Langwill：AI Language Translate
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非常感谢 Langwill 团队的帮助！ 之前遇到了自动扣费的问题，联系 Langwill 后，他们非常及时地帮我处理了退款申请，整个沟通过程很顺畅，客服响应也很耐心。 原本预计需要 15-30 天处理完成，但在 Shopify 扣款确认后，实际大约 7 个工作日就完成了，非常高效。 感谢 Langwill 提供的专业服务和快速解决问题的能力，后续还会继续使用并推荐给有需要的朋友！
非常感谢您写下如此精彩的评价和暖心的留言！💙 得知我们的团队能够迅速为您提供帮助，并让退款流程顺利无忧，我们感到由衷的高兴。 您在整个过程中表现出的耐心与理解对我们意义重大。我们也很高兴一切都比预期更早完成了！ 我们衷心感谢您对 Langwill 的持续信任和推荐。我们将继续竭尽全力，为您提供快速、专业且贴心的支持。感谢您选择 Langwill！🙌 此致， Kim CWILL Langwill 支持团队
First, their one-click translation feature makes translating languages effortless and convenient—a capability other plugins currently lack—and it works exceptionally well. The downside is that they do not offer an API key interface; instead, you have to purchase a 30,000-character quota for $4.90. This necessitates repeated top-ups—for instance, with 700 product links, I had to reload my balance multiple times just to translate into a single language. If you have a large number of products, I would recommend looking for a plugin that supports API keys, as their quota pricing is too expensive.
Hi there, Thank you for taking the time to share your feedback and for trying Langwill. We truly appreciate your kind words about our one-click translation feature. We're glad to hear you found it effortless and convenient, and we're sorry that the word credit cost prevented you from completing your translations. We also understand your concern regarding API key support. At the moment, Langwill does not support API key integration on any plan. We genuinely appreciate your suggestion, as feedback like yours helps us understand which features are most valuable to our users. We'd love the opportunity to assist you further. If you're willing to give Langwill another try, simply reinstall the app and let us know. Our development team can review your store, calculate the total word count, and provide an estimate of the word credits required to complete all of your translations, so you'll have a clear understanding of the translation requirements before proceeding. Thank you again for your honest feedback. We truly value your input and hope to have the opportunity to provide you with a better experience. If you have any questions or need any assistance, please don't hesitate to reach out—we're always happy to help. Sophie|Langwill Customer Support of CWILL
Charged in trial Period. reason reached over 30000 word transalated. you don't able to know when app will charged from you.
Hello Handicraft Trend, This is Nova from the Langwill Support Team at CWILL. Thank you for sharing your feedback. We sincerely apologize for the frustration caused by the unexpected charge after exceeding the 30,000-word translation limit during your trial period. We noticed that you have not yet reached out to our support team regarding this matter. If you had contacted us directly, we would have been happy to review your case and assist you with a refund request. To clarify, the charge occurred because your translation usage exceeded the 30,000-word limit included in the trial plan. When the Auto Charge feature is enabled, the system automatically purchases additional translation credits once the included quota has been used, allowing translations to continue without interruption. You can review or disable this option anytime by going to Settings > Account > Auto Charge. If you prefer to avoid additional charges, we recommend turning this feature off. Once disabled, translation will stop after the included quota is reached, and no further charges will be applied. We would still like to help resolve this matter. If you would like to request a refund, please reply to our support email thread, and our team will prioritize reviewing your case and assisting you as soon as possible. We truly appreciate your feedback and the opportunity to improve your experience with Langwill. We look forward to assisting you and resolving this issue. Best Regards, Nova| Langwill Support Team
相对而言，翻译还是比较好用的，就是这价格，贵了些。
感谢您的反馈！很高兴得知翻译功能能很好地满足您的需求。 我们理解您对定价的顾虑，并衷心感谢您分享您的想法。我们持续致力于提升翻译质量、性能及整体价值，以确保客户获得最佳体验。 您的反馈对我们非常宝贵，我们将在此评估定价及未来改进方案时予以充分考虑。感谢您选择我们的应用，并支持我们的持续发展！ 此致， Kim|CWILL Langwill 支持团队
Perfect
Thank you for your wonderful review! 🌟 We're thrilled to hear that your experience has been perfect. Your support means a lot to us, and we'll continue working hard to provide the best possible service. If you ever need any assistance, our team is always here to help! Best Regards, Kim|Langwill Support Team of CWILL
Painful to find some content that requires translation. Fast support but app has no improvements for some time now. I utilise a paid for (albeit standard) theme and when I make a change, sometimes it take a long time to find the untranslated entry. I have to paginate through pages and pages of other text before finding what I'm looking for. Interface is also a little old. It takes some time to get images "translated". I still have this installed right now, but I am actively looking at other translation apps.
Hello There, This is Kim from the Langwill Support Team of CWILL. 🌹 Thank you for taking the time to share your honest feedback. We truly appreciate you recognizing the responsiveness of our support team, and we’re sorry to hear that the experience with locating untranslated content and image translations has been frustrating for you. We understand how time-consuming it can be to search through multiple entries after theme changes, especially when managing a growing store. Your feedback about improving searchability, navigation, and the overall interface is valuable, and we’ve shared these points with our product team for further review. Regarding translated images, processing times can sometimes vary depending on theme structure and Shopify synchronization, but we understand the delay can impact workflow efficiency. We appreciate that you’ve continued using the app despite these challenges, and we’d still love the opportunity to improve your experience. If you’re open to it, please reach out to our support team with specific examples of the untranslated entries or workflows causing the most difficulty so we can investigate possible optimizations or workarounds for your store setup. Best Regards, Kim|Langwill Support Team of CWILL
We highly appreciate you leaving a review! Thank you for taking the time to leave us an excellent rating! 🌟 We are glad that you are happy with the service. Your feedback is very valuable to us to keep a high standard to our product. Thanks again! Kim|Langwill Customer Support of CWILL
fast support, quick response and easy help and guideline to solution
We highly appreciate you leaving a review! Thank you for taking the time to leave us an excellent rating! 🌟 We are glad that you are happy with the service. Your feedback is very valuable to us to keep a high standard to our product. Thanks again! Sophie|Langwill Customer Support of CWILL
We highly appreciate you leaving a review! Thank you for taking the time to leave us an excellent rating! 🌟 We are glad that you are happy with the service. Your feedback is very valuable to us to keep a high standard to our product. Thanks again! Kim|Langwill Customer Support of CWILL
We would like to thank the support team of Langwill. They have been very helpful, professional, and kind. We truly appreciate their great service and support.
We highly appreciate you leaving a review! Thank you for taking the time to leave us an excellent rating! 🌟 We are glad that you are happy with the service. Your feedback is very valuable to us to keep a high standard to our product. Thanks again! Sophie|Langwill Customer Support of CWILL
M'a beaucoup aidé merci infiniment.
Merci ! 😊 Nous sommes ravis d'apprendre que vous avez apprécié votre expérience ! Vos commentaires comptent beaucoup pour nous. Si vous avez d'autres questions, n'hésitez pas à nous envoyer un message à tout moment. Cordialement, Sophie | Équipe d'assistance Langwill de CWILL
Super support, bonne APP
Thank you so much for taking the time to leave us review! We really appreciate your feedback. 🌟 We are glad that you are happy with the support and the app. We promise to continue to strive in providing the best possible user experience to everyone. Thank you again! Emma Langwill Customer Support Team of CWILL
thank you!
Thank you so much for your kind feedback! We truly appreciate your support and are glad to hear from you. If there’s anything more we can do for you, feel free to let us know anytime 😊 Best Regards, Kim|Langwill Support Team of CWILL
Customer service was patient, and it was a very pleasant experience.
Thank you very much for taking the time to leave us a review! We really appreciate your feedback! 🌟 We are glad that you are happy with the app and the service. We promise to continue to strive in providing the best user experience possible. Thank you again! Emma Langwill Customer Support of CWILL
We highly appreciate you leaving a review! Thank you for taking the time to leave us an excellent rating! 🌟 We are glad that you are happy with the service. Your feedback is very valuable to us to keep a high standard to our product. Thanks again! Kim|Langwill Customer Support of CWILL
Kim from the support team was amazing! She helped me quickly and made everything very smooth and easy. I really appreciate her great support!
Thank you! 😊 We’re happy to know you had a good experience! Your feedback means a lot to us. If you have any other concerns, please feel free to message us anytime. Best Regards, Sophie|Langwill Support Team
The customer support is top notch
We highly appreciate you leaving a review! Thank you for taking the time to leave us an excellent rating! 🌟 We are glad that you are happy with the service. Your feedback is very valuable to us to keep a high standard to our product. Thanks again! Sophie|Langwill Customer Support of CWILL
always helpfull
We highly appreciate you leaving a review! Thank you for taking the time to leave us an excellent rating! 🌟 We are glad that you are happy with the service. Your feedback is very valuable to us to keep a high standard to our product. Thanks again! Sophie|Langwill Customer Support of CWILL
they are very supportive
We highly appreciate you leaving a review! Thank you for taking the time to leave us an excellent rating! 🌟 We are glad that you are happy with the service. Your feedback is very valuable to us to keep a high standard to our product. Thanks again! Sophie|Langwill Customer Support of CWILL
Nice app, good translations
Thank you so much for your kind feedback! 😊 We’re glad to hear you’re enjoying the app and that the translations are working well for you. If you ever need help or have suggestions, feel free to reach out — we’re always happy to assist! Best Regards, Kim|Langwill Support Team of CWILL
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