LPO Live Product Options
Live Product Options - Custom Shopify Products
Rating
4.8
feedback
309
chart
#813
All reviews
Rating Breakdown
July 16, 2023
Great app with a bit of a learning curve, especially if you're not really computer literate like myself, but it's absolutely worth it. It's the only app I found that gives you so many options so that your customers can build anything or at least up to what you set their limitations. The shear amount of options for you to fiddle with is crazy compared to other apps without that lag on the customer's side. Definitely recommend this app, especially for start-ups.
July 13, 2023
I have been using Live Product Options for almost a year now, and I even have the app on both of my stores. I have messed around with almost every custom product option app in the Shopify app store, and can confidently say Live Product Options is the best one amongst them for my very specific needs. While there is a learning curve and some features I wish they did offer, their customer service goes ABOVE AND BEYOND to help you set up your products and troubleshoot problems. Since I am still creating one of my sites, my listings are very complicated and I ask them a million questions weekly. Michael is SO patient, helpful, and knowledgable. The customer service is quick to solve issues, which is critical when your store is live. I am also a big fan of their pricing. It allows the store owner to pick and choose what features we want and need, and starts at a lower charge for stores starting out without a lot of orders. Definitely give this app this a try if you need live preview for your products. Highly highly recommend it!
Thank you very much for providing such a comprehensive review. We really appreciate your acknowledgment of our customer support efforts. Continued success with your store!
July 11, 2023
The app is great, it works perfectly and the support has been very helpful. The app is very versatile, you can customize many products especially for our web pages is very necessary.
July 1, 2023
Avec ce module de visualisation en direct il n’y a aucune limite pour les personnalisations de nos produits, de plus très facile à configurer. Le support m'a aidé à réparer une confusion avec une autre application très rapidement en plein week-end. Un grand merci
June 28, 2023
The app itself is great & 99% of it if really simple to use. The 1% that I have struggled to work out how to use, the customer service team have been amazing! They're really patient & extremely helpful, each & every time I've contacted them. The app gets 5 stars, but the customer service team deserve so many more.
Hi Merchant, thanks for this great review, we are super happy about your experience with our support team!
June 26, 2023
scoured shopify looking for an app that allows customisable logos onto products and it was like a needle in a haystack, but once i found Live Product Options it was a eurika moment, it work superbly and will surely help sell our private and white label product online.
June 22, 2023
Great app and excellent, super fast support when needed. Easy to use app with lots of options. We use it together with their other app called Upload‑Lift Image Upload and the apps are an excellent addition to our website.
June 20, 2023
An absolute gem of an app! It's a must-have for anyone looking to implement custom size options or custom stickers options. It's unmatched support! This app goes above and beyond to assist users. Highly recommended!
June 17, 2023
We were about to give up on this app, but their support saved the day. They don't have the best-written instructions, so it was quite confusing to set up everything ourselves. Carl on the support team was an extraordinary help to us and we are so appreciative!!!
June 12, 2023
It's a great app, but more importantly, the team behind the app is fantastic. I am using all their apps on several stores. The support team is amazing. They solved every problem I had within 24 hours.
June 8, 2023
Amazing app - there's so many features available and Michael was super helpful with my custom request. Finally I have the solution I've been looking for :) check it out! https://goodtrip.co.uk/collections/custom-clothing-by-goodtrip/products/custom-trip-hoodie
May 29, 2023
Our recent switch to Live Product Options has been a game-changer. Finding an options app that could handle currency conversion was a top priority, and we are happy to report that the experience so far has been nothing short of great. www.unitedbracelets.com
May 28, 2023
5 Sterne plus 5 dazu. Die App funktioiert einwandfrei. Der Support ist spitze es wird schnell geholfen und auch mal was eingestellt. Voll zufrieden und wird sicher lange in meinem Shop integriert. Top!
May 22, 2023
When I've used this software to set up custom products, I've had problems needing help from customer service, but the most I've gotten in response is to check the self-help documentation. I have clearly explained to customer service that I am having problems setting up a custom product and have recorded a video about it and sent it to him. But the response was "we can't help customers set up the product", which is really frustrating. As a paying customer, I just want the customer service to guide me through the setup of this custom product. That's all. But it seems to be difficult for them. So, I have to warn shopify sellers who want to use this software. They are not very friendly. I've been using this software for 4 days now and I haven't finished setting up a custom product yet. It's too bad. NEW FEEDBACK: terrible service, I left them a 1 star message feedback. But instead of communicating with me nicely, they said I was extorting them. They said I had to delete this message before they would fix the problem I was experiencing. I decided that I will sue them at shopify for the app. Third Response:This is a company that has no service, they only blame the user.
We provide one of the best support on shopify. This merchant sent a link to a competitors product and demanded we create a video for you to copy it. This is not what we offer.
May 19, 2023
Very very useful software. The supporting documentation and introductory videos are detailed enough to follow to set up your own custom product. After I set up publishing, I found that it didn't fit my theme very well, and some displays were not very friendly and I didn't know how to solve it, so I contacted support through live chat. The replies were very, very prompt and my issues were all resolved! Now there is no problem at all. In addition, the charge for this plug-in is quite reasonable, according to the number of orders, I like it very much.
May 18, 2023
Very good app for personalizing your listings. Customer service is fast and very supportive. Overall great app.
May 17, 2023
It's a great app, but more importantly, the team behind the app is fantastic. They were able to help us with providing custom development and support when things weren't working as we had hoped!
May 16, 2023
After trialing numerous other applications, I can assert with absolute certainty that this product configurator is unrivaled in its comprehensiveness and adaptability on the Shopify platform - it truly stands in a league of its own. The level of customization that you can attain with this configurator mirrors that of a bespoke solution, an accomplishment I had previously considered unattainable via a mere app implementation. The support and development team deserve extraordinary praise for their remarkable work ethic and dedication. They've consistently been able to incorporate additional intricate features into the app - with an impressive turnaround time of just 48 hours. For anyone who has been grappling with the task of discovering the optimal options app on Shopify, your search ends here. You've discovered the pinnacle of product configurators.
May 16, 2023
Prior to this, we had tried Zepto's Personalizer, which unfortunately did not support multi-currency or Shopify market, an essential feature for international customers. This led us to switch to Live Product Options, and we couldn't be more satisfied with the decision. The setup process was straightforward and efficient; we were able to have everything up and running in a single day. The tool not only addressed the multi-currency needs but also provided enough flexibility for customized looks. What stood out most was the customer service. The team at Live Product Options was incredibly responsive and highly proactive, readily available to assist with any queries or concerns. They not only addressed our requests but also offered valuable suggestions to further enhance our user experience. Considering the robust functionality and excellent customer service, I highly recommend Live Product Options to any business, especially if Shopify Market/multi-currency is needed.
May 15, 2023
Tested before Zepto and switched over to this beauty of app, designed in Switzerland. The example pictures are lame, sorry Micheal for that but the full potential is here. Set it up and you will see how mighty this tool can be. A great support in Background and a developer from Switzerland, which add more tutorials and inputs to the app. Price Value is amazing and i hope he will stay with them.