Langwill：AI Language Translate
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Really good experience not only the plugins itself, also for the best customer service
Thank you so much for taking the time to leave a review! It is fantastic to hear that you are happy with the app and the customer service. We are committed to driving the best experience possible for everyone. Please feel free to reach out anytime as you need support. We are available 24/7 to attend to your needs. Thank you again! Emma Langwill Customer Support Team of Channelwill
THIS APP DESTROED MY TRANSLATIONS!!!!
Hello There, Thank you for taking time sharing your feedback. This is Kim from the Langwill Support Team. We’re truly sorry to hear about your experience and the issues you’ve encountered with the app. We completely understand how frustrating it must be to see your translations affected, and we want to make things right as quickly as possible. To help us investigate and restore your setup, could you please share a few details? 1) The name or URL of your store 2) When the issue started occurring 3) Any recent changes or updates made before the problem appeared Our technical team will prioritize your case and work on resolving this immediately. We value your trust and appreciate the opportunity to make this right. Thank you for bringing this to our attention—we’re committed to ensuring your store runs smoothly and securely. Warm regards, Kim|Langwill Team
Amazing experience thanks so much very easy application and helpful .
Thank you so much for your kind words! We’re glad to hear you had an amazing experience and found the application process easy and helpful. Your feedback means a lot to us! 🌟 Best Regards, Kim|Langwill Support Team
Thank you so much for taking the time to leave us a review. We are very glad that you are happy with the app. We truly appreciate feedback. Thank you again for the 5-stars! Best Regards, Emma Langwill Customer Support of Channelwill
Extremely supportive, prompt response to enquiries with indepth knowledge
Thank you so much for your kind words! We’re delighted to know that you found our support prompt and knowledgeable. Your satisfaction is our top priority. Best Regards, Kim|Langwill Support Team
Almost good, but there are always problems coming up. I currently get random symbols/words showing up on the site, which are not listed in the translations list. They just appear on the site. You cant fix it. And the support is not very rushed to fixed it since it has been a week of a random word in my navigation which they didn't fix. I always get we will pass it to the team and let you know. But no one let me know anything and the problem persists. The automatic translation is bad. And I am a bit afraid to pay for the AI translation plan seeing how half working the app already it. The glossary also works halfway. The manual translations get overwritten, or just dont save at all. Maybe writting this review gets me faster support because we already spent too much time going back and forth with this app.
Really Great Support! I didn't know that I would be charged automatically once I reach my credit limit. So I got charged extra. When I got to know about this, I uninstalled it, but I still got charged. After contacting the support team, they refunded me. That's really wonderful. Once I grow, I may use their app again. Thanks!
Thank you so much for your kind words! 🌸 We truly appreciate your understanding and are glad our support team was able to assist you with the refund. We completely understand how billing limits can be confusing at times, and we’re happy we could resolve it quickly for you. We’d love to have you back once your business grows — our team will always be here to support you! 💪✨ Best Regard, Nova| Langwill Support Team
Big thanks to the support team! The app works smoothly and makes translating my store effortless. Really happy with how easy it is to use!
Thank you so much for your kind words! We’re thrilled to hear that the app is making your store translations easier and more efficient. Our team is always here to help, and we’re so glad to know you’re happy with your experience. If you ever need anything, don’t hesitate to reach out! Best regards, Kim|Langwill Support Team
Thank you so much for taking the time to send your 5-stars. We are delighted to see that you are happy with the app. Your feedback mean a lot to us. ❤️ Kindly feel free to reach out to us as you need support. We are always available to provide help and the best user experience possible. Thank you again! ☺️ Emma Langwill Customer Support Team of Channelwill
This is one of my best apps, it works perfectly, suits my needs. The customer service is top notch.
Thank you so much for your kind words! We're thrilled to hear that the app is working perfectly for you and that it's meeting your needs. We're also glad you had a great experience with our customer service team. We truly appreciate your support and look forward to continuing to serve you! 😊 Best Regards, Kim|Langwill Support Team
We highly appreciate you leaving a review! Thank you for taking the time to leave us an excellent rating! 🌟 We are glad that you are happy with the service. Your feedback is very valuable to us to keep a high standard to our product. Thanks again! Kim|Langwill Customer Support of Channelwill
Great Support – Issue Resolved Dear Langwill Support Team, Thank you so much for your top service during this support session. Everything has been resolved perfectly, and I really appreciate your quick and professional help.
Thank you very much for taking the time to send us 5-stars. We value your feedback. We are happy that we were able to help and provide the support that you need. ❤️ Please feel free to send us a message as you need support. We are available 24/7 to help out. We promise to continue to do best effort and drive the best possible solutions. Thank you again! ☺️ Emma Langwill Customer Support of Channelwill https://www.channelwill.com/
We highly appreciate you leaving a review! Thank you for taking the time to leave us an excellent rating! 🌟 We are glad that you are happy with the service. Your feedback is very valuable to us to keep a high standard to our product. Thanks again! Kim|Langwill Customer Support of Channelwill
support fast! tks Kim
Thank you for your feedback. We’re pleased to hear that Kim was able to provide you with prompt support. We truly appreciate your kind words and look forward to assisting you again in the future. Best Regards, Kim|Langwill Team
very fast and helpful
Thanks so much for your kind words! We're thrilled to hear you had experienced a fast and helpful customer support from Langwill. Let us know if you need anything else! We are here to assist! Best Regards, Kim|Langwill Support Team
We highly appreciate you leaving a review! Thank you for taking the time to leave us an excellent rating! 🌟 We are glad that you are happy with the service. Your feedback is very valuable to us to keep a high standard to our product. Thanks again! Kim|Langwill Customer Support of Channelwill
Amazing Emma helped very very quickly to translate my website
Thank you very much for taking the time to leave a review and share your kind words. We are glad that we were able to help and assist you. Your feedback mean a lot to us. ❤️ Kindly feel free to reach out to us as you need support. We are available 24/7 to take the opportunities in providing the best user experience possible for everyone. Thank you again! ☺️ Sophie Langwill Customer Support Team of Channewill.
Excellent técnical support. I would choose to install it again. Ich wich the app would have a cheaper beginner plan.
Terrible translations, worse than the simple browser translations. We got this app for the glossary feature but it is useless if the regular translations are bad. Promotes itself as "AI" but only the top tier has the option. Does not offer options to have photos based off of store language... We've been using this for a year and we are so glad to move away from them.
Hi Ashish, Thank you for taking the time to share your experience with us. I’m truly sorry to hear that the translations and features did not meet your expectations. We understand how important accurate translations and seamless multilingual experiences are, especially when it comes to presenting your store professionally to a global audience. Your feedback regarding the quality of translations, the glossary feature, and AI functionality has been noted with great concern. We’re continuously working to improve our services, and your input helps us identify areas that need the most attention. While it’s unfortunate that you’ve decided to move on, we’d still love to learn more about your specific pain points so we can improve not only for future users but possibly for you, should you reconsider us in the future. If you’re open to it, we’d appreciate the opportunity to schedule a quick call or exchange more details via email. Looking forward to your feedback.
We highly appreciate you leaving a review! Thank you for taking the time to leave us an excellent rating! 🌟 We are glad that you are happy with the service. Your feedback is very valuable to us to keep a high standard to our product. Thanks again! Kim|Langwill Customer Support of Channelwill
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