LPO Live Product Options
All reviews
Live Product Options is the best. The app is incredible for a huge variety of simple and complex personalisation options and is packed with useful features. Their support is amazing, they are so fast to respond and have helped me with different challenges on several occasions.
I am super pleased from the app. It has many complex options that were able to cover 90% of my needs, and I easily added the rest 10% in my theme code. But the best thing about this app was the support - They answered all of my questions during the integration in no time, and didn't quit until I was 100% happy. Thanks.
one of the best customer services i ever had Michael is always there when you need him and will help you even if the problem is a other App he will find it.
The app works very well and if there are any problems, support responds within a short time with the appropriate answer. Thank you!
This app is a life saver! If you sell customized products that have a lot of options or each product has a special set of options, this app is for you. It is easy to set up and customize your forms not to mention the preview of what is selected helps customer get a visual of what they're selecting. I have been using it for a year and it has made detailed customized orders a breeze.
These guys have been super helpful in getting a pretty complex solution in place for us. I must have asked a 100 questions and each time I get a great response. They have made adjustments to my theme and the flexibility of the app is fantastic, allowing me to build the application I need within Shopify. I've used other "options" based apps but this is the only one that worked and combined with their discount app it works even better. Can't rate them highly enough.
I tried various custom option apps with and without live preview. This app seems to have all the features I need (and working well so far). The customer service is absolute stunning!!
This App is probably the most versatile I have tried , and i have tried quite a few. It has got a bit of a learning curve , but is well worth the effort , so far it has been stable and the customer / technical assistance has been top notch. I have no hesitation to recommend this App .
They ripped me off plain and simple. They acted like they could create a simple formula, after 17 emails. They refused to figure it out after specific direction from the outset. This company is pathetic. I will be copying and pasting my reviews!
Hi Daniel, this is Michael from the development team. Sad to hear that you've had a bad experience with our app. We certainly do not rip off our customers, we have a generous refund policy; last received payment is always refunded, no questions asked. I encourage you to give our app another try, your ticket will be escalated to the development team and we will do our best to make the setup work for you! All the best with your store, spread positivity!
I recently migrated my online store from another platform to shopify. One of the main reasons for doing that was to get access to developer apps like this one. My primary product type is customized, handmade gifts. I needed a robust app that allowed customers to personalize their items and be able to get a live preview of how it will look. After reviewing demos on a few different apps and looking over the feedback, I decided on this app and I have not regretted my decision. My shop is viewable at store.sportsroses.com for anyone looking to see the Live Product Options features in action. For the most part the actual app functionality is very intuitive. You can set up product options quickly and easily but it's also packed with lots of advanced programmable functionality if you need it. The most difficult parts for me were some display issues with my theme and I reached out to support and Michael was quick to respond. Most issues were handled with a few hours after providing access to my admin so he could make the necessary changes in my theme. But there is also plenty of help documentation for advanced users to do those items on their own. I'm very happy with how everything turned out and I would highly recommend this app to shop owners that sell custom products.
Thanks for the great review Mark! Glad that our app could meet your needs. Looking forward to continuing working together. All the best with your store.
I have been struggling for 8 months with this app. Dev keeps referring to documentation that fails to resolve my issues.
Our app is very powerful, we always recommend to read our docs and watch our introduction videos! We've only received a single ticket from your store, please reach out again and we will do our best to get your product config setup to your needs!
The app its perfect and the support too! They are always ready to resolve any problem. I recommended the app.
Whenever I emailed with a question or concern, they quickly responded with either a resolution or their next actions within a few hours. This app is one of easiest to learn thanks to their helpful customer support videos, and it gives a great final product on my store. I highly recommend this app.
I have been using Live Product Options for almost a year now, and I even have the app on both of my stores. I have messed around with almost every custom product option app in the Shopify app store, and can confidently say Live Product Options is the best one amongst them for my very specific needs. While there is a learning curve and some features I wish they did offer, their customer service goes ABOVE AND BEYOND to help you set up your products and troubleshoot problems. Since I am still creating one of my sites, my listings are very complicated and I ask them a million questions weekly. Michael is SO patient, helpful, and knowledgable. The customer service is quick to solve issues, which is critical when your store is live. I am also a big fan of their pricing. It allows the store owner to pick and choose what features we want and need, and starts at a lower charge for stores starting out without a lot of orders. Definitely give this app this a try if you need live preview for your products. Highly highly recommend it!
Thank you very much for providing such a comprehensive review. We really appreciate your acknowledgment of our customer support efforts. Continued success with your store!
Great app and excellent, super fast support when needed. Easy to use app with lots of options. We use it together with their other app called Upload‑Lift Image Upload and the apps are an excellent addition to our website.
An absolute gem of an app! It's a must-have for anyone looking to implement custom size options or custom stickers options. It's unmatched support! This app goes above and beyond to assist users. Highly recommended!
We were about to give up on this app, but their support saved the day. They don't have the best-written instructions, so it was quite confusing to set up everything ourselves. Carl on the support team was an extraordinary help to us and we are so appreciative!!!
Amazing app - there's so many features available and Michael was super helpful with my custom request. Finally I have the solution I've been looking for :) check it out! https://goodtrip.co.uk/collections/custom-clothing-by-goodtrip/products/custom-trip-hoodie
5 Sterne plus 5 dazu. Die App funktioiert einwandfrei. Der Support ist spitze es wird schnell geholfen und auch mal was eingestellt. Voll zufrieden und wird sicher lange in meinem Shop integriert. Top!
When I've used this software to set up custom products, I've had problems needing help from customer service, but the most I've gotten in response is to check the self-help documentation. I have clearly explained to customer service that I am having problems setting up a custom product and have recorded a video about it and sent it to him. But the response was "we can't help customers set up the product", which is really frustrating. As a paying customer, I just want the customer service to guide me through the setup of this custom product. That's all. But it seems to be difficult for them. So, I have to warn shopify sellers who want to use this software. They are not very friendly. I've been using this software for 4 days now and I haven't finished setting up a custom product yet. It's too bad. NEW FEEDBACK: terrible service, I left them a 1 star message feedback. But instead of communicating with me nicely, they said I was extorting them. They said I had to delete this message before they would fix the problem I was experiencing. I decided that I will sue them at shopify for the app. Third Response:This is a company that has no service, they only blame the user.
We provide one of the best support on shopify. This merchant sent a link to a competitors product and demanded we create a video for you to copy it. This is not what we offer.
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