All reviews

Rating Breakdown

  • 5
    90% (1,094 ratings)
  • 4
    4% (52 ratings)
  • 3
    1% (12 ratings)
  • 2
    1% (8 ratings)
  • 1
    5% (55 ratings)
Review RSS Feed Review RSS Feed

5 / 5 Share

June 3, 2023

Amazing support,best app of this category! Translation makes it easy for our website, now we are better with seo also thanks to ETranslate.

Using app

About 2 months

Total reviews

3

Average rating

5.0

Developer Reply

Thank you so much for your positive feedback! We are happy to hear that our support has satisfied you and that our app has been useful for translating your website and improving your SEO. We will continue to work hard to provide you with an even better service and meet your needs. Thank you again for choosing ETranslate and for your support! - Mariadel 💖

5 / 5 Share

June 3, 2023

Il team di sviluppo mi ha aiutato ad impostare al meglio questa app. Super utile e veramente il servizio di assistenza ottimo. Super consigliata

Using app

17 days

Total reviews

6

Average rating

5.0

Developer Reply

Grazie mille per la tua recensione positiva! Siamo felici di sapere che il nostro team di sviluppo ti abbia aiutato ad utilizzare l'app al meglio e che il nostro servizio di assistenza sia stato di tuo gradimento. Speriamo di continuare a fornirti un'esperienza d'uso eccellente. Grazie ancora per averci scelto e per aver consigliato la nostra app! - Mariadel 💖

5 / 5 Share

May 30, 2023

I used a lot of translation app, and this app is the best. very good app and very helpful customer support.

Using app

About 1 year

Total reviews

3

Average rating

5.0

1 / 5 Share

May 23, 2023

The worst application I've used so far. First of all, it doesn't work well, there are always problems because I lost 200 euros because I added that it automatically changes currency and it converted 125 euros into 0.1 nok, the worst possible application, I wouldn't recommend it to anyone, not even to my worst friend

Using app

About 1 month

Total reviews

1

Average rating

1.0

Developer Reply

Dear Memory Frame, Hello there, Thank you for sharing your valuable feedback with us. We sincerely apologize if our service did not meet your expectations. We would greatly appreciate it if you could kindly provide us with details about what went wrong and how we can contribute to improving our services. If there are any unresolved issues, please do not hesitate to inform us, so we can promptly address them and turn your experience with our app around. We want you to know that we are more than happy to arrange a conversation between you and our team to discuss your feedback. Simply reply to this email to let us know your availability. Your opinions and suggestions are of great importance to us, and we are eager to hear them. 😊 We are fully committed to your success, and we constantly strive to become a better fit for your business's goals and standards. Wishing you a fantastic day!~ 🌹 Best regards, ETranslate support team

5 / 5 Share

May 23, 2023

really great support. still having trouble getting used to the app but Faith at customer support has been amazing.

Store

Giggled

Using app

3 days

Total reviews

3

Average rating

5.0

1 / 5 Share

May 19, 2023

Do not use this app App will mess your tags! After translate 1000 products deleted all tags!!!!!!!

Store

REZOIA

Using app

4 months

Total reviews

5

Average rating

3.4

Developer Reply

Dear REZOIA, I want to express my gratitude for your valuable feedback provided through our recent survey. Your input is highly appreciated, and we take your concerns seriously. I apologize for the inconvenience caused by the deletion of your tags while using our app to translate 1,000 products. We understand the frustration this has caused and are committed to preventing similar incidents in the future. Measures have been implemented to address the issue, and we are actively working on a solution to restore any lost tags promptly. Enhancing our app's functionality and meeting your evolving needs is our priority. Although the current product syncing capacity is limited to 1,000 products, rest assured that we are continuously working on new features and improvements to expand this capability. Our aim is to offer a more comprehensive solution that accommodates a wider range of products. Your feedback is instrumental in guiding our ongoing efforts to improve the app and provide a seamless experience. We greatly appreciate your openness in sharing your thoughts. Your concerns have been forwarded to our development team, and we are actively working on addressing them. I sincerely apologize for any inconvenience caused by the loss of your tags. We value your business and the trust you have placed in us. Rest assured, we are fully committed to rectifying the situation and ensuring an enhanced experience for you. If you have any further questions or require additional support, our dedicated team is ready to assist you. Thank you again for your feedback and understanding. Your continued support is greatly appreciated, and we eagerly anticipate delivering an app that is more reliable and feature-rich in the future. Best regards, ETranslate support team

4 / 5 Share

May 18, 2023

problema solucionado si y siempre atienden rapido por el chat. recomiendo la aplicacion para sus traducciones

Store

B-ESS

Using app

Over 2 years

Total reviews

1

Average rating

4.0

Developer Reply

Hola, Soy Mariadel del servicio de atención al cliente de Langwill. Gracias por tomarte el tiempo de compartir tu experiencia con Langwill. Nos complace saber que nuestro equipo pudo resolver tu problema y que consideraste que nuestro servicio de atención al cliente por chat fue receptivo y útil. ¡Tu recomendación significa mucho para nosotros! Siempre nos esforzamos por brindar el mejor servicio posible y trabajamos continuamente para que Langwill sea aún mejor para usuarios como tú. Si hay algo más que podamos hacer para mejorar tu experiencia, no dudes en comunicarte con nosotros. Tus comentarios son invaluables para nosotros. Una vez más, gracias por tu apoyo. Estamos aquí siempre que nos necesites. ¡Esperamos tu respuesta! ¡Todo lo mejor para tu tienda y tu negocio! ¡Que tengas un excelente día! Un cordial saludo, Mariadel 💗 Atención al cliente de Langwill 🌟

5 / 5 Share

May 17, 2023

I am absolutely thrilled with this translation plugin! It has become an essential tool in my day-to-day online activities. The accuracy and speed of the translations are truly impressive.

Store

Moonkie

Using app

4 months

Total reviews

10

Average rating

5.0

5 / 5 Share

May 16, 2023

I like this app. They have really good online customer service. I am willing to recommend it to all. 5 Stars!

Store

OLUOLIN

Using app

6 days

Total reviews

4

Average rating

5.0

5 / 5 Share

May 12, 2023

Joewelyn, she were amazing and she took care of all of my requests to amend the switcher embed on my store. I really appreciate the customer care and the quality of your services.

Using app

About 2 months

Total reviews

1

Average rating

5.0

5 / 5 Share

May 12, 2023

Great app been using it a year now, the support also great always respond in seconds and always fix any issue

Using app

Over 1 year

Total reviews

1

Average rating

5.0

5 / 5 Share

May 11, 2023

I had a minor problem with the installation and consulted them. Joewelyn was very helpful and took care of the problem right away. I am very happy with the application at the moment and it meets all my needs. I plan to use it for a long time.

Using app

3 months

Total reviews

7

Average rating

5.0

5 / 5 Share

April 28, 2023

Needed to change position of the embedded currency switcher Super fast support and help. Thank u! the best

Using app

About 1 month

Total reviews

1

Average rating

5.0

5 / 5 Share

April 22, 2023

Excellent. It is and works like how i thought and imagined. The supports are also very nice and helpful.

Store

Belrue

Using app

3 months

Total reviews

2

Average rating

5.0

5 / 5 Share

April 19, 2023

Great customer support! We had issues with the translation of contents coming from page creatin apps and Lisa was of great help.

Using app

Over 2 years

Total reviews

1

Average rating

5.0

1 / 5 Share

April 18, 2023

Do not use this app! App will mess your tags! After translate 3200 products deleted all tags!!!!!!!

Using app

About 4 hours

Total reviews

1

Average rating

1.0

Developer Reply

Thank you for sharing your thoughts with us. We apologize if our service fell short of your expectations. We value your feedback on your experience, and we appreciate you letting us know if something went wrong. Please know that we appreciate the opportunity to work with you to fix this matter, and we are ready to answer any questions or address any concerns you may have. We would like to hear your thoughts and opinions. We are dedicated to your success with the ETranslate app, and we are always seeking to develop so that we are a better fit for your business's goals and expectations. Have a wonderful day! Best regards, ETranslate Customer Service

5 / 5 Share

April 17, 2023

Thanks so mush for the help Cocktaiil.com

Using app

About 1 year

Total reviews

11

Average rating

5.0

5 / 5 Share

April 9, 2023

Very good and fast help from Lisa :) I like the app a lot and the selection of currency and language :)

Using app

4 months

Total reviews

2

Average rating

5.0

5 / 5 Share

April 8, 2023

Great customer support even in the free version! I'm very excited and satisfied. Got help within minutes via live chat support even on holidays.

Using app

5 months

Total reviews

1

Average rating

5.0

5 / 5 Share

April 8, 2023

very goodvery goodvery goodvery goodvery goodvery goodvery goodvery goodvery goodvery goodvery goodvery goodvery goodvery goodvery goodvery goodvery goodvery goodvery goodvery goodvery goodvery goodvery goodvery good

Store

reistre

Using app

8 months

Total reviews

2

Average rating

5.0