All reviews

Rating Breakdown

  • 5
    90% (1,094 ratings)
  • 4
    4% (52 ratings)
  • 3
    1% (12 ratings)
  • 2
    1% (8 ratings)
  • 1
    5% (55 ratings)
Review RSS Feed Review RSS Feed

5 / 5 Share

April 7, 2023

Cool translation app. Recommened. Basically no problems I love that you can translate and there is no limit even in the free plan.

Using app

About 1 month

Total reviews

6

Average rating

5.0

1 / 5 Share

April 5, 2023

My experience is so bad i am facing an issue and i sent alot of emails to support team first they replied that this issue is not in our end you should talk to theme support team and after investigation from theme support team, i sent an email again to app team but every time i am getting the answer that our developers are still investigating and i am trying to get the solution since more then 1 month. i don't know how much time they need to resolve one query.

Store

Bocan

Using app

11 months

Total reviews

2

Average rating

3.0

Developer Reply

Dear Bocan, We apologize for the inconvenience you have experienced and understand your frustration. Our support team has thoroughly investigated the issue and determined that it is related to your theme, which falls outside the scope of our app's functionality. As a result, we have advised you multiple times to contact your theme support team for further assistance. We understand that you have been waiting for a solution for over a month, and we apologize for any delays in resolving the issue. We will continue to work with our developers to assist you as best as we can, but please note that theme-related issues are not within our direct control. We appreciate your patience and understanding in this matter, and we remain committed to resolving the issue to the best of our ability. If you have any further questions or concerns, please do not hesitate to contact our support team. Thank you for your continued support. Sincerely, Shermelia from ETranslate Support Team

5 / 5 Share

April 4, 2023

The agent was very helpful and friendly. She solved the issue from the first time, and she looked like she knows what she does.

Using app

Over 1 year

Total reviews

2

Average rating

5.0

5 / 5 Share

April 3, 2023

Perfect app and support all team (Lisa, Zeusir...). Best app., try it if you looking for translate for your eshop ;)

Store

sortico

Using app

3 months

Total reviews

2

Average rating

5.0

5 / 5 Share

March 29, 2023

Really good! Would recomend it to anyone. They respond fast and are professional. They are also cheap

Store

WePeti

Using app

Over 1 year

Total reviews

2

Average rating

5.0

5 / 5 Share

March 26, 2023

AMAZING customer support! especially, Lisa, man she is insanely fast at responding to live chat, and she is extremely helpful! And the app itself is awesome and easy to use with a lot of features I highly recommend it! 5/5.

Store

V E W

Using app

About 2 months

Total reviews

1

Average rating

5.0

5 / 5 Share

March 25, 2023

Today I enjoyed really great support from Lisa. Solved the problem I had in no time and added good advice in order for me to avoid recurrence in the future. Very happy about it

Using app

19 days

Total reviews

8

Average rating

4.9

5 / 5 Share

March 25, 2023

Great app! Reccomend 10/10 for anyone this app has great customer support 24/7 and the free version is great!

Using app

About 2 months

Total reviews

1

Average rating

5.0

5 / 5 Share

March 23, 2023

Wow! Super helpful! Super nice! Super great support. I love the app and their support team is amazing.

Using app

About 1 month

Total reviews

3

Average rating

3.7

5 / 5 Share

March 22, 2023

Incredible. Straight up best translation app on Shopify. Great switcher, great support that helped me with custom position for it, UI is amazing and of course translation top-notch! Highly recommend!

Store

uniq

Using app

About 2 months

Total reviews

5

Average rating

5.0

5 / 5 Share

March 18, 2023

It is excellent, and helpfull, and Lisa Helps support me and she was excellent in here support, she was great

Store

VALEUR

Using app

Over 1 year

Total reviews

1

Average rating

5.0

5 / 5 Share

March 17, 2023

Thank you very much for your friendly service and quick response․ All my questions have been answered!!!

Using app

2 months

Total reviews

1

Average rating

5.0

5 / 5 Share

March 16, 2023

The reply speed is relatively fast, the problem is solved quickly, the operation is relatively simple, the recommended use, the customer service speed is ok,

Using app

About 3 hours

Total reviews

1

Average rating

5.0

5 / 5 Share

March 16, 2023

Lisa was very cooperative and helped me a lot with all my questions, she was very knowledgeable and knew every thing I asked

Using app

About 1 year

Total reviews

4

Average rating

5.0

5 / 5 Share

March 15, 2023

The best customer support! Always helping out and very fast. Never got any problems and solved all my wishes.

Using app

9 months

Total reviews

1

Average rating

5.0

5 / 5 Share

March 15, 2023

great. 很高效和专业的在线客服人员。值得购买。为什么 要写满100字才能提交。我有点后悔答应客服人员给她留好评了。但是没办法我都答应了,那就水满100字好了。啊,还没有到100字,好烦。5星好评。

Using app

7 days

Total reviews

1

Average rating

5.0

5 / 5 Share

March 15, 2023

good customer service, quick response. helpful staff on my enquiry. love the cs response. thanks for support.

Using app

14 days

Total reviews

1

Average rating

5.0

5 / 5 Share

March 14, 2023

I like the app. Great customer service and support. Thank you Lisa, very helpful. Very useful app, recommended.

Using app

6 months

Total reviews

1

Average rating

5.0

5 / 5 Share

March 12, 2023

Recommended App all the shopify store user great App and the support staff are very good and helpful. thanks

Store

Relxys

Using app

About 22 hours

Total reviews

2

Average rating

5.0

5 / 5 Share

March 11, 2023

Very useful app, also the customer service is great, response time is very fast and untill they fixed all of my issues! Also Lisa is the best!

Using app

Over 1 year

Total reviews

2

Average rating

5.0