All reviews

Rating Breakdown

  • 5
    87% (533 ratings)
  • 4
    5% (30 ratings)
  • 3
    0% (3 ratings)
  • 2
    1% (4 ratings)
  • 1
    7% (40 ratings)

Reviews with Text

  • 94% (576)
Review RSS Feed Review RSS Feed

5 / 5 Share

Nov. 5, 2025

kind, supportive, fast.

Using app

Over 3 years

Total reviews

2

Average rating

5.0

Developer Reply

Thank you so much for your kind words! 💛 We’re really glad to know you found our team kind, supportive, and fast. Your feedback truly motivates us to keep delivering great service! Thank you for choosing Langwill! Best Regards, Kim|Langwill Support Team

5 / 5 Share

Oct. 30, 2025

Nice support

Using app

About 2 months

Total reviews

4

Average rating

5.0

Developer Reply

Thank you so much for your kind words! 😊 We’re glad to know you’re happy with our support. Our team is always here to help whenever you need assistance! Best Regards, Kim|Langwill Support Team

5 / 5 Share

Oct. 29, 2025

Using app

Almost 3 years

Total reviews

4

Average rating

4.0

Developer Reply

Thank you so much for your kind words! We’re glad to hear you had an amazing experience and found the application process easy and helpful. Your feedback means a lot to us! 🌟 Best Regards, Sophie|Langwill Support Team

5 / 5 Share

Oct. 28, 2025

响应特别快

Using app

Over 2 years

Total reviews

6

Average rating

5.0

Developer Reply

非常感谢您抽出时间留下评价!得知您对应用程序和客户服务感到满意,我们深感欣喜。我们始终致力于为每位用户提供最佳体验。 如需支持,请随时联系我们。 我们全天候待命,随时为您服务。 再次感谢! Sophie Langwill客户支持团队(隶属Channelwill)

5 / 5 Share

Oct. 28, 2025

Great service!

Using app

Over 3 years

Total reviews

2

Average rating

5.0

Developer Reply

We are very glad that you are happy with the app! Thank you so much for taking the time to leave a review. We are committed to driving the best experience possible for everyone. Please feel free to reach out anytime as you need support. We are available 24/7 to attend to your needs. Thank you again! Emma Langwill Customer Support Team of Channelwill

5 / 5 Share

Oct. 26, 2025

Really good experience not only the plugins itself, also for the best customer service

Using app

4 days

Total reviews

1

Average rating

5.0

Developer Reply

Thank you so much for taking the time to leave a review! It is fantastic to hear that you are happy with the app and the customer service. We are committed to driving the best experience possible for everyone. Please feel free to reach out anytime as you need support. We are available 24/7 to attend to your needs. Thank you again! Emma Langwill Customer Support Team of Channelwill

1 / 5 Share

Oct. 23, 2025

THIS APP DESTROED MY TRANSLATIONS!!!!

Store

Sweetel

Using app

11 minutes

Total reviews

5

Average rating

1.8

Developer Reply

Hello There, Thank you for taking time sharing your feedback. This is Kim from the Langwill Support Team. We’re truly sorry to hear about your experience and the issues you’ve encountered with the app. We completely understand how frustrating it must be to see your translations affected, and we want to make things right as quickly as possible. To help us investigate and restore your setup, could you please share a few details? 1) The name or URL of your store 2) When the issue started occurring 3) Any recent changes or updates made before the problem appeared Our technical team will prioritize your case and work on resolving this immediately. We value your trust and appreciate the opportunity to make this right. Thank you for bringing this to our attention—we’re committed to ensuring your store runs smoothly and securely. Warm regards, Kim|Langwill Team

5 / 5 Share

Oct. 23, 2025

Amazing experience thanks so much very easy application and helpful .

Using app

5 days

Total reviews

2

Average rating

5.0

Developer Reply

Thank you so much for your kind words! We’re glad to hear you had an amazing experience and found the application process easy and helpful. Your feedback means a lot to us! 🌟 Best Regards, Kim|Langwill Support Team

5 / 5 Share

Oct. 13, 2025

Store

Tallow

Using app

21 days

Total reviews

2

Average rating

5.0

Developer Reply

Thank you so much for taking the time to leave us a review. We are very glad that you are happy with the app. We truly appreciate feedback. Thank you again for the 5-stars! Best Regards, Emma Langwill Customer Support of Channelwill

5 / 5 Share

Oct. 9, 2025

Extremely supportive, prompt response to enquiries with indepth knowledge

Using app

4 months

Total reviews

1

Average rating

5.0

Developer Reply

Thank you so much for your kind words! We’re delighted to know that you found our support prompt and knowledgeable. Your satisfaction is our top priority. Best Regards, Kim|Langwill Support Team

2 / 5 Share

Oct. 9, 2025

Almost good, but there are always problems coming up. I currently get random symbols/words showing up on the site, which are not listed in the translations list. They just appear on the site. You cant fix it. And the support is not very rushed to fixed it since it has been a week of a random word in my navigation which they didn't fix. I always get we will pass it to the team and let you know. But no one let me know anything and the problem persists. The automatic translation is bad. And I am a bit afraid to pay for the AI translation plan seeing how half working the app already it. The glossary also works halfway. The manual translations get overwritten, or just dont save at all. Maybe writting this review gets me faster support because we already spent too much time going back and forth with this app.

Store

LUCAA

Using app

21 days

Total reviews

1

Average rating

2.0

5 / 5 Share

Oct. 5, 2025

Really Great Support! I didn't know that I would be charged automatically once I reach my credit limit. So I got charged extra. When I got to know about this, I uninstalled it, but I still got charged. After contacting the support team, they refunded me. That's really wonderful. Once I grow, I may use their app again. Thanks!

Using app

12 days

Total reviews

13

Average rating

5.0

Developer Reply

Thank you so much for your kind words! 🌸 We truly appreciate your understanding and are glad our support team was able to assist you with the refund. We completely understand how billing limits can be confusing at times, and we’re happy we could resolve it quickly for you. We’d love to have you back once your business grows — our team will always be here to support you! 💪✨ Best Regard, Nova| Langwill Support Team

5 / 5 Share

Sept. 16, 2025

Big thanks to the support team! The app works smoothly and makes translating my store effortless. Really happy with how easy it is to use!

Using app

12 days

Total reviews

3

Average rating

5.0

Developer Reply

Thank you so much for your kind words! We’re thrilled to hear that the app is making your store translations easier and more efficient. Our team is always here to help, and we’re so glad to know you’re happy with your experience. If you ever need anything, don’t hesitate to reach out! Best regards, Kim|Langwill Support Team

5 / 5 Share

Sept. 9, 2025

Using app

About 5 hours

Total reviews

4

Average rating

5.0

Developer Reply

Thank you so much for taking the time to send your 5-stars. We are delighted to see that you are happy with the app. Your feedback mean a lot to us. ❤️ Kindly feel free to reach out to us as you need support. We are always available to provide help and the best user experience possible. Thank you again! ☺️ Emma Langwill Customer Support Team of Channelwill

5 / 5 Share

Sept. 2, 2025

This is one of my best apps, it works perfectly, suits my needs. The customer service is top notch.

Using app

1 day

Total reviews

1

Average rating

5.0

Developer Reply

Thank you so much for your kind words! We're thrilled to hear that the app is working perfectly for you and that it's meeting your needs. We're also glad you had a great experience with our customer service team. We truly appreciate your support and look forward to continuing to serve you! 😊 Best Regards, Kim|Langwill Support Team

5 / 5 Share

Aug. 29, 2025

Using app

About 2 months

Total reviews

3

Average rating

5.0

Developer Reply

We highly appreciate you leaving a review! Thank you for taking the time to leave us an excellent rating! 🌟 We are glad that you are happy with the service. Your feedback is very valuable to us to keep a high standard to our product. Thanks again! Kim|Langwill Customer Support of Channelwill

5 / 5 Share

Aug. 22, 2025

Great Support – Issue Resolved Dear Langwill Support Team, Thank you so much for your top service during this support session. Everything has been resolved perfectly, and I really appreciate your quick and professional help.

Using app

About 1 year

Total reviews

3

Average rating

5.0

Developer Reply

Thank you very much for taking the time to send us 5-stars. We value your feedback. We are happy that we were able to help and provide the support that you need. ❤️ Please feel free to send us a message as you need support. We are available 24/7 to help out. We promise to continue to do best effort and drive the best possible solutions. Thank you again! ☺️ Emma Langwill Customer Support of Channelwill https://www.channelwill.com/

5 / 5 Share

Aug. 21, 2025

Using app

Over 3 years

Total reviews

4

Average rating

5.0

Developer Reply

We highly appreciate you leaving a review! Thank you for taking the time to leave us an excellent rating! 🌟 We are glad that you are happy with the service. Your feedback is very valuable to us to keep a high standard to our product. Thanks again! Kim|Langwill Customer Support of Channelwill

5 / 5 Share

Aug. 20, 2025

support fast! tks Kim

Using app

About 19 hours

Total reviews

6

Average rating

5.0

Developer Reply

Thank you for your feedback. We’re pleased to hear that Kim was able to provide you with prompt support. We truly appreciate your kind words and look forward to assisting you again in the future. Best Regards, Kim|Langwill Team

5 / 5 Share

Aug. 19, 2025

very fast and helpful

Using app

Over 1 year

Total reviews

1

Average rating

5.0

Developer Reply

Thanks so much for your kind words! We're thrilled to hear you had experienced a fast and helpful customer support from Langwill. Let us know if you need anything else! We are here to assist! Best Regards, Kim|Langwill Support Team