All reviews

Rating Breakdown

  • 5
    97% (1,286 ratings)
  • 4
    2% (30 ratings)
  • 3
    0% (5 ratings)
  • 2
    0% (2 ratings)
  • 1
    1% (10 ratings)

Reviews with Text

  • 98% (1,302)
Review RSS Feed Review RSS Feed

5 / 5 Share

May 26, 2023

The app allows you to create and design unique pages, and if you can't get the page 100% to how you like on your own, the team are on-hand to help! Saul was absolutely amazing, rectifying any issues or amendments I wanted to resolve. The development team will also assist to create any custom code or amendments that are too in depth for the editor! Would 100% recommend this app.

Using app

2 days

Total reviews

7

Average rating

5.0

1 / 5 Share

May 25, 2023

BEWARE! They have a FREE theme so you can test out and see if you like it. Not sure where all these reviews came from because everything was blank and it wouldn't let me even see what the pages would look like, even their templates. Then when asking them they tell me I need to save it so they can see the bug to fix it. Did I mention when saving it you have to upgrade and pay?! So your app isn't working and you want me to app because it's literally not working at all?! Literally the worst app I have ever came across on Shopify. Be careful. Also If they have this major of a bug for even TRYING to see content I can't imagine what actual visitors would see

Using app

20 minutes

Total reviews

20

Average rating

3.4

Developer Reply

Hi, On behalf of the team, I would like to send you the deepest apology for any inconvenience and issue you had with our app. Regarding the blank issue, I tried to check on my store and some other stores but I didn't see the same issue. Seems there is a bit of conflict between the theme and the app. If possible, please reinstall the app and give us a chance to check the issue again and solve it. And about the notice when saving the page, I see you created a product template and it is available on the paid plans only. With the Free plan, you can create 3 standard pages. This is mentioned on Shopify store as well as in the app backend, so you can check our pricing plans for more detail. I'm sorry if the information is not clear to you. I sent you an email and I hope you can give us a chance to check and solve the issue. Looking forward to hearing from you soon. Best Regards, Dilys - LayoutHub Team

5 / 5 Share

May 25, 2023

サポートも優しくて最高です。

Using app

23 days

Total reviews

1

Average rating

5.0

5 / 5 Share

May 23, 2023

I would recommend becuase they were able to give me a quick and easy solution to both of my problems!

Using app

Almost 2 years

Total reviews

1

Average rating

5.0

5 / 5 Share

May 19, 2023

Great service attitude! I appreciate that he has served me for so long and helped me a lot. There are no words to express my gratitude!

Using app

28 days

Total reviews

8

Average rating

5.0

5 / 5 Share

May 15, 2023

I have been using LayoutHub for quite a while now (well over 12 months), and it is user-friendly. There are many different options to customise your website completely. I have always had such a great experience with their customer support - they fixed an issue I couldn't figure out within 5 minutes of sending an email! I recommend checking them out for your site.

Using app

Almost 2 years

Total reviews

1

Average rating

5.0

5 / 5 Share

May 15, 2023

Jun is one of your best support team very friendly and helpful. Jun is one of your best support team very friendly and helpful.

Using app

2 days

Total reviews

3

Average rating

5.0

5 / 5 Share

May 13, 2023

Amazing developer very smart helped me alot Really rcommended xxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxx

Using app

3 months

Total reviews

2

Average rating

5.0

5 / 5 Share

May 12, 2023

I needed assistance tonight, so I reached out via chat for help with applying gradient colors, headers and footers. Flora was so very patient and helpful with me! Superior customer service!

Using app

About 3 years

Total reviews

1

Average rating

5.0

5 / 5 Share

May 12, 2023

Andy from Layouthub has been amazing and his support has been very good. We ask for help and get it quickly. Highly recommend !

Using app

About 2 years

Total reviews

1

Average rating

5.0

5 / 5 Share

May 11, 2023

Die Bearbeitung verlief schnell und mit Andys Hilfe konnte ich sofort wieder arbeiten.Das Problem, das ich habe, ist, dass der Bildschirm weiß ist und ich ihn nicht bearbeiten kann. Wenn Sie das gleiche Problem haben, wenden Sie sich bitte umgehend an sie. Das klappt!

Store

LesDiy

Using app

4 months

Total reviews

6

Average rating

5.0

5 / 5 Share

May 8, 2023

Great and very quick services. I've using the app for a while and it is the best I tried. You can create all kinds of pages, and they have very helpful templates.

Using app

33 minutes

Total reviews

1

Average rating

5.0

4 / 5 Share

May 6, 2023

Andy helped me get my page working nicely within my website, quickly. I appreciate the prompt service and assistance. The night before Saul helped me with several issues, quickly and efficiently. Both were very prompt. Good customer service.

Using app

Almost 2 years

Total reviews

2

Average rating

2.5

5 / 5 Share

May 5, 2023

The App is very useful. Give you much needed flexibility. Customer Service is even better. Caroline was very helpful, kind and patient. Thanks

Using app

Over 1 year

Total reviews

7

Average rating

4.7

5 / 5 Share

April 25, 2023

This is really cool! Got some instant and expert help from Andy who helped me tweak the template so I could move my old non-Shopify design to Shopify!

Using app

About 4 hours

Total reviews

5

Average rating

5.0

5 / 5 Share

April 23, 2023

Such a Great App for a Noob like me :D And if you have some Problemes, chat with Support, became Andy as Supporter and all works fine in just 5 Minutes! Love these! Hey, and the Price is absolutely fair! Thanks for your Work!

Using app

Almost 2 years

Total reviews

6

Average rating

4.8

5 / 5 Share

April 20, 2023

The support is top notch. The templates are easy, and when they aren't, support will be there! Saul and Dilys have been amazing with every stupid question I have come up with, and had me back on my way in minutes with a custom template.

Using app

Almost 2 years

Total reviews

2

Average rating

5.0

5 / 5 Share

April 15, 2023

Hallo ich habe die App erst jetzt das erste mal kurz getestet. Habe also noch keine richtige Erfahrung mit LayoutHub. Allerdings kann ich sagen das ich, obwohl Heute Samstag ist, sofort eine nette Dame vom Support per Chat erreichen konnte, die mir auch schnell helfen konnte. Das ist schon mal ein Pluspunkt. Mein erster allgemeiner Eindruck von der App ist aber durchaus positiv. Alles gut strukturiert, mal blickt schnell durch.

Using app

About 1 year

Total reviews

1

Average rating

5.0

5 / 5 Share

April 4, 2023

I have a problem with my file to import on my side. and Charlotte solve my problem in 2 Minuts .she is friendly person. I am really satisfied with the product and enthusiastic service.

Using app

8 months

Total reviews

2

Average rating

5.0

5 / 5 Share

April 1, 2023

The very best support team I have ever known, regular and continuous support calls. I am really satisfied with the product and enthusiastic service.

Store

TOBI

Using app

Over 1 year

Total reviews

11

Average rating

5.0