LangShop AI Language Translate
Translate Shopify Store | Multi Language & Multicurrency App
Rating
4.6
feedback
450
chart
#2,412
All reviews
Review RSS Feed
Nov. 5, 2024
If you are looking for a translation app that is on par with actual business this is it. Great support.
Hej! Thank you so much for your trust and for the review of our app and its support service. Such a high rate of the results of our work truly means a lot for us. We will continue to provide the best business experience to our customers. Warm regards, LangShop team
Sept. 7, 2022
I have used many translation apps but this is the best yet. Looks slick on the page but best of all the support is spot on. Thank you Max!
Using app
15 days
Total reviews
20
Average rating
5.0
Thank you so much for the high score of our app and for your kind words regarding its support. It means a lot for us! We'll surely continue of doing our best to provide the best service possible. Wishing you all the best. LangShop team
Sept. 7, 2022
a pretty good app and customer support is good too. I recommend this app. If you like to get decent help on your webshop, this is one of those apps to 'must have'
Hello! Thank you for such a great review. Happy to hear that you are satisfied with our app! Always happy to help! Have a good one.
Aug. 22, 2022
I added DeepL and it translates very well, but it was long to set up all dynamic field. However, I add very good support from the team.
Hi! Thank you very much for your words! In case if you will have some questions while using our app feel free to contact our support team! We are ready to help! Best regards
Aug. 16, 2022
Ottima app la migliore provata al momento.!!! assistenza al cliente ottima! la consiglio a tutti vale la pena
Hello! Thank you very much for such words! It means alot for us! Our support team is live 24/7 and always ready to answer your questions! Have a good one!
Sept. 27, 2024
I use the free version of this app and I am very happy with its performance and meeting my needs. I had a problem that was caused with my own coding and as soon as I reported it, I received great help in solving the issue. I really appreciate their customer support.
Hello! Thank you for your review! We are glad to hear that our app fits your needs and hope that you'll stay with us for a long time :) If any questions about our app occur, our support team is always ready to help. Have a good one.
Aug. 15, 2022
This app is doing exactly what it promises and the support is outstanding. I can highly recommend it!
Thank you very much for your feedback! It is very important for us that our users remain satisfied with our application and support service! Do not hesitate to contact us with any other question. We'll be glad to assist!
Aug. 3, 2022
Very little support. The translations to spanish were poor and we had too many edits that it wasn't worthwhile. Moreoever, once we deleted the app, it screwed up checkout of many of our products. They were unable to provide a full uninstall and told us to hire a web developer to fix their broken app. I was shocked this app is still on shopify app store.
Hi bighammerwines.com team ! We are very sorry that you have bad experience while using our application. Please note that our app offers different ways to translate the content, but not only the machine translation, like DeepL and Google PRO integration, and an opportunity to order the translation from the Agency Translation. Also, we already figured out with you and Shopify support, that it was not our app which screwed up the checkout page. From our side, we've provided you with the guide how to fully remove our app from the store. Once again, please accept our sincerely apologies for all the inconveniences you have faced with. We hope you could get back to us via email, and we can come to an agreement on this matter. Best wishes, Langshop team
July 22, 2022
Excellent customer support experience. Friendly, efficient and, most importantly, they really know their product!
Hello! Thank you for your kind words. We really appreciate it :) In case any other questions occur, please fell free to contact our Support Team again. Best regards, Langshop Team.
July 18, 2022
so far so good, the technical team is really helpful! The app is complete with different options for translation and going fast. The translation need to be checked before publication.
Dear Tea Repertoire Thank you very much for the review! We happy to hear that you are enjoying our app and it fits all your needs! Our support team is always here if you need some help! Best regards!
July 18, 2022
Erste Testphase war gut. Der Support ist super schnell und gibt sich Mühe! Ich werde die App nun weiter einstellen und testen um zu sehen wo die Grenzen sind.
Hello! I hope that our app would show itselves to be great for you ;) Any way our Support Team are always ready to help. Please feel free to contact us whenever any questions occur. Best regards, Langshop app.
July 16, 2022
Assistenza immediata ed impeccabile. Mi hanno assistito praticamente per ore, di sabato. Si è in ottime mani.
Hello! Thank you for your great review! We are glad to assist 24/7 :) Please feel free to contact us again in case any questions occur. Best regards, Langshop Team
July 12, 2022
Doesn't translate right. Too expensive. Had to translate most of the words by myself. If you want a professional translation you have to pay more. The app could be a little more cheaper.
Hi OVERcoat, Thank you for the the review and sharing your opinion with us! We would like to provide you with LangShop pricing to look through all the available plans and their functionality. You can compare them and decide which plan suits you well. Here is the link to it: https://langshop.io/pricing You have also mentioned that you are not satisfied with translations. By default we have an integration with the set of basic free drivers which for some cases may be not the most accurate. We cannot manage directly these translations since it is only integration and all the process are on the side of this or that driver. That is why we suggest more efficient translation methods as PRO drivers such as Google and DeepL. Most of the customers are satisfied with them and it really helps to make the translations better and it really worth it. Each feedback is very crucial for us and such rates hurt us. Our app works according to each plan's features, but we always ready to help if some issues occur and also ready to explain why it works the way it works. Waiting for your reply. Thank you!
June 29, 2022
This software is quite expensive but the service is poor. most cases no working well and answers always like machine, you have to spend a lot time to learn and ask and wait by yourself.
Hi Daytrends store admin, Thanks for sharing your feedback! It's really sad to know that you had a negative experience with our application and service. We apologize that our service did not satisfy your expectations. Your feedback helps us do better. Please feel free to reach out to [email protected] or LiveChat with any further comments, concerns, or suggestions you wish to share. We would love to make things right if you give us a chance. Kind regards, Langshop team
June 15, 2022
They offer great support. They have helped me with choosing a plan. Very helpful and quick. Their app is amazing since I have a lot of third-party apps.
Hi! Thank you very much for such good words! Our team is always here if you need some help. Best regards
June 9, 2022
Auto Translate makes my site stupid, this app might be cool for general stores with little porduct variants , but for stupid for specialized industries
Hi! So sorry you haven't taken a moment to shoot us a message. We have several options for translations starting from default drivers and going up to Pro translations and even agency translation services. Our app is a one-stop-shop for all translations your store might need. Just give us a ping if you feel the translations are not perfect. Hope to win you back sometime near :-) Thanks again!
June 6, 2022
サポートがよく、時差もなく返信をくれるのですぐに問題を解決することができます。 解決できるまで粘り強く対応してくれるので安心です。 ちょっと変わった翻訳が出ることもありますが、手動でも変えられますしそこまで困らないかと。 ７割自動、３割手動くらいのイメージで使えています。 ”こうできたらいいな”ということはとりあえずサービスに聞いてみれば必ず答えをもらえるので、サポートが早く親切なのがありがたいです。
Music to our ears! Thank you for the great feedback. Much appreciated. As always, we're here 24/7 when you need us!
June 2, 2022
Quick and easy setup, good app ---------------------------------------------------------------------
Hello! Thank you for your nice feedback :) We really appreciate your opinion and will do our best to keep high level of service. Langshop Team.
May 31, 2022
The application works great. The support team is helpful and available anytime according to our convenience
Salut! Thank you very much for such a high rate of our app and the support team work. It's our pleasure to hear that you've stayed satisfied with it as we always try to do our best in case of providing our customers the best service possible. King regards, LangShop Team
May 26, 2022
Amazing app and excellent customer service! They are quick and will help you with any situations very quickly!
Hello! Thank you for such a great feedback, you've made our day :) Should any questions about our app occur, please feel free to contact our Support Team again. Good luck and have a great week! Langshop Team