All reviews

Rating Breakdown

  • 5
    87% (533 ratings)
  • 4
    5% (30 ratings)
  • 3
    0% (3 ratings)
  • 2
    1% (4 ratings)
  • 1
    7% (40 ratings)

Reviews with Text

  • 94% (576)
Review RSS Feed Review RSS Feed

5 / 5 Share

Aug. 13, 2025

Using app

27 days

Total reviews

1

Average rating

5.0

Developer Reply

We highly appreciate you leaving a review! Thank you for taking the time to leave us an excellent rating! 🌟 We are glad that you are happy with the service. Your feedback is very valuable to us to keep a high standard to our product. Thanks again! Kim|Langwill Customer Support of Channelwill

5 / 5 Share

Aug. 10, 2025

Amazing Emma helped very very quickly to translate my website

Using app

About 5 hours

Total reviews

2

Average rating

5.0

Developer Reply

Thank you very much for taking the time to leave a review and share your kind words. We are glad that we were able to help and assist you. Your feedback mean a lot to us. ❤️ Kindly feel free to reach out to us as you need support. We are available 24/7 to take the opportunities in providing the best user experience possible for everyone. Thank you again! ☺️ Sophie Langwill Customer Support Team of Channewill.

5 / 5 Share

Aug. 5, 2025

Excellent técnical support. I would choose to install it again. Ich wich the app would have a cheaper beginner plan.

Using app

About 1 hour

Total reviews

3

Average rating

5.0

1 / 5 Share

Aug. 4, 2025

Terrible translations, worse than the simple browser translations. We got this app for the glossary feature but it is useless if the regular translations are bad. Promotes itself as "AI" but only the top tier has the option. Does not offer options to have photos based off of store language... We've been using this for a year and we are so glad to move away from them.

Store

Nobel

Using app

About 1 year

Total reviews

6

Average rating

4.3

Developer Reply

Hi Ashish, Thank you for taking the time to share your experience with us. I’m truly sorry to hear that the translations and features did not meet your expectations. We understand how important accurate translations and seamless multilingual experiences are, especially when it comes to presenting your store professionally to a global audience. Your feedback regarding the quality of translations, the glossary feature, and AI functionality has been noted with great concern. We’re continuously working to improve our services, and your input helps us identify areas that need the most attention. While it’s unfortunate that you’ve decided to move on, we’d still love to learn more about your specific pain points so we can improve not only for future users but possibly for you, should you reconsider us in the future. If you’re open to it, we’d appreciate the opportunity to schedule a quick call or exchange more details via email. Looking forward to your feedback.

5 / 5 Share

July 23, 2025

Store

BY FAR

Using app

1 day

Total reviews

2

Average rating

5.0

Developer Reply

We highly appreciate you leaving a review! Thank you for taking the time to leave us an excellent rating! 🌟 We are glad that you are happy with the service. Your feedback is very valuable to us to keep a high standard to our product. Thanks again! Kim|Langwill Customer Support of Channelwill

5 / 5 Share

July 14, 2025

Absolutely fantastic work. Thank you all so much for your support. I think other users of your theme will benefit from it too. Super cool THX

Using app

5 days

Total reviews

5

Average rating

4.8

5 / 5 Share

July 7, 2025

Support is extra! Thanks!

Using app

About 1 month

Total reviews

3

Average rating

5.0

Developer Reply

Thank you so much for your kind words! 😊 We're glad to hear you find the app easy to use. If you ever have questions or need assistance, feel free to reach out — we're always here to help! 💬💙 Best Regards, Langwill Team

5 / 5 Share

July 5, 2025

Great app. Easy to use.

Using app

About 1 year

Total reviews

2

Average rating

5.0

Developer Reply

Thank you so much for your kind words! 😊 We're glad to hear you find the app easy to use. If you ever have questions or need assistance, feel free to reach out — we're always here to help! 💬💙 Best Regards, Langwill Team

5 / 5 Share

Aug. 5, 2025

Fungerar som önskat och riktigt bra support

Store

Ergilo

Using app

About 1 month

Total reviews

3

Average rating

5.0

Developer Reply

"Tack så mycket för din recension! Vi är glada att höra att allt fungerar som önskat och att du är nöjd med vår support. Tveka inte att kontakta oss om du behöver hjälp i framtiden!" Bästa hälsningar, Kim|Langwill Support Team

5 / 5 Share

July 1, 2025

This app is the real deal with truly amazing and responsive support for whom no request is too much. Highly recommended, extremely accurate translations, very powerful and customisable and great value for money compared to the alternatives. Highly recommended!!

Using app

3 months

Total reviews

32

Average rating

4.9

Developer Reply

Thank you so much for your amazing review! We're thrilled to hear that you're enjoying the app and finding the translations accurate and the features powerful and customizable. Our support team truly appreciates your kind words—it means a lot to us that you’ve noticed the effort we put into making sure every user gets the help they need. Thanks again for your recommendation and support. We're here whenever you need us! Warm regards, Kim|Willdesk Team

5 / 5 Share

June 27, 2025

Emma has helped me in a very friendly way! Quick responses and great, helpful answers.

Using app

2 days

Total reviews

4

Average rating

5.0

Developer Reply

Thank you very much for taking the time to leave a review and share your kind words. We are glad that we were able to help and assist you. Your feedback mean a lot to us. ❤️ Kindly feel free to reach out to us as you need support. We are available 24/7 to take the opportunities in providing the best user experience possible for everyone. Thank you again! ☺️ Emma Langwill Customer Support Team of Channewill.

1 / 5 Share

June 11, 2025

Be Careful — Unexpected Charges Despite Free Trial Offer I installed this app today hoping to try it out, as they clearly advertise a 2-day free trial and only $1 for the first month. I initially selected the Grows plan, and then switched to the Premium plan — all within 30 minutes of installation. During this short time, I was twice prompted to approve a $1 charge, which I accepted, thinking this was part of the offer. But right after that, unexpected charges started hitting my card. First $49, then $72, and then more charges followed until there was no money left on the card. I still don't understand how this happened, especially when I never intended to go beyond the trial period. This experience was extremely disappointing and stressful. I do not recommend installing this app. Be very cautious with their pricing and payment system.

Using app

About 3 hours

Total reviews

2

Average rating

3.0

5 / 5 Share

June 10, 2025

Great app

Using app

1 day

Total reviews

15

Average rating

4.5

Developer Reply

Thank you so much for taking the time to send us your amazing review! We are very glad that you're happy with the app. We really appreciate your feedback. We will always try to provide the best user experience. Please feel free to send us a message anytime about anything related to Langwill. We are available 24/7 to provide support. Thank you again! Emma Langwill Customer Support Team of Channelwill

4 / 5 Share

June 11, 2025

Correction of statement. My money was wired back to my account and all is well. Takin my 2 stars up to 4 stars. Thanks for the costumer service.

Using app

About 2 months

Total reviews

2

Average rating

4.5

Developer Reply

Hi Jannek Gordon, I’m really sorry to hear about your experience, and I completely understand how frustrating this must have been for you. It was never our intention to cause confusion or make the process feel unfair. I want to sincerely apologize for the unexpected charges and the lack of clarity around the translation feature. Your feedback is incredibly important, and we’re taking it seriously as we work on improving both the app and how we communicate pricing. With our previous conversation through customer service, we were able to walk you through the words that needed to be translated and explain how much word credit was required in total. We also customized a word credit package specifically for your needs to help reduce the cost as much as possible. To make this right, we’ve processed a refund of $194 to your account. Once completed on your end, you should see the amount reflected in your original payment method shortly. We hope that through our communication, we are now on the same page and everything has been clearly and comprehensively explained. We truly apologize for how this situation made you feel, and we appreciate your patience in giving us the chance to correct it. If there’s anything else we can do for you, please don’t hesitate to let us know.❤️ Looking forward for your reply. ❤️

5 / 5 Share

June 6, 2025

Réponse et solution rapide avec Nova.

Using app

Almost 3 years

Total reviews

1

Average rating

5.0

Developer Reply

Merci d'avoir pris le temps de nous envoyer vos 5 étoiles ! Nous sommes ravis que vous soyez satisfaits de l'assistance que vous avez reçue. Nous apprécions vraiment vos commentaires. Nous ferons toujours de notre mieux pour améliorer l'expérience des utilisateurs de l'application. N'hésitez pas à nous envoyer un message à tout moment si vous avez des questions ou des suggestions. Nous sommes disponibles 24 heures sur 24 et 7 jours sur 7 pour vous aider. Nous vous remercions encore une fois ! Emma Langwill Customer Support Team of Channelwill

5 / 5 Share

May 21, 2025

The plug-in customer service solved the problem in a timely manner and provided help

Store

OXBAR

Using app

5 months

Total reviews

1

Average rating

5.0

Developer Reply

Thank you so much for the 5 stars! 🌟 We are glad that you are happy with the support and service. We appreciate you taking the time to send a very valuable feedback. We are committed to continue to be consistent in providing the best user experience. Please feel free to send us a message if you require any form of support. We're available 24/7 to help out. 😊👍 Thanks again! Emma Langwill Customer Support Team of Channelwill

5 / 5 Share

May 19, 2025

I love the app and the customer service

Store

NKOSI.

Using app

About 1 month

Total reviews

18

Average rating

4.9

Developer Reply

Thank you so much for your kind words! We're thrilled to hear that you love the app and had a great experience with our customer service. Your support means a lot to us! 💙 Thank you for choosing Langwill! Best Regards, Kim|Langwill Support Team

5 / 5 Share

May 14, 2025

Support team is awesome, they help me always with all the translations. Thanks Sophie!

Using app

About 2 months

Total reviews

5

Average rating

5.0

Developer Reply

Thank you so much for the kind words! We're thrilled to hear that Sophie and our support team have been able to assist you with your translations. We'll be sure to pass along your thanks to Sophie. If you ever need help again, don’t hesitate to reach out! 😊 Best Regards, Kim|Langwill Support Team

5 / 5 Share

May 13, 2025

Haven't tried the app yet, since the final decision is up to my superior. But the support from Nova (one of their staff) was very quick and delivered in a precise manner. If possible, hope we could work together.

Using app

About 1 hour

Total reviews

8

Average rating

5.0

Developer Reply

Thank you for your kind words! We're glad to hear that Nova was able to assist you promptly and clearly. We completely understand that decisions often require team input, and we’d be happy to support you and your team further if needed. We hope to have the opportunity to work together in the future! Thank you for choosing Langwill~ Best Regards, Kim|Langwill Team

4 / 5 Share

April 28, 2025

Great app once setup, help articles are a bit tricky to understand, but support is happy to help you sort out any hiccups and get your app setup to work as it should.

Using app

Over 2 years

Total reviews

8

Average rating

4.6

Developer Reply

Hi Gidion,❤️ This is Nova again from Langwill Suppport Team of Channelwill. 💕Thank you for your thoughtful review and for sharing your experience with the app. We’re really glad to hear that I was able to help you get everything set up and running smoothly.❤️ We’re always looking for ways to improve, so if there’s anything we can do to make your experience even better, please don’t hesitate to let us know. Your feedback means a lot to us. ❤️ Thanks again for your support! ☺️