayed correctly. In case any other questions occur, please feel free to contact our Support Team via the live chat in the app or directly via mail:[email protected] Best regards, Langshop Team
Oct. 12, 2022
If you are looking for a translation app that is on par with actual business this is it. Great support.
Hej! Thank you so much for your trust and for the review of our app and its support service. Such a high rate of the results of our work truly means a lot for us. We will continue to provide the best business experience to our customers. Warm regards, LangShop team
Sept. 26, 2022
Application facile à utiliser et pratique si vous voulez traduire votre boutique par vous même. L'équipe support est très réactive et efficace ! Merci !
Bonjour. Merci pour votre excellent commentaire sur notre application et l'équipe de support! Nous sommes toujours heureux de vous aider! :) Sincères salutations, L'équipe LangShop
Sept. 12, 2022
Ich schreibe selten Bewertungen, aber das ist eine sehr gute App. Es wird einen sehr schnell geholfen & das macht es für jeden der die App benutzt einfach. - I rarely write reviews, but this is a very good app. You get help very quickly & that makes it easy for anyone who uses the app. Great support. 5 stars are well deserved. Ein Klasse Support. 5 Sterne sind Verdient.
Hallo, Feel Your Style team! Vielen Dank für die netten Worte, Ihre Bewertung wird sehr geschätzt! Wir tun unser Bestes, um unseren Kunden ein hohes Maß an Service zu bieten und mit jedem Tag besser zu werden. Thank you so much for such nice words, your review is appreciated a lot! We do our best to provide our customers with the high level of service and be better with every day. Best regards, LangShop Team
Sept. 7, 2022
I have used many translation apps but this is the best yet. Looks slick on the page but best of all the support is spot on. Thank you Max!
Using app
3 months
Total reviews
17
Average rating
5.0
Thank you so much for the high score of our app and for your kind words regarding its support. It means a lot for us! We'll surely continue of doing our best to provide the best service possible. Wishing you all the best. LangShop team
Sept. 7, 2022
a pretty good app and customer support is good too. I recommend this app. If you like to get decent help on your webshop, this is one of those apps to 'must have'
Hello! Thank you for such a great review. Happy to hear that you are satisfied with our app! Always happy to help! Have a good one.
Sept. 1, 2022
Support très réactif ET efficace, repond à tous les problèmes et sais les résoudre. Parfait rien à dire
Merci beaucoup pour votre commentaire chaleureux ! Nous sommes toujours prêts à vous aider pour toutes vos questions ! :) Sincères salutations, L'équipe LangShop
Aug. 30, 2022
very good app, and excellent help. the overall design is what I preferred and there was little bit confused when I removed previous language apps. but the help is excellent to walked me through.
Hello! Thank you very much for you kind words about our app and support. We really appreciate it and would do our best to offer the best service we can. Langshop Team
Aug. 22, 2022
Absolutely great translation app, very approachable and intuitive, allowing "non-professionals" to take the matter into their own hands. Super responsive customer service, which by itself is worth the price.
Hello! Thank you very much for such high review! We really appreciate it and happy that you are satisfied with our app so far! In case if will face any difficulties feel free to contact our support team, we are live 24/7! Have a good one!
Aug. 22, 2022
I added DeepL and it translates very well, but it was long to set up all dynamic field. However, I add very good support from the team.
Hi! Thank you very much for your words! In case if you will have some questions while using our app feel free to contact our support team! We are ready to help! Best regards
Aug. 16, 2022
Ottima app la migliore provata al momento.!!! assistenza al cliente ottima! la consiglio a tutti vale la pena
Hello! Thank you very much for such words! It means alot for us! Our support team is live 24/7 and always ready to answer your questions! Have a good one!
Aug. 15, 2022
This app is another level of experience. I tested and tried so many other apps for translation and currency converters, and they lacked some functionality (like connecting external pro translation engines or sending content to the real translator for proficient native translation OR their currency converters were greatly lagging, and visitors needed to wait 2-3 seconds for showing chosen currency). ALL IS SOLVED with LangShop. One last thing - the support is helpful, responsive, polite, and amazing. Love you guys, this is great work, and after weeks of looking, you made my day. I am now localizing my content with DeepL Pro, which costs a few USD and all from your app - and the result is astonishing. Great Great Great app, recommend it to everyone.
Thank you so much for that words. We really appreciate your feedback with many points mentioned that are extremely pleasant for us. Our entire team is totally ready to continue providing high-quality service to all our clients, to develop Langshop further, and to get better every day! We are glad to know that you are enjoying the app and that it is helping your store. Best wishes, Langshop Team.