LPO Live Product Options
Live Product Options - Custom Shopify Products
Rating
4.9
feedback
264
chart
#688
All reviews
Sept. 25, 2023
The app works very well and if there are any problems, support responds within a short time with the appropriate answer. Thank you!
Sept. 21, 2023
This app is a life saver! If you sell customized products that have a lot of options or each product has a special set of options, this app is for you. It is easy to set up and customize your forms not to mention the preview of what is selected helps customer get a visual of what they're selecting. I have been using it for a year and it has made detailed customized orders a breeze.
Sept. 7, 2023
These guys have been super helpful in getting a pretty complex solution in place for us. I must have asked a 100 questions and each time I get a great response. They have made adjustments to my theme and the flexibility of the app is fantastic, allowing me to build the application I need within Shopify. I've used other "options" based apps but this is the only one that worked and combined with their discount app it works even better. Can't rate them highly enough.
Sept. 6, 2023
I tried various custom option apps with and without live preview. This app seems to have all the features I need (and working well so far). The customer service is absolute stunning!!
Sept. 1, 2023
This App is probably the most versatile I have tried , and i have tried quite a few. It has got a bit of a learning curve , but is well worth the effort , so far it has been stable and the customer / technical assistance has been top notch. I have no hesitation to recommend this App .
Aug. 3, 2023
I recently migrated my online store from another platform to shopify. One of the main reasons for doing that was to get access to developer apps like this one. My primary product type is customized, handmade gifts. I needed a robust app that allowed customers to personalize their items and be able to get a live preview of how it will look. After reviewing demos on a few different apps and looking over the feedback, I decided on this app and I have not regretted my decision. My shop is viewable at store.sportsroses.com for anyone looking to see the Live Product Options features in action. For the most part the actual app functionality is very intuitive. You can set up product options quickly and easily but it's also packed with lots of advanced programmable functionality if you need it. The most difficult parts for me were some display issues with my theme and I reached out to support and Michael was quick to respond. Most issues were handled with a few hours after providing access to my admin so he could make the necessary changes in my theme. But there is also plenty of help documentation for advanced users to do those items on their own. I'm very happy with how everything turned out and I would highly recommend this app to shop owners that sell custom products.
Thanks for the great review Mark! Glad that our app could meet your needs. Looking forward to continuing working together. All the best with your store.
Aug. 3, 2023
I have been struggling for 8 months with this app. Dev keeps referring to documentation that fails to resolve my issues.
Our app is very powerful, we always recommend to read our docs and watch our introduction videos! We've only received a single ticket from your store, please reach out again and we will do our best to get your product config setup to your needs!
July 19, 2023
The app its perfect and the support too! They are always ready to resolve any problem. I recommended the app.
July 18, 2023
Whenever I emailed with a question or concern, they quickly responded with either a resolution or their next actions within a few hours. This app is one of easiest to learn thanks to their helpful customer support videos, and it gives a great final product on my store. I highly recommend this app.
July 13, 2023
I have been using Live Product Options for almost a year now, and I even have the app on both of my stores. I have messed around with almost every custom product option app in the Shopify app store, and can confidently say Live Product Options is the best one amongst them for my very specific needs. While there is a learning curve and some features I wish they did offer, their customer service goes ABOVE AND BEYOND to help you set up your products and troubleshoot problems. Since I am still creating one of my sites, my listings are very complicated and I ask them a million questions weekly. Michael is SO patient, helpful, and knowledgable. The customer service is quick to solve issues, which is critical when your store is live. I am also a big fan of their pricing. It allows the store owner to pick and choose what features we want and need, and starts at a lower charge for stores starting out without a lot of orders. Definitely give this app this a try if you need live preview for your products. Highly highly recommend it!
Thank you very much for providing such a comprehensive review. We really appreciate your acknowledgment of our customer support efforts. Continued success with your store!
July 11, 2023
The app is great, it works perfectly and the support has been very helpful. The app is very versatile, you can customize many products especially for our web pages is very necessary.
July 1, 2023
Avec ce module de visualisation en direct il n’y a aucune limite pour les personnalisations de nos produits, de plus très facile à configurer. Le support m'a aidé à réparer une confusion avec une autre application très rapidement en plein week-end. Un grand merci
June 22, 2023
Great app and excellent, super fast support when needed. Easy to use app with lots of options. We use it together with their other app called Upload‑Lift Image Upload and the apps are an excellent addition to our website.
June 20, 2023
An absolute gem of an app! It's a must-have for anyone looking to implement custom size options or custom stickers options. It's unmatched support! This app goes above and beyond to assist users. Highly recommended!
June 17, 2023
We were about to give up on this app, but their support saved the day. They don't have the best-written instructions, so it was quite confusing to set up everything ourselves. Carl on the support team was an extraordinary help to us and we are so appreciative!!!
June 12, 2023
It's a great app, but more importantly, the team behind the app is fantastic. I am using all their apps on several stores. The support team is amazing. They solved every problem I had within 24 hours.
June 8, 2023
Amazing app - there's so many features available and Michael was super helpful with my custom request. Finally I have the solution I've been looking for :) check it out! https://goodtrip.co.uk/collections/custom-clothing-by-goodtrip/products/custom-trip-hoodie
May 29, 2023
Our recent switch to Live Product Options has been a game-changer. Finding an options app that could handle currency conversion was a top priority, and we are happy to report that the experience so far has been nothing short of great. www.unitedbracelets.com
May 28, 2023
5 Sterne plus 5 dazu. Die App funktioiert einwandfrei. Der Support ist spitze es wird schnell geholfen und auch mal was eingestellt. Voll zufrieden und wird sicher lange in meinem Shop integriert. Top!
May 22, 2023
When I've used this software to set up custom products, I've had problems needing help from customer service, but the most I've gotten in response is to check the self-help documentation. I have clearly explained to customer service that I am having problems setting up a custom product and have recorded a video about it and sent it to him. But the response was "we can't help customers set up the product", which is really frustrating. As a paying customer, I just want the customer service to guide me through the setup of this custom product. That's all. But it seems to be difficult for them. So, I have to warn shopify sellers who want to use this software. They are not very friendly. I've been using this software for 4 days now and I haven't finished setting up a custom product yet. It's too bad. NEW FEEDBACK: terrible service, I left them a 1 star message feedback. But instead of communicating with me nicely, they said I was extorting them. They said I had to delete this message before they would fix the problem I was experiencing. I decided that I will sue them at shopify for the app. Third Response:This is a company that has no service, they only blame the user.
We provide one of the best support on shopify. This merchant sent a link to a competitors product and demanded we create a video for you to copy it. This is not what we offer.