Langwill：AI Language Translate

Thank you so much for your kind feedback! 😊 We’re glad to hear you’re enjoying the app and that the translations are working well for you. If you ever need help or have suggestions, feel free to reach out — we’re always happy to assist! Best Regards, Kim|Langwill Support Team of CWILL

Hello Ana, Thank you for taking the time to share your detailed feedback. We sincerely apologize for the experience you had and fully understand how critical accurate, context-aware translations are for a professional jewelry store. After reviewing your case, we identified that the translations were generated using a basic translation engine, which can result in literal wording, tone inconsistencies, and grammar issues when industry-specific context is required. We also confirmed that glossary rules only apply to new translations and require a full retranslation to take effect. We take your feedback seriously and are actively improving how we communicate glossary usage, tone consistency, and translation context to prevent similar issues in the future. Our team has since reset your translation quota and provided additional credits so you can retranslate your store with improved accuracy. We truly appreciate you bringing this to our attention. Feedback like yours helps us improve our product and better serve professional merchants. If you decide to revisit the app, our support team is always here to assist and ensure a smoother experience. Best Regards, Nona| Langwill Customer Support Team

We highly appreciate you leaving a review! Thank you for taking the time to leave us an excellent rating! 🌟 We are glad that you are happy with the service. Your feedback is very valuable to us to keep a high standard to our product. Thanks again! Sophie|Langwill Customer Support of CWILL

We highly appreciate you leaving a review! Thank you for taking the time to leave us an excellent rating! 🌟 We are glad that you are happy with the service. Your feedback is very valuable to us to keep a high standard to our product. Thanks again! Kim|Langwill Customer Support of CWILL

We highly appreciate you leaving a review! Thank you for taking the time to leave us an excellent rating! 🌟 We are glad that you are happy with the service. Your feedback is very valuable to us to keep a high standard to our product. Thanks again! Sophie|Langwill Customer Support of CWill

We highly appreciate you leaving a review! Thank you for taking the time to leave us an excellent rating! 🌟 We are glad that you are happy with the service. Your feedback is very valuable to us to keep a high standard to our product. Thanks again! Kim|Langwill Customer Support of CWill Show less

We highly appreciate you leaving a review! Thank you for taking the time to leave us an excellent rating! 🌟 We are glad that you are happy with the service. Your feedback is very valuable to us to keep a high standard to our product. Thanks again! Kim|Langwill Customer Support of Channelwill

Thanks for the great review! We're thrilled that you found our translate tool helpful and our service satisfying. If you need any other support, please feel free to message us again anytime. We'll be here to assist! Best Regards, Sophie|Langwill Support

Thank you so much for your review! ⭐ We’re happy to hear that our two support agents were fast, efficient, and able to assist you well. Your feedback means a lot to us, and we’ll keep working to make your experience even better. If there’s anything more we can do for you, feel free to reach out anytime! 😊 Best Regards, Kim|Langwill Support Team

¡Muchas gracias por tu reseña! 😊 Nos alegra saber que la app te ha ayudado a facilitar la traducción de tu tienda online. También es un gusto saber que nuestro soporte fue rápido y eficiente. ¡Seguiremos trabajando para brindarte la mejor experiencia posible! 🙌 Saludos cordiales, KIm|Equipo de asistencia de Langwill

Thank you so much for your kind words! We’re really glad to hear you’re enjoying the app and had a great experience with our customer service. If you ever need anything, we’re always here to help! 😊 Best regards, KIm|Langwill Support Team ✨

Thanks for the great review! We're thrilled that you found our translate tool helpful and our service satisfying. If you need any other support, please feel free to message us again anytime. We'll be here to assist! Best Regards, Kim|Langwill Support Team

Bonjour, Ici Nova de l'équipe d'assistance Channelwill. Nous avons récemment pris connaissance de votre avis négatif (1 étoile) et nous sommes sincèrement désolés de votre expérience. Nous mettons tout en œuvre pour fournir des traductions précises et une configuration simple, et nous sommes navrés d'apprendre que le service n'a pas fonctionné comme prévu sur votre boutique. Concernant les problèmes de traduction, sachez que nombre de nos marchands obtiennent d'excellents résultats une fois l'application correctement configurée. En effet, la configuration peut parfois nécessiter quelques ajustements en fonction du thème ou du code personnalisé. Si vous aviez contacté notre équipe d'assistance plus tôt, nous vous aurions accompagné avec plaisir, étape par étape, pour que les traductions fonctionnent correctement sur votre boutique. Nous avons également noté votre préoccupation concernant la facturation pendant la période d'essai gratuite. Si vous souhaitez obtenir un remboursement, veuillez nous contacter directement. Nous serons ravis de vous aider et de résoudre votre problème de facturation. ❤️ Si vous souhaitez donner une autre chance à notre application, nous serons heureux de vous aider à la configurer correctement, de vous expliquer le fonctionnement des fonctionnalités et de nous assurer que les traductions s'affichent correctement à l'avenir. Votre satisfaction est notre priorité et nous tenons à rectifier la situation. 😊 Merci et à bientôt pour nous aider davantage.

Thank you so much for this amazing review! 🌟 We’re thrilled to hear that both Kim and the app have made such a great impression on you. Knowing that you find it better — and more affordable — than other apps you’ve tried truly means a lot to us. Your 6/5 stars absolutely made our day! We’ll keep working hard to deliver the best experience possible. If you ever need anything, we’re always here to help. 💛 Best Regards, Kim|Langwill Support Team ✨

Thank you so much for your kind words! We're thrilled to hear that you found our customer service quick and helpful. If you ever need anything else, we're always here to assist! 😊 Best regards, Kim|Langwill Team

Hi there, My name is Emma from Langwill Customer Support Team of Channelwill. We appreciate the time in leaving a review. We understand we might not have fulfilled your requirements from the app, and we would love to take the opportunity to address any issues you are experiencing if you may, please. We have also reached out to you separately via email. We are willing to address any faults and issues as we are committed to provide the best possible user experience. Kindly share with us your feedback and we are happy to listen. Please feel free to send us a message anytime as you require help. We are always available to provide support 24/7. Thank you again. Emma Langwill Customer Support Team

Hallo, Dit is Kim van het Langwill Support Team. Bedankt dat u de tijd heeft genomen om uw feedback met ons te delen. Wij waarderen uw opmerkingen en begrijpen uw zorgen. We zijn blij te horen dat u de vertalingen nauwkeurig vindt en dat de app goed voor u werkt. We begrijpen echter uw zorgen over gegevensopslag en -toegang. Bij Langwill geven we prioriteit aan de privacy en veiligheid van gebruikers en we werken voortdurend aan het verbeteren van onze service om ervoor te zorgen dat deze voldoet aan de hoogste normen van transparantie en gebruikerscontrole. We onderzoeken actief mogelijkheden om meer flexibiliteit te bieden rond gegevenstoegang, en uw input is van onschatbare waarde om ons te helpen bij het vormgeven van toekomstige updates. Dat gezegd hebbende, respecteren we uw aanbeveling om andere oplossingen te overwegen, zoals de native app van Shopify, en waarderen we uw mening. We streven er altijd naar om te verbeteren en de best mogelijke ervaring te bieden, en uw feedback speelt een belangrijke rol in dat proces. Als u besluit om ons nog een kans te geven of als u nog vragen heeft, aarzel dan niet om contact met ons op te nemen. We staan klaar om u te helpen! Met vriendelijke groet, Kim|Langwill Team

We highly appreciate you leaving a review! Thank you for taking the time to leave us an excellent rating! 🌟 We are glad that you are happy with the service. Your feedback is very valuable to us to keep a high standard to our product. Thanks again! Kim|Langwill Customer Support of Channelwill

Thank you so much for your kind words! 💛 We’re really glad to know you found our team kind, supportive, and fast. Your feedback truly motivates us to keep delivering great service! Thank you for choosing Langwill! Best Regards, Kim|Langwill Support Team

Thank you so much for your kind words! 😊 We’re glad to know you’re happy with our support. Our team is always here to help whenever you need assistance! Best Regards, Kim|Langwill Support Team