Langwill：AI Language Translate

Hi there, My name is Sophie from Langwill Customer Support Team of Channelwill. Thank you for your feedback. We’re sorry to hear about the experience you had. When our app is uninstalled, some code snippets may remain due to Shopify’s platform structure, but we can guide you on how to safely remove any leftover code. If you’d like, we can provide step-by-step instructions to ensure everything is fully removed from your store. Please let us know, and we’ll be happy to assist! Please feel free to send us a message anytime as you require help. We are always available to provide support 24/7. Thank you again. Sophie Langwill Customer Support Team

Thank you so much for your kind words! We’re really glad to hear you’re enjoying the app and had a great experience with our customer service. If you ever need anything, we’re always here to help! 😊 Best regards, KIm|Langwill Support Team ✨

Thanks for the great review! We're thrilled that you found our translate tool helpful and our service satisfying. If you need any other support, please feel free to message us again anytime. We'll be here to assist! Best Regards, Kim|Langwill Support Team

Bonjour, Ici Nova de l'équipe d'assistance Channelwill. Nous avons récemment pris connaissance de votre avis négatif (1 étoile) et nous sommes sincèrement désolés de votre expérience. Nous mettons tout en œuvre pour fournir des traductions précises et une configuration simple, et nous sommes navrés d'apprendre que le service n'a pas fonctionné comme prévu sur votre boutique. Concernant les problèmes de traduction, sachez que nombre de nos marchands obtiennent d'excellents résultats une fois l'application correctement configurée. En effet, la configuration peut parfois nécessiter quelques ajustements en fonction du thème ou du code personnalisé. Si vous aviez contacté notre équipe d'assistance plus tôt, nous vous aurions accompagné avec plaisir, étape par étape, pour que les traductions fonctionnent correctement sur votre boutique. Nous avons également noté votre préoccupation concernant la facturation pendant la période d'essai gratuite. Si vous souhaitez obtenir un remboursement, veuillez nous contacter directement. Nous serons ravis de vous aider et de résoudre votre problème de facturation. ❤️ Si vous souhaitez donner une autre chance à notre application, nous serons heureux de vous aider à la configurer correctement, de vous expliquer le fonctionnement des fonctionnalités et de nous assurer que les traductions s'affichent correctement à l'avenir. Votre satisfaction est notre priorité et nous tenons à rectifier la situation. 😊 Merci et à bientôt pour nous aider davantage.

Thank you so much for this amazing review! 🌟 We’re thrilled to hear that both Kim and the app have made such a great impression on you. Knowing that you find it better — and more affordable — than other apps you’ve tried truly means a lot to us. Your 6/5 stars absolutely made our day! We’ll keep working hard to deliver the best experience possible. If you ever need anything, we’re always here to help. 💛 Best Regards, Kim|Langwill Support Team ✨

Thank you so much for your kind words! We're thrilled to hear that you found our customer service quick and helpful. If you ever need anything else, we're always here to assist! 😊 Best regards, Kim|Langwill Team

Hi there, My name is Emma from Langwill Customer Support Team of Channelwill. We appreciate the time in leaving a review. We understand we might not have fulfilled your requirements from the app, and we would love to take the opportunity to address any issues you are experiencing if you may, please. We have also reached out to you separately via email. We are willing to address any faults and issues as we are committed to provide the best possible user experience. Kindly share with us your feedback and we are happy to listen. Please feel free to send us a message anytime as you require help. We are always available to provide support 24/7. Thank you again. Emma Langwill Customer Support Team

Hallo, Dit is Kim van het Langwill Support Team. Bedankt dat u de tijd heeft genomen om uw feedback met ons te delen. Wij waarderen uw opmerkingen en begrijpen uw zorgen. We zijn blij te horen dat u de vertalingen nauwkeurig vindt en dat de app goed voor u werkt. We begrijpen echter uw zorgen over gegevensopslag en -toegang. Bij Langwill geven we prioriteit aan de privacy en veiligheid van gebruikers en we werken voortdurend aan het verbeteren van onze service om ervoor te zorgen dat deze voldoet aan de hoogste normen van transparantie en gebruikerscontrole. We onderzoeken actief mogelijkheden om meer flexibiliteit te bieden rond gegevenstoegang, en uw input is van onschatbare waarde om ons te helpen bij het vormgeven van toekomstige updates. Dat gezegd hebbende, respecteren we uw aanbeveling om andere oplossingen te overwegen, zoals de native app van Shopify, en waarderen we uw mening. We streven er altijd naar om te verbeteren en de best mogelijke ervaring te bieden, en uw feedback speelt een belangrijke rol in dat proces. Als u besluit om ons nog een kans te geven of als u nog vragen heeft, aarzel dan niet om contact met ons op te nemen. We staan klaar om u te helpen! Met vriendelijke groet, Kim|Langwill Team

We highly appreciate you leaving a review! Thank you for taking the time to leave us an excellent rating! 🌟 We are glad that you are happy with the service. Your feedback is very valuable to us to keep a high standard to our product. Thanks again! Kim|Langwill Customer Support of Channelwill

Thank you so much for your kind words! 💛 We’re really glad to know you found our team kind, supportive, and fast. Your feedback truly motivates us to keep delivering great service! Thank you for choosing Langwill! Best Regards, Kim|Langwill Support Team

Thank you so much for your kind words! 😊 We’re glad to know you’re happy with our support. Our team is always here to help whenever you need assistance! Best Regards, Kim|Langwill Support Team

Thank you so much for your kind words! We’re glad to hear you had an amazing experience and found the application process easy and helpful. Your feedback means a lot to us! 🌟 Best Regards, Sophie|Langwill Support Team

非常感谢您抽出时间留下评价！得知您对应用程序和客户服务感到满意，我们深感欣喜。我们始终致力于为每位用户提供最佳体验。 如需支持，请随时联系我们。 我们全天候待命，随时为您服务。 再次感谢！ Sophie Langwill客户支持团队（隶属Channelwill）

We are very glad that you are happy with the app! Thank you so much for taking the time to leave a review. We are committed to driving the best experience possible for everyone. Please feel free to reach out anytime as you need support. We are available 24/7 to attend to your needs. Thank you again! Emma Langwill Customer Support Team of Channelwill

Thank you so much for taking the time to leave a review! It is fantastic to hear that you are happy with the app and the customer service. We are committed to driving the best experience possible for everyone. Please feel free to reach out anytime as you need support. We are available 24/7 to attend to your needs. Thank you again! Emma Langwill Customer Support Team of Channelwill

Thank you so much for your kind words! We’re glad to hear you had an amazing experience and found the application process easy and helpful. Your feedback means a lot to us! 🌟 Best Regards, Kim|Langwill Support Team

Thank you so much for taking the time to leave us a review. We are very glad that you are happy with the app. We truly appreciate feedback. Thank you again for the 5-stars! Best Regards, Emma Langwill Customer Support of Channelwill

Thank you so much for your kind words! We’re delighted to know that you found our support prompt and knowledgeable. Your satisfaction is our top priority. Best Regards, Kim|Langwill Support Team

Thank you so much for your kind words! 🌸 We truly appreciate your understanding and are glad our support team was able to assist you with the refund. We completely understand how billing limits can be confusing at times, and we’re happy we could resolve it quickly for you. We’d love to have you back once your business grows — our team will always be here to support you! 💪✨ Best Regard, Nova| Langwill Support Team