
Langwill:AI Language Translate
Shopify Language Translation App- Translate Shopify store
Rating
4.6
feedback
1,236
chart
#2,422
All reviews
Rating Breakdown
April 2, 2025
Dear Chris, I hope you're having a great day! We sincerely appreciate you taking the time to leave a review rating for our app. We understand that encountering issues with an app can be frustrating, and we truly regret any confusion or inconvenience this may have caused. Our goal is to ensure that every user gets the best possible experience, and we’d love the opportunity to address any concerns you have. If the issue you faced was related to some texts on your page not being translated to German, we’d be happy to guide you through the setup and functionality to ensure you’re getting the most out of our app. If you’re open to it, our support team is ready to assist you one-on-one and walk you through any challenges you may have faced. Would you be available for a quick chat or a troubleshooting session at your convenience? Your satisfaction is our top priority, and we’d love to turn your experience around. Looking forward to hearing from you soon! 🌹 Sincerely, Kim|Langwill Customer Support Representative
March 19, 2025
Super fast, easy to nunderstand and agents take the extra mile to help!
Thank you so much for your kind words! 😊 We're thrilled to hear that you found our support fast, easy to understand, and helpful. Our team is always happy to go the extra mile for our customers! 🚀 If you ever need further assistance, don’t hesitate to reach out. 💙 Best Regards, Kim|Langwill Customer Support
March 11, 2025
Amazing support that was super quick and helpful to solve the difficulties I faced! thank a lot!
Thank you so much for your kind words! 😊 We're thrilled to hear that our support team was able to assist you quickly and effectively. If you ever need further help, don't hesitate to reach out—we're always here for you! 🚀💙 Thank you for choosing Langwill! Best Regards, Kim|Langwill Customer Support
March 3, 2025
Flowless customer support, excellent functionality of the application.
Thank you so much for your kind words! 😊 We're thrilled to hear that you're enjoying the app and our customer support. If you ever need any assistance, we're always here to help! 🚀✨ Thank you for choosing Langwill! Best regards, Kim|Langwill Customer Support
March 1, 2025
great app & great team works perfect and if something needs to be customized, the service is super quick and friendly
Thank you so much for your amazing review! We're very proud to hear that you are happy with the app and the customer support. We really appreciate your feedback, we are committed to maintaining high standards in user experience from the app. Feel free to contact us anytime as you may require support or if you have questions and suggestions. We are available 24/7 to provide assistance. Thank you again! Best regards, Emma Langwill Customer Support Team
Feb. 20, 2025
サポートが充実している。また、コード経験がなくても感覚的にカスタマイズが可能。
嬉しいお言葉をありがとうございます!😊 サポートが充実しており、カスタマイズも使いやすいとのことで嬉しいです。何かお困りのことがありましたら、お気軽にお声がけください。喜んでお手伝いします!🚀 よろしくお願いします、 キム|ラングウィルサポート
Feb. 14, 2025
Great app and even better customer service!
Hello there, Thank you so much for taking the time to send us a review. We are delighted that you are happy with the app and the customer support. Considering your rating, we would like to take the opportunity to address any issues you may have. We aim to improve your experience with the app. We wish to understand more the feedback from your review rating. Kindly, please send us a message anytime and we are looking forward to improving your experience with Langwill. Thank you! Langwill Team
Feb. 11, 2025
I installed the app for only 15 minutes to try it out and removed it from my store because it wasn't useful. There was a free trial and I took advantage of it. They will see for themselves that I deleted it after only 15 minutes. However, I saw that they reflected the monthly fee on my bill. This is nothing but a scam, I do not recommend you to use it.
Hello there, We sincerely apologize for the inconvenience caused. After reviewing your account, we found that you had initially activated the free trial on October 17, 2024, at 11:40 PM. Since the trial was used up, when you re-applied for the service, the system automatically charged you. We deeply regret the lack of clarity in our product communication, which led to this misunderstanding. Thank you for bringing this to our attention. Once again, we apologize for the trouble this has caused you. If there is anything further we can do to assist you, please do not hesitate to let us know. Langwill Team
Feb. 4, 2025
Je n'ai pas eu l'occasion de bien la découvrir encore. Je travaille dessus mais j'apprécie le service client qui est assez réactif et répond rapidement à nos questions ou demandes.
Bonjour La Purative Monaco, ici Nova de l'équipe de support Langwill. Merci beaucoup d'avoir partagé vos réflexions avec nous ! Nous sommes ravis d'apprendre que vous avez eu une expérience positive avec notre service client et que vous avez trouvé notre équipe réactive à vos besoins. Nous apprécions vraiment vos commentaires et nous sommes ravis que vous exploriez Langwill. Nous serions ravis d’en savoir plus sur votre parcours avec celui-ci alors que vous continuez à découvrir toutes ses fonctionnalités. Si vous avez un moment, nous apprécierions vraiment que vous partagiez vos réflexions avec les autres. Votre contribution nous aide à continuer à nous améliorer et à offrir la meilleure expérience possible ! Merci encore de nous avoir choisis.💓
Jan. 21, 2025
Buena atención al cliente.
¡Gracias por tu comentario! 😊 Nos alegra saber que estás satisfecho con nuestro servicio de atención al cliente. Siempre estamos aquí para ayudarte con lo que necesites. ¡No dudes en contactarnos si tienes más preguntas! 🙌 Saludos cordiales, Kim|Equipo de soporte de Langwill
Jan. 20, 2025
Sehr kompetente und nette Beratung durch dem/der Mitarbeiter/in "Nova".
Vielen Dank für Ihre positive Bewertung 😊 Es freut uns sehr zu hören, dass Sie mit der kompetenten und freundlichen Beratung durch Nova zufrieden sind. Ihr Feedback motiviert uns, weiterhin unser Bestes zu geben. Sollten Sie weitere Fragen oder Anliegen haben, können Sie sich jederzeit gerne an uns wenden. Sophie|Langwill Kundenbetreuung von Channelwill
Jan. 13, 2025
We highly appreciate you leaving a review! Thank you for taking the time to leave us an excellent rating! 🌟 We are glad that you are happy with the service. Your feedback is very valuable to us to keep a high standard to our product. Thanks again! Sophie|Langwill Customer Support of Channelwill
Jan. 13, 2025
We highly appreciate you leaving a review! Thank you for taking the time to leave us an excellent rating! 🌟 We are glad that you are happy with the service. Your feedback is very valuable to us to keep a high standard to our product. Thanks again! Sophie|Langwill Customer Support of Channelwill
Dec. 18, 2024
I love this app, the support is excellent, especially Kim!
Thank you so much for leaving an amazing review! We're very proud to hear that you are happy with the support and the app. We really appreciate your feedback. We are committed to maintaining high standards in user experience from using the platform. Feel free to contact us anytime as you require, we are available 24/7 to provide assistance. Thank you again! Emma Langwill Customer Support Team of Channelwill
Dec. 17, 2024
best app
Thank you so much for taking the time to leave us 5-stars! We are delighted that you're happy with the platform. We really appreciate your feedback, as we always try to improve users overall experience. Feel free to contact us anytime for suggestions, questions and support. We are available 24/7 to provide assistance. Thank you again! Emma Langwill Customer Support Team of Channelwill
Nov. 18, 2024
good service, quick response from the team. Nova did a great job fixing all my issues.
Thank you so much for your kind words! 😊 We’re delighted to hear that you had a positive experience with our team and that Nova was able to resolve your issues efficiently. Your feedback motivates us to continue delivering excellent service. If you have any further questions or need assistance, feel free to reach out. We’re always here to help! Best regards, Kim|Langwill Support Team of Channelwill
Nov. 9, 2024
Great!! happy with the helpful support team .
Thank you so much for taking the time to leave an amazing review! We're very happy to hear that you are happy with the support. We really appreciate your feedback and we are committed to maintaining high standards in user experience from the app. Feel free to contact us anytime if you have questions, suggestions or require support. We are available 24/7 to provide assistance. Thank you again! Emma Langwill Customer Support Team of Channelwill
Oct. 27, 2024
Good customer service, powerful app
Thank you for leaving a fantastic review! We're very proud to hear that you are happy with the support. We really appreciate your feedback, we are committed to maintaining high standards in user experience from the app. Feel free to contact us anytime, we are available 24/7 to provide assistance. Thank you again! Emma Langwill Customer Support Team of Channelwill
Oct. 23, 2024
very good support , thank you
Thank you for your kind words! We're thrilled to hear that you had a positive experience with our support team. If you need further assistance, don’t hesitate to reach out—we’re always here to help! Thank you for choosing, Langwill! Best Regards, Kim|Langwill Support Team of Channelwill
Oct. 15, 2024
Langwill app is an excellent application with the ability to manage your multilingual websites perfectly. The support team is excellent. they answer your questions in a very short time as soon as you need them. Thank you to Mrs Kim, an excellent support specialist.
Using app
7 months
Total reviews
1
Average rating
5.0
Thank you for your wonderful feedback! We're glad to hear that Langwill app is meeting your multilingual needs perfectly. Kim and the support team truly appreciate your kind words and are always here to assist you promptly whenever needed. Thanks again for choosing us! Best Regards, Kim|Langwill Support Team of Channelwill