All reviews

Rating Breakdown

  • 5
    91% (417 ratings)
  • 4
    3% (15 ratings)
  • 3
    1% (5 ratings)
  • 2
    0% (2 ratings)
  • 1
    4% (19 ratings)

Reviews with Text

  • 96% (438)
Review RSS Feed Review RSS Feed

1 / 5 Share

July 24, 2025

Unfortunately I had to change my 5 stars rating to one, because for the last week the app is completely useless as it will not translate more that a few products at a time and in just one language when using Open AI. The development team repeatedly and falsely claimed to have found a fix. The issue persists and now I am in search of a suitable replacement app. After several years of using Langshop I am very sorry to say that I am deeply disappointed by their handling of this issue.

Using app

Over 2 years

Total reviews

20

Average rating

4.4

Developer Reply

Hello! Thank you very much for such words! It means a lot for us and helps us to improve our app! We hope that you will get only positive emotions from using our application. Best regards, LangShop team

5 / 5 Share

Feb. 23, 2023

Consigliato per il supporto e per le possibilità di personalizzazione. Si può tradurre grande parte del sito e creare anche un glossario

Using app

9 months

Total reviews

1

Average rating

5.0

Developer Reply

Caro Commo Toi, La tua recensione ha reso la nostra giornata! Abbiamo trasmesso i tuoi commenti al nostro team in modo che anche loro possano godere delle buone vibrazioni. Commenti come i tuoi danno valore al nostro lavoro. Ci piace che ti piaccia usare LangShop e abbiamo trovato la funzione glossry così utile. Grazie per averci scelto e non vediamo l'ora di aiutarti di nuovo!

5 / 5 Share

Feb. 13, 2023

Great and high quality application_____________________________ Very professional support Thank you !

Using app

About 1 year

Total reviews

3

Average rating

5.0

Developer Reply

Hi there! Thank you very much for such positive feedback! We're glad to hear that you find our app useful for your store and your clients. We'll keep on providing the best service and do our best to improve every day! Best regards, LangShop team

5 / 5 Share

July 27, 2023

20230728 - They have improved the speed of the translation extremly. Also implemented new features which are very good. For example if you are using dynamic text and you have to update your theme it is stll copied to the new theme. Also other new features. They will get now from my side 10 stars!!!!!!! I am a German and has high demands. I am very happy since few months. They worked hard to improve the app. I had a lot of complains in the past. Everything has been fixed in a high level. Now they will earn 10 stars from my side (in the past they got only 1 star temporarly because of several problems). The support will earn also 10 stars from my side. For other apps you have to wait days for a response. They will react in few minutes. 20230228 - They did a great update regarding metafields - This topic is also fixed now. 20230216 - They have changed the behavoir of the statistics within few days. This topic is fixed now. In the summary the app to recommend because of the the features which the app supports. Also the translations of dynamic text parts which are not part of the theme. Best Norbert

Using app

Over 1 year

Total reviews

18

Average rating

4.8

Developer Reply

Hello AutAll & Victoria's Laden Team, Thank you for your honest and up-to-date review. We are working hard on the issue resolutions and doing our best to keep the service on the high level. All our team highly appreciate you being our customer and will try to make your journey with our app as joyful as possible. Please, don’t hesitate to get in touch with our customer service team at any time, and they will be happy to help you out.  Best regards, LangShop team

5 / 5 Share

Feb. 1, 2023

We use this app on both of our stores and we dont have any problems at all. We tried every other app in the app store but we was really disappointed. But now we are Happy with our Choice. The customer support is really fast and they try everything to please you :) I Recommend this App for everyone who is looking to sell online in multiple languages. Elektrohub Team

Store

Shop4EV

Using app

About 3 hours

Total reviews

4

Average rating

5.0

Developer Reply

Hello Elektrohub Team , We're truly grateful that you took the time to share your feedback with us! Out team will be happy to hear that their hard work has paid off. If there's anything we can do to assist you further- let us know! Best regards, LangShop team

5 / 5 Share

Feb. 1, 2023

The support team of this app continues to surprise us how fast they reply and resolve all issues. Impressed and not switching to other app anytime soon.

Using app

Over 4 years

Total reviews

4

Average rating

5.0

Developer Reply

Good day Ette Tete Team, Thank you for this positive review! We work hard to meet expectations like yours, and we’re happy to hear we hit the mark for you. We're always there for you should any help is required. Kindest regards, LangShop Team

5 / 5 Share

Jan. 4, 2023

Great app, it does exactly what it says it does, Support however is top notch - Vitalina in particular, i honestly did circles on her nerves yet she solved my issues and was polite and kind all the way!

Using app

1 day

Total reviews

8

Average rating

5.0

Developer Reply

Hello! Thank you for such a great review. Happy to hear that you are satisfied with our app and support team! Always happy to help! Have a good one.

5 / 5 Share

Dec. 10, 2022

A big thank you to Max and Iegor for their Big Help and Availability. I got a Prompt reply to my request and rapid resolve. Thank you again. EXCELLENT service, a FIVE Stars.

Store

SAZZU

Using app

About 5 years

Total reviews

3

Average rating

4.7

Developer Reply

Hi! Thank you very much for such good words! Our team is always here if you need some help and ready to provide you with the best experience! Best regards LangShop team

5 / 5 Share

Nov. 24, 2022

The support is very attentive and follows up promptly and accurately. I highly recommend this company (application) because they are available even on short notice.

Using app

8 months

Total reviews

1

Average rating

5.0

Developer Reply

Hello! Thank you for such a great review :) We are more than happy to help 24/7 in case any questions occur. Please do not hesitate to contact us again ;) Best regards, Langshop Team.

1 / 5 Share

July 29, 2023

*** UPDATE : They say that their customer service is available 24/7, but since I've left this review, they've removed any chat/support contact button from my account, as revenge. Considering the fact that you cannot do any change without the help of customer service, based on this non-user friendly app, I'm telling you, DO NOT CHOOSE THIS APP. Made one of the biggest wrong decision by choosing this app. Now most of my translations is stuck with this app, and if I were able to read the reviews before, I would have chosen differently. Been using this app for about 6 months. EVERY time we want to update anything, because the software is the opposite of user-friendly, we have to ask customer service, who respond 50% of the time, and when they do, they usually tell you that there's nothing they can do on their end, so you should just figure it out yourself. If you want to bulk edit more than 5 products, you need to use their import/export feature, which takes about 5-7 days to import, and 5-7 days to export. So hopefully you're in no rush, because it will take a decade to get your bulk changes in place. Every time you change something on the main version of the website, you'll have to go directly into your website code, to figure out where it's precisely located in the code of your theme, to then locate it in their app. There's no way to just type a word and they will tell you where the translation is - almost need a degree in computer science to get this working. I've received threat of removing the app if I left a bad review, which I'm doing anyway, since I'm fed up with everything. Also why you won't see a lot of negative reviews - they will remove any of your content if you leave a negative review of their app. Do yourself a favor, and don't choose this app, there's a million other one, and I wish someone would have told me this before I choose this one.

Store

Koop

Using app

About 1 year

Total reviews

13

Average rating

1.6

Developer Reply

Hello Koop Team. Our team is really sorry to hear about your experience and that you were let down by our app. We sincerely regret that this trouble made you doubt the quality of our application and service in general. We try to do our best to improve our customers' experience! We strive for excellence in customer service, but it’s clear we missed the mark in your case. In case any questions will occur- feel free to contact us in our chat or email Our support service is available 24/7 and always glad to assist Best regards, Langshop Team.

5 / 5 Share

Nov. 12, 2022

I use the free tier and am very happy with it. I mean, one cannot really complain about something that works alright and you don't have to pay for it. That being said, I would like to send a big shoutout to the support team! Super nice, quick and they really solved my problem. Even though I don't pay for it yet. So, yes, pretty cool!

Using app

3 months

Total reviews

3

Average rating

5.0

Developer Reply

Hello Taverna da Ilsa Team, Thank you so much for sparing a minute and leaving this positive review! We're pleased to hear that you enjoy using our app and are satisfied with our customer support. We hope LangShop will enable you in flourishing your business and attracting new customers! Best regards, LangShop Team

5 / 5 Share

Nov. 3, 2022

Das Team von Langshop ist Tag und Nacht für seine Kunden im Einsatz. Kompetent, schnell, vertrauenswürdig und die Lösung ist am Ende immer 100%

Store

DIMACCI

Using app

Almost 2 years

Total reviews

2

Average rating

5.0

Developer Reply

Guten Tag. Vielen Dank für so nette Worte. Wir tun wirklich unser Bestes, um sicherzustellen, dass unsere Kunden mit uns und unserer App zufrieden sind. Haben Sie einen schönen Tag.

5 / 5 Share

Oct. 10, 2022

The best translation app! All is automatic. You have to fix some translation manually, but is not a big problem. If you want better translation, you can pay for better translation systems.

Using app

6 days

Total reviews

5

Average rating

5.0

Developer Reply

Hello! Thank you for such a high rating of our application! We really appreciate it and would do our best to offer the best service we can. Have a good one!

5 / 5 Share

Nov. 5, 2024

If you are looking for a translation app that is on par with actual business this is it. Great support.

Using app

About 2 years

Total reviews

3

Average rating

5.0

Developer Reply

Hej! Thank you so much for your trust and for the review of our app and its support service. Such a high rate of the results of our work truly means a lot for us. We will continue to provide the best business experience to our customers. Warm regards, LangShop team

5 / 5 Share

Sept. 7, 2022

I have used many translation apps but this is the best yet. Looks slick on the page but best of all the support is spot on. Thank you Max!

Using app

15 days

Total reviews

22

Average rating

5.0

Developer Reply

Thank you so much for the high score of our app and for your kind words regarding its support. It means a lot for us! We'll surely continue of doing our best to provide the best service possible. Wishing you all the best. LangShop team

5 / 5 Share

Sept. 7, 2022

a pretty good app and customer support is good too. I recommend this app. If you like to get decent help on your webshop, this is one of those apps to 'must have'

Using app

10 months

Total reviews

4

Average rating

4.8

Developer Reply

Hello! Thank you for such a great review. Happy to hear that you are satisfied with our app! Always happy to help! Have a good one.

4 / 5 Share

Aug. 22, 2022

I added DeepL and it translates very well, but it was long to set up all dynamic field. However, I add very good support from the team.

Store

FERREOL

Using app

About 5 hours

Total reviews

2

Average rating

4.5

Developer Reply

Hi! Thank you very much for your words! In case if you will have some questions while using our app feel free to contact our support team! We are ready to help! Best regards

5 / 5 Share

Aug. 16, 2022

Ottima app la migliore provata al momento.!!! assistenza al cliente ottima! la consiglio a tutti vale la pena

Store

spaudio

Using app

About 4 hours

Total reviews

2

Average rating

5.0

Developer Reply

Hello! Thank you very much for such words! It means alot for us! Our support team is live 24/7 and always ready to answer your questions! Have a good one!

5 / 5 Share

Sept. 27, 2024

I use the free version of this app and I am very happy with its performance and meeting my needs. I had a problem that was caused with my own coding and as soon as I reported it, I received great help in solving the issue. I really appreciate their customer support.

Using app

Almost 3 years

Total reviews

2

Average rating

5.0

Developer Reply

Hello! Thank you for your review! We are glad to hear that our app fits your needs and hope that you'll stay with us for a long time :) If any questions about our app occur, our support team is always ready to help. Have a good one.

5 / 5 Share

Aug. 15, 2022

This app is doing exactly what it promises and the support is outstanding. I can highly recommend it!

Using app

2 months

Total reviews

10

Average rating

5.0

Developer Reply

Thank you very much for your feedback! It is very important for us that our users remain satisfied with our application and support service! Do not hesitate to contact us with any other question. We'll be glad to assist!