All reviews

Rating Breakdown

  • 5
    94% (267 ratings)
  • 4
    1% (4 ratings)
  • 3
    0% (1 ratings)
  • 2
    1% (2 ratings)
  • 1
    4% (11 ratings)

Reviews with Text

  • 97% (276)
Review RSS Feed Review RSS Feed

5 / 5 Share

April 15, 2024

Carl has been phenomenal to work with! He has gone above and beyond what was necessary to make the transition seamless!!! I 15/10 would recommend this app as its features and customer service is top notch!!! I wouldn't have the flexibility I have on my website without it!

Using app

Over 1 year

Total reviews

4

Average rating

5.0

5 / 5 Share

April 4, 2024

Eine App mit vielen Funktionen und gutem Support bei Fragen - zu empfehlen

Using app

4 months

Total reviews

5

Average rating

5.0

5 / 5 Share

March 25, 2024

It's an incredible tool for custom products. Whenever I have an issue/question, support quickly resolves it. I highly recommend this app

Using app

Over 2 years

Total reviews

12

Average rating

4.9

5 / 5 Share

March 24, 2024

We have been using the different Live Product Apps in several shops for 4 months. With the video help and the text help, it was easy for beginners like me to take full advantage of the apps' capabilities. When I really didn't know what to do, Michael from support helped me very quickly. Thanks Michael. In Switzerland we not only have watches and chocolate, but also very good apps with Cloudlift. Simply Swiss quality.

Using app

3 months

Total reviews

1

Average rating

5.0

5 / 5 Share

March 16, 2024

I was a little unsure about this app intially. It seemed pretty intimidating. And after a few days of messing with it, I couldn't figure it out. I reached out to Carl on support and within 10 minutes he created exactly what I was looking for! I'm excited to create more custom options! Thanks, Carl!

Using app

1 day

Total reviews

2

Average rating

3.0

5 / 5 Share

March 14, 2024

I think this is the best, most functional app for product options. Helpful support!

Using app

7 months

Total reviews

4

Average rating

4.5

5 / 5 Share

March 11, 2024

Tahir was very helpful in solving our issue. Thank you!

Using app

Over 2 years

Total reviews

1

Average rating

5.0

5 / 5 Share

March 2, 2024

The Live Product Options app is fantastic! As a new Shopify store owner, they helped me set up a customized order form that other apps simply couldn't handle. Their support team is top-notch, and they clearly care about their customers. I highly recommend this app – and if you need something special, just ask! This is a professional, well-designed app, and I'm excited to explore their other offerings. Great work, Live Product Options team! - Alex

Using app

About 2 months

Total reviews

1

Average rating

5.0

Developer Reply

Hi Alex, thanks so much for your kind words. Ensuring the success of our merchants is the top priority for our support team. We are pleased that our app could fulfill your needs. All the best with your store! - Team Cloudlift

5 / 5 Share

Feb. 19, 2024

The app has all sorts of combinations that you can wish for with respect to product options. The icing on the cake is the support team. They are too good at their work especially Michael from the Dev team. You don't find yourself in a situation where you have an issue and it isn't resolved within a few hours! Love the app and the support team!

Using app

Over 1 year

Total reviews

6

Average rating

4.8

5 / 5 Share

Feb. 19, 2024

Outstanding application! We absolutely love it. We rely on it for creating personalised stickers and stationery. Having experimented with numerous apps previously, this one stands out as the absolute best. I highly recommend it to any business seeking a live preview of the final product. The customer service is also top-notch kind regards, Mikey (Team Stikaroo)

Using app

9 months

Total reviews

4

Average rating

5.0

1 / 5 Share

Feb. 16, 2024

Just so many issues with a larger store. Also a disaster if you use coupons, particularly collection specific coupons (For example, 20% off all tees). Just a nightmare.

Using app

About 1 year

Total reviews

11

Average rating

4.3

Developer Reply

Hi Scott, the issue you are referring to is related to Shopify Draft orders, which don't support all discount types (Platform limitation). Our app now actually supports the newest Checkout extensibility, which supports all Discount types. I hope you can give our app another chance and reconsider your review. All the best with your store Michael

3 / 5 Share

Feb. 19, 2024

Nice app really liked it however it causes a major CLS (Content Layout Shift) in Google Pagespeed. Reported it to developer. Developer keeps talking about deferring javascript dev seems confused doesn't know what CLS is. Problem is the app hijacks the primary gallery image on load causing the primary image to flash and the content to shift on the page hence the CLS issue. Solution is to make the image not change until the user interacts with the options like all the other personalization live preview apps do. Dev suggested adding conditions which then made the primary image blank. Not a solution. Really nice script hope the devs fix it someday.

Using app

About 22 hours

Total reviews

5

Average rating

2.6

Developer Reply

Hi Merchant, thanks for testing our app! I'm the lead developer of the app and I certainly know about the CLS score. Our app has two preview modes; (1) Directly integrate into the theme gallery, this is limited to a single view (fastest option without affecting CLS score) (2) Replace the theme gallery with our custom app gallery, which is much more powerful and supports multi view previews. (this can affect CLS. Please note that any other app with the same features will have the same effect). Update: our team just released advanced lazy loading features to our app gallery, now images are dynamically lazy loaded based on device viewport size and space in the gallery!

5 / 5 Share

Feb. 12, 2024

Je suis très satisfaite de l'application et egalement du support techinique qui m'a aider a bien configuré certains paramètres. ils sont très à l'écoute des besoins. Je recommande.

Using app

8 days

Total reviews

6

Average rating

4.3

5 / 5 Share

Feb. 7, 2024

I think this is a great app but more importantly, my customers love using it. I would highly recommend this app. It is very powerful and great value. I researched Apps on the Shopify store and Live Product Options was the best fit for me. It didn’t interfere with my theme or product page and it offered image upload and live preview so the customer could see the variants on offer and how they would look. It integrated with my Shopify store perfectly and I liked that I could keep the look of my product page. Some other apps don’t offer this. It looks great on desktop but more importantly on mobile. The sticky preview is a great addition as it lets the customer view their selection while scrolling down the page on mobile. The support is second to none. Carl was patient with all my questions and answered them perfectly.

Using app

13 days

Total reviews

7

Average rating

5.0

5 / 5 Share

Feb. 9, 2024

Danke für den Support

Using app

9 months

Total reviews

2

Average rating

3.0

Developer Reply

Hi Merchant, our app has a support button in the top right corner of the app! Our app image processing is working great on thousands of stores. Please share a link on support channel, we gladly check your setup.

5 / 5 Share

Feb. 7, 2024

Great app with multiple features, a special note of merit especially for the very precise and courteous assistance.

Using app

7 months

Total reviews

15

Average rating

4.9

5 / 5 Share

Feb. 5, 2024

The app works great and the support team is very nice and helpful. The app is also great for beginners.

Using app

10 months

Total reviews

2

Average rating

5.0

1 / 5 Share

Jan. 30, 2024

Please save yourself some time. Buggy app, bad support, sometimes does not charge engraving fees. Steer clear!

Using app

Over 1 year

Total reviews

9

Average rating

2.3

Developer Reply

Hi Katy, our support team repeatedly replied to your requests and asked to share more details. Our app is well tested, so there is most likely an issue on your theme. All our plans include theme support, we always do our best to resolve such issues for our Merchants!

5 / 5 Share

Jan. 29, 2024

Excellent app with many customization options, definitely would recommend using it. Very beginner friendly!

Using app

2 months

Total reviews

3

Average rating

5.0

4 / 5 Share

Jan. 17, 2024

good functionality. good support team. fulfills what we need as a business without being overly complex.

Using app

7 days

Total reviews

11

Average rating

4.9