LangShop AI Language Translate
Translate Shopify Store | Multi Language & Multicurrency App
Rating
4.9
feedback
715
chart
#1,934
All reviews
Rating Breakdown
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June 6, 2022
サポートがよく、時差もなく返信をくれるのですぐに問題を解決することができます。 解決できるまで粘り強く対応してくれるので安心です。 ちょっと変わった翻訳が出ることもありますが、手動でも変えられますしそこまで困らないかと。 ７割自動、３割手動くらいのイメージで使えています。 ”こうできたらいいな”ということはとりあえずサービスに聞いてみれば必ず答えをもらえるので、サポートが早く親切なのがありがたいです。
Music to our ears! Thank you for the great feedback. Much appreciated. As always, we're here 24/7 when you need us!
June 5, 2022
いつもエラーが起きます。 １ヶ月して改善しないようでしたらお金を払うのをやめようと思います。 問題が起きて質問をするコーナーでも解決策のある返信をもらえず、簡単にリフレッシュしろという返答のみでした。 本当に使いづらいですし、このままエラーが起こり続けるようでしたら、使用を停止します。
Hey! Just noticed you forgot to update your review after the issue had been resolved :) Thanks for your cooperation and help!
June 3, 2022
Excellent application and very reactive support! It covers all needed functionalities. I highly recommend it!
Hello! We really appreciate your feedback, thank you! In case any questions about our app occur, please feel free to contact our Support Team via live chat or mail. Langshop Team
June 2, 2022
Quick and easy setup, good app ---------------------------------------------------------------------
Hello! Thank you for your nice feedback :) We really appreciate your opinion and will do our best to keep high level of service. Langshop Team.
May 31, 2022
The application works great. The support team is helpful and available anytime according to our convenience
Salut! Thank you very much for such a high rate of our app and the support team work. It's our pleasure to hear that you've stayed satisfied with it as we always try to do our best in case of providing our customers the best service possible. King regards, LangShop Team
May 26, 2022
Amazing app and excellent customer service! They are quick and will help you with any situations very quickly!
Hello! Thank you for such a great feedback, you've made our day :) Should any questions about our app occur, please feel free to contact our Support Team again. Good luck and have a great week! Langshop Team
May 23, 2022
I ragazzi dell'assistenza hanno sempre trovato il modo di aiutarmi e di mostrami come meglio usare la loro app, sono sempre disponibili. grazie
Ciao, Grazie mille per il tuo feedback! Siamo davvero lieti che ti piaccia la nostra applicazione e il nostro servizio. Se hai bisogno di assistenza, faccelo sapere. Siamo sempre qui per te 24 ore su 24 :) Ti auguro il meglio, Squadra Langshop
May 24, 2022
Ive had trouble with Shopify as a CMS system as a whole - cause of theyre restrictive areas. But, Langshop does it all what Shopify can offer, and their faults/featured are limited by Shopify and not the app. Features I miss - Direct checkout also translated from "buy now" button on Dawn - as I understand this "code" is restricted by Shopify. - If you change your primary domain, between languages, the translate doesnt follow - so the "theme" download doesnt work properly after that. - Would like a full "automate translate", that just targets new text and not the whole page. (If the page is already translated professionaly).
Hello! Our entire Team is really grateful to you for your review. We appreciate your cooperation and will do our best to provide you high-quality app and service. Best wishes, Langshop Team.
May 14, 2022
英語のみで始めたサイトを別の言語に対応させるために使用しました。管理画面、プロ翻訳、CSVによるインポートそれぞれで翻訳が直感的にスムーズに進む仕組みが整っている。サポートも素早く丁寧で助かりました。なぜかエクセルで作成したcsvがうまくインポートできず、テンプレートなどがあれば助かりました。一番うれしいのはスプレッドシートのリンクを入力し、スプレッドシート上でリアルタイムに更新できると良いです。
Hello! Thank you for your feedback it's very important for us for further development! We'll do our best to provide the most efficient service. Please don't hesitate to contact us again ;) Have a good one!
May 10, 2022
I had some troubles when launching my new site. I was pleasantly surprised by the support that was provided. Great service!
Hello confidenceforall, Thank you for leaving such a positive review! We're glad to hear that you've found the required help from our customer support. I do hope that you continue using our app and enjoy its functionality. Should any questions appear- you can always contact us in chat or via email. Best regards, LangShop Team
May 4, 2022
Maxim, he's one of the best and patient support I've met at shopify. He answered all the questions in a short amount of time. I love this excellent app, but thanks to him I like this app more.
Hi! Thank you so much for your review and for the highest score! We're very happy that our app matched your needs and also that you've found a timely help right when it was needed. Best wishes, LangShop app
April 28, 2022
Always there to help. I've asked for help several times and they are always available and with qualified support members that actually fix the problems.. Definitely recommend it.
Hi! Thank you so much for you review and for your trust in us and our product. We're very happy of such a high score of our work. If you will ever have any questions or issues again you can always get us in touch. Best wishes, LangShop app
April 28, 2022
works like a charm. I've been using it on several shops and it absolutely does the job ! Export is a bit messy, but still better than native one. I've never gave currency a try tho !
April 26, 2022
J'utilise cette appli sur ma boutique et c'est vraiment topissime, étant débutante j'ai contacté une fois le support via le chat et en un temps record ils m'ont débloqué sur des situations, ils sont très à l'écoute
Salut! Merci beaucoup pour ces mots! Cela signifie beaucoup pour nous! Nous sommes toujours là si vous avez besoin d'aide! Meilleures salutations LangShop app
April 26, 2022
easy to install, the translation is much better than other apps, they use deepl translation...and they even translate the checkout. The prices are really decent for the services they provide.
Hi! We are really happy to hear that you are satisfied with our app and it fits all of your needs! Feel free to contact us if you will have any questions! Best regards Langshop app
April 25, 2022
What I like more of this app is first and foremost the outstanding support level provided always timely by the company representatives beyond the app. They have always been very good at explaining how to get the most out of the app and very helpful even in coding our theme to make sure the language selector was placed where we wanted.
Hello AlemaProShop, Thank you so much for your feedback and such a kind review! We truly appreciate your evaluation and are glad to hear that you find our customer service helpful and customer-friendly! From our side, we keep on providing the top service for our merchants and hope that by using LangShop your store will be even more profitable and gather customers from all over the world! Best regards, LangShop Team
April 23, 2022
We use the free version for bilingual localisation. It works as advertised. Can only recommend the app.
Hello! Thank you for your feedback it's very important for us! We'll do our best to provide the most efficient service. Please don't hesitate to contact us again ;) Have a good one!
April 21, 2022
a great support helps in every situation very nice and very persistent and also to solve my problem.
Hi Superbilligershop, Thank you very much for the appreciation of our support level! We are always trying our best to help our customers quickly and efficiently. Please note that we are here 24/7 for you if you need our assistance :) All the best, Langshop app
April 16, 2022
Super App und der Support reagiert extrem schnell und löst jedes Problem! Preis ist im Vergleich zu anderen absolut fair.
Vielen Dank für Ihr Feedback! Es ist uns sehr wichtig, dass unsere Benutzer mit unserem Anwendungs- und Support-Service zufrieden sind. Wir wissen es wirklich zu schätzen, dass Sie uns bei der Entwicklung unserer App helfen! Bitte zögern Sie nicht, uns erneut zu kontaktieren, wenn Fragen zu unserer App auftreten. Mit freundlichen Grüßen, Langshop-Team.
May 8, 2022
Review updated: After leaving a bad review on the service, I was quickly contacted by the customer service to solve the problem that was reported.
Hello! We're sorry to hear that you've faced such situation. We've already issued the refund for this charge that you received, since all the charges proceeded on the Shopify billing side, but not directly on your LangShop side. This is a very unfortunate misunderstanding for which we apologize and for the inconvenience connected with it. Would you be so kind to reconsider or remove the review you've left. We really appreciate our customers and every feedback left is really important to us. Best regards, Langshop Team