LayoutHub ‑ Easy Page Builder

Feb. 7, 2023

Really nice support and nice app too! They have good building system and good way to hover over products

Feb. 7, 2023

Hi Andy Thanks for your quick help and solution for my problem, that is very nice of you. and this page builder is very easy to use no technical things are required. once again thanks Andy for help.

Feb. 7, 2023

Superb customer service! very fast! it takes the right customer service agent to explain to you everything smoothly. Andy has been able to fix things and explain everything in detail in just 1 hour. i had a hard time understanding everything at first, i had great help with Dilys, Emma and Caroline but i spent all day chatting. very thankful to andy for such a great help.

Feb. 6, 2023

Great app, and does exactly what I needed; Saul from the tech team was a great help and resolved any issues in an instant. Highly recommended

Feb. 7, 2023

Had this app last year, and i liked it. Started a new store last week and decided to add it again. But oh boy have things changed. If I create any Page it looks wonderful, that's the thing tho, it just looks good, but does not function on Mobile or iPad. It slows down my website significantly, I have the pro version I'm paying $30. And decided to contact Support thru their Chat feature, I suppose they thought i was contacting them way too many times since my site was crashing by making their pages Default. *They even went far enough as to remove the Chat Support option on my Admin page. Any and most of my issues: I was told to read a helpful How to Article on doing it yourself, instead of them helping on Logical errors on their part. For example: Any page I created, if i made a change to it, it wouldn't reflect on the Live website, but it does on their Admin. (As if the change never took place, almost like having to clear cookies/cache so that you can see the changes take effect, but even that wouldn't help) Their service no longer works, since last year there hasn't been any new updates, no new services, or pages, they call them widgets or features. And customer services is really awful, all this happened on the first day i installed the App, of which of course they charged the same day, i requested a refund the same day i installed it, and was told NO REFUNDS. Shopify as many of you know; does not refund App related Charges also. Overall: My website is crashing because of this App. Their pages do NOT use SEO friendly URL's, No new Features in Years, Poor customer service to the point that they Ghost You. You have to fix any errors on your own by reading their "helpful" how to Articles. No refunds. In order to use Newsletters, you have to signup for a secondary service like (mailchimp) instead of this App using the Shopify email (send/receive) function. Countdown timers are not customizable, -- Update: Notice how the LayoutHub response is to put blame on Everything else but themselves. They are even Incapable of taking responsibility for a paid service they offer. 1. They put the blame on crisp.chat tool, they say it's a third party and we are not responsible that you don't have chat support. (You are on your own) 2. They seem to not even understand the issue at hand, that is the incorrect page: This page crashes on iPad: https://criptoexpertos.com/blogs/hardware-wallet?view=layouthub-63dbcc4cfee5cd1b4a2feea2 [ remember i said they don't have search engine friendly URLS's ? - The above URL is a perfect example of what you get when you create ANY page using their App, of Which it will never Rank on any search engine, *Their response? Sorry that's the way it is; we can't help you, and then you are blocked] They blame it on the 3rd party Chat app NOT working. Genius 3. By their own admission, they themselves are "we are not sure" is their response. 4. Like i mentioned in my original Review "They make you jump hoops and offer NO REFUND" 5. Again they say " it's managed by Shopify" We cannot and will not offer refunds. And as many of you know: Shopify does not offer refunds for APP CHARGES, beatiful if you want to build Apps to have a 0% Return Policy. And lastly they are even condescending and thank you for giving them free money by saying "Thank you for taking the time to leave feedback, it is much appreciated." TILL THIS DAY I HAVE NOT RECEIVED MY REFUND, NOR HAS MY WEBSITE BEEN FIXED BECAUSE OF USING THIS APP.

Feb. 3, 2023

Andy was extremely helpful and was able to resolve technical issues we were struggling with very quickly. Andy understood our issues and resolved these for us. Thanks again Andy.

Feb. 2, 2023

Very good app, beutiful designs that are easy and makes my website look EXTREMLY modern and professional + legit. Very fast support who solves the problem without being annoying and speaking to much and asking, Just him em with the a problem and they solve it directly. Very impressed on the support teams service and knowledge. 5 stars. Recommend.

Feb. 1, 2023

Thanks Saul! Helped me immediately and responded quickly. Great app and staff always willing to assist!

Jan. 30, 2023

Went through many page builders and LayoutHub had some of the best looking templates witht he functionality I needed - a sidebar filter! Any issues I had were quick ressolved with the live chat with Saul who is a legend!

Jan. 30, 2023

I was having trouble linking my Shopify store. Saul started out assisting me and was store wwas opened pre-maturely. So Andy took over. He sent screenshots of where I could find the info he needed to assist me. He even tried to assist me with finding out how to take screenshots on me new chromebook. Keep up the Great work!!!

Jan. 21, 2023

Thanks Andy for your precious time guidence and Openion which i was asking for. you are such a great supporter.

Jan. 20, 2023

Great Product super easy to use and also add custom code, Amazing help from the team, Thanks Caroline.

Jan. 18, 2023

Super pleased with this app! Easy to use, and pretty. The company is *extremely helpful* and quick to respond. I have used many, many apps since 2012 on Shopify and this one is one of the top! :D

June 15, 2023

Very helpful app for creating blocks on your website. Instead of having to custom code and make banners/ blocks from scratch, it is pretty drag and drop and something even a beginner can work on. Jung on the support team is VERY helpful and responsive, and was able to help me customize blocks numerous times. They have blocks for pretty much everything you need to create a beautiful website! Highly recommend. -Nigel @ Breathe Naturals Deodorant

Jan. 16, 2023

@caroline did a great Job helping me fix my Storefront. Im super happy, really good service! Can only recommend trying it!

Jan. 16, 2023

Easy to use features, you can build a page, collection etc in a few minutes. Support is very quick and effective - worked with Flora - amazing experience. Highly recommend!

Jan. 15, 2023

Saul helped us fix an issue very quickly! Fast response and fast help. I would continue using the app and will recommend it to everyone!

Jan. 13, 2023

Das Support ist einfach ein Hammer! @Caroline hat mich bei jeder meiner Anfrage unterstützt, ich hatte innerhalb von 5 Minuten die Antwort bzw. die Lösung! Empfehlenswert :)

Jan. 13, 2023

Very good app with alot of features, fast and easy support that provides you the best help, especially with Caroline! I recommend.

Jan. 13, 2023

Being new to an app and learning your way around it can be tricky. This ones is as smooth and easy as it gets. I did run into some trouble, but Saul from their live chat support was extremely helpful. Fast response!