LangShop AI Language Translate
Translate Shopify Store | Multi Language & Multicurrency App
Rating
4.9
feedback
715
chart
#1,934
All reviews
Rating Breakdown
Review RSS Feed
Aug. 15, 2022
This app is doing exactly what it promises and the support is outstanding. I can highly recommend it!
Thank you very much for your feedback! It is very important for us that our users remain satisfied with our application and support service! Do not hesitate to contact us with any other question. We'll be glad to assist!
Aug. 8, 2022
Superbe application ! Simple et efficace à utiliser, le service client est très fonctionel. Merci à Égor pour sa précieuse aide
Hello! Happy to hear that you are satisfied with our app! Feel free to contact our support team if you face any issues! Best regards, Langshop Team.
Aug. 3, 2022
Very little support. The translations to spanish were poor and we had too many edits that it wasn't worthwhile. Moreoever, once we deleted the app, it screwed up checkout of many of our products. They were unable to provide a full uninstall and told us to hire a web developer to fix their broken app. I was shocked this app is still on shopify app store.
Hi bighammerwines.com team ! We are very sorry that you have bad experience while using our application. Please note that our app offers different ways to translate the content, but not only the machine translation, like DeepL and Google PRO integration, and an opportunity to order the translation from the Agency Translation. Also, we already figured out with you and Shopify support, that it was not our app which screwed up the checkout page. From our side, we've provided you with the guide how to fully remove our app from the store. Once again, please accept our sincerely apologies for all the inconveniences you have faced with. We hope you could get back to us via email, and we can come to an agreement on this matter. Best wishes, Langshop team
Aug. 1, 2022
The App works great, though i did have some trouble for setting it up at first. Within minutes their great support team helped me out and everything ran smoothly. So i would recommend their service
Hello! Thank you for your great review :) Our Team will do our best to make the uboarding process even better. Should you have any question about our app please feel free to contact our support Team any time. Best regards, Langshop Team.
July 25, 2022
Great support, help me a lot with some technical stuff and explanations about how to translate some parts in my store, really recommended!!
Hello! Thank you very much for such amazing words! It means alot for us and helps us to improve our app! Our support is live 24/7 and always ready to help you and answer your questions! Best regards, Langshop Team.
July 22, 2022
Excellent customer support experience. Friendly, efficient and, most importantly, they really know their product!
Hello! Thank you for your kind words. We really appreciate it :) In case any other questions occur, please fell free to contact our Support Team again. Best regards, Langshop Team.
July 19, 2022
thanks l lot, Lilia! solved many problems and very patient all the time!! I wouldn't say this app is the best, but the quick and patient answers make me just glad!!
Hello! Thank you for your review :) Our Team will do our best to improve the app, so you could say that the app suits you. Should any questions occur, please feel free to contact our Support Team again ;) Best regards, Langshop Team.
July 18, 2022
so far so good, the technical team is really helpful! The app is complete with different options for translation and going fast. The translation need to be checked before publication.
Dear Tea Repertoire Thank you very much for the review! We happy to hear that you are enjoying our app and it fits all your needs! Our support team is always here if you need some help! Best regards!
July 18, 2022
Erste Testphase war gut. Der Support ist super schnell und gibt sich Mühe! Ich werde die App nun weiter einstellen und testen um zu sehen wo die Grenzen sind.
Hello! I hope that our app would show itselves to be great for you ;) Any way our Support Team are always ready to help. Please feel free to contact us whenever any questions occur. Best regards, Langshop app.
July 18, 2022
This is a great app if you want to explore new markets and countries. The possibilities are endless and their customer support is on point, 24/7.
Hello! Thank you for you honest feedback. I hope the app brings you joy :) Best regards, Langshop Team.
July 16, 2022
Assistenza immediata ed impeccabile. Mi hanno assistito praticamente per ore, di sabato. Si è in ottime mani.
Hello! Thank you for your great review! We are glad to assist 24/7 :) Please feel free to contact us again in case any questions occur. Best regards, Langshop Team
July 12, 2022
Doesn't translate right. Too expensive. Had to translate most of the words by myself. If you want a professional translation you have to pay more. The app could be a little more cheaper.
Hi OVERcoat, Thank you for the the review and sharing your opinion with us! We would like to provide you with LangShop pricing to look through all the available plans and their functionality. You can compare them and decide which plan suits you well. Here is the link to it: https://langshop.io/pricing You have also mentioned that you are not satisfied with translations. By default we have an integration with the set of basic free drivers which for some cases may be not the most accurate. We cannot manage directly these translations since it is only integration and all the process are on the side of this or that driver. That is why we suggest more efficient translation methods as PRO drivers such as Google and DeepL. Most of the customers are satisfied with them and it really helps to make the translations better and it really worth it. Each feedback is very crucial for us and such rates hurt us. Our app works according to each plan's features, but we always ready to help if some issues occur and also ready to explain why it works the way it works. Waiting for your reply. Thank you!
July 5, 2022
I like the free version, as I am bilingual, it's perfect for a DIY and if you are not bilingual, they have a paid version where you can have it done for you.
Hello FREYA, Thanks a lot for sparing a minute to leave such positive feedback! We're truly happy to hear that you're satisfied with our app and find it useful for your store. We do hope that this good impression will stay with you throughout your LangShop experience. Best regards, LangShop team
June 29, 2022
This software is quite expensive but the service is poor. most cases no working well and answers always like machine, you have to spend a lot time to learn and ask and wait by yourself.
Hi Daytrends store admin, Thanks for sharing your feedback! It's really sad to know that you had a negative experience with our application and service. We apologize that our service did not satisfy your expectations. Your feedback helps us do better. Please feel free to reach out to [email protected] or LiveChat with any further comments, concerns, or suggestions you wish to share. We would love to make things right if you give us a chance. Kind regards, Langshop team
June 27, 2022
I used this app and it did not work! Nothing was translated and I was on it for a week. I don't recommend this app
Hello My Sex Toy Hub store admin ! We are very sorry that you have faced with bad user experience while using our application. It could be so that you have everything translated in Langshop, but for example the languages were not connected in the Market section, and that is why the translations were not visible on the website. We really want to get to the bottom of the problem, please give us a chance :) We have sent you several messages already and looking forward to your reply. All the best, Langshop team
June 21, 2022
After using and preparing to save the submitted data keeps redirecting causing the shopify backend to crash. It is said to be a shopify server problem, I have changed the comment
Hey there! Thanks for sharing your feedback. We really appreciate you taking time to leave it. As said during our communication, it was an issue on Shopify end. Hope you are enjoying LangShop now. Thanks for being with us! Your friends at LangShop
June 18, 2022
molto bella la grafica e linterfaccia e molto carina deve ed e sicuramnet utile a quello a cui io vado in
Ciao Rebirth Store94 ! Grazie per il suo bel feedback! Siamo lieti che siate soddisfatti e che abbiate avuto un'esperienza positiva con Langshop. Faremo del nostro meglio per continuare a soddisfare le esigenze dei nostri clienti in futuro. Cordiali saluti, Langshop app
June 15, 2022
They offer great support. They have helped me with choosing a plan. Very helpful and quick. Their app is amazing since I have a lot of third-party apps.
Hi! Thank you very much for such good words! Our team is always here if you need some help. Best regards
June 9, 2022
I had an issue at first but the team asked me what was wrong and fixed it in a short time. Very pro, very efficient ! Thanks
Hello there! Thank you very much for your kind words, your review is much appreciated! We're doing our best to make our customers happy and improve customers' service. Should you have any questions- feel free to contact our support team. Best regards, LangShop team
June 9, 2022
Auto Translate makes my site stupid, this app might be cool for general stores with little porduct variants , but for stupid for specialized industries
Hi! So sorry you haven't taken a moment to shoot us a message. We have several options for translations starting from default drivers and going up to Pro translations and even agency translation services. Our app is a one-stop-shop for all translations your store might need. Just give us a ping if you feel the translations are not perfect. Hope to win you back sometime near :-) Thanks again!